Dear Guest,We appreciate that you took the time to share your experience with us.We are truly sorry to hear about the confusion regarding your room's amenities, and the disappointment you encountered with your dining experience. It's concerning to hear that the dishes did not meet your expectations, and we apologize for any dissatisfaction caused. Your feedback is incredibly valuable to us, as it highlights areas where we can improve.We are delighted, however, to learn that you found our staff to be friendly and helpful, and that you enjoyed our breakfast selection. Our team takes great pride in providing fresh, well-prepared meals to start the day right, and it pleases us to know that we succeeded in this regard during your stay.Thank you again; we hope that you will return. Best wishes,Roberto Mateos, General Manager

Dear Guest, Thank you very much for your kind feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back for another memorable experience.Best wishes,Roberto Mateos, General Manager

Dear Guest,Thank you for your review.Thank you for your feedback on our car parking rates. We understand that additional fees can be inconvenient and do everything in our power to keep this price as low as possible and in line with that of nearby hotels with this service. Please keep in mind that this area is secure and monitored by our security staff. Alternatively, free parking is available outside the hotel, however, we cannot take any responsibility for vehicles parked there. We thank you for highlighting the high standards of our installations, being fully aware that this is of primary importance for our guests.We hope that we have the opportunity to see you again soon. Kind regards,Roberto Mateos, General Manager

Dear Marion,Thank you for your positive feedback.We are thrilled to hear that you found our room cleanliness and hotel condition to be exceptional. Our team works diligently to maintain a high standard of cleanliness and comfort for our guests. We appreciate your kind words and are glad that it contributed to a pleasant stay.However, we noticed that you were not completely satisfied with the service provided. We apologize for any inconvenience you may have experienced during your stay. Our staff is committed to providing excellent service, and we will continue to work on improving in this area to ensure all our guests have a memorable experience.We look forward to welcoming you back on a future occasion.Best regards,Roberto Mateos, General Manager

Dear Maggie,Thank you for your positive feedback.We are so glad to hear that you enjoyed your stay with us and appreciated the high standards we set ourselves. Your kind recommendation is very rewarding for our team.We look forward to welcoming you back on a future occasion.Best regards,Roberto Mateos, General Manager

Dear Wyn, Thank you very much for your kind feedback.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to welcoming you back for another memorable experience.Best wishes,Roberto Mateos, General Manager

Dear Guest, Thank you for sharing your opinion following your recent stay.We are sorry that your stay with us did not match your expectations.The comfort and satisfaction of our guests are of the utmost importance to us and we are sorry that you did not make us aware of any of your concerns during your stay, as we would have tried to find you a satisfactory and prompt solution.We look forward to welcoming you very soon.Best regards,Roberto Mateos, General Manager

Dear Guest, Thank you very much for your kind feedback.We are pleased that you enjoyed your stay and appreciated the high standards which we strive to uphold. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Roberto Mateos, General Manager

Dear John, Thank you very much for your kind feedback.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We look forward to welcoming you back for another memorable experience.Best wishes,Roberto Mateos, General Manager

Dear Ricardo, Thank you very much for your kind feedback.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We look forward to welcoming you back for another memorable experience.Best wishes,Roberto Mateos, Directeur général

Dear Iaroslav,Thank you for your review.We are sorry that the shower was not to your satisfaction; our rooms are uniquely designed with an open floor plan which we understand is a question of personal taste.We are, nevertheless, pleased that you had a pleasant stay at our hotel and would like to thank you for highlighting our competitive rates as we always strive to ensure the best pricing for our guests.Thorough cleaning is an absolute must for Barceló and we thank you for highlighting the high standards of our hotel; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests.We hope to welcome you back in the future. Best wishes,Roberto Mateos, General Manager

Dear Amy,We appreciate that you took the time to share your experience with us.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.We have noted your comment about the view from the courtyard, however, we are so pleased you enjoyed your stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Roberto Mateos, General Manager

Dear Muhsin, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Roberto Mateos, General Manager

Dear Seyyed, Thank you very much for your kind feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We look forward to welcoming you back for another memorable experience. Best wishes, Roberto Mateos, General Manager

Dear Rose, Thank you for your positive feedback. We are thrilled that you had a pleasant experience with us. Our dedicated team strives to provide top notch service and ensure quality facilities, and it is very rewarding to read that you were satisfied in this regard. Such positive feedback encourages us to continue with our efforts to uphold our high standards. Thank you once again. We look forward to welcoming you back on a future occasion. Best regards, Roberto Mateos, General Manager

Dear Susan, We appreciate that you took the time to share your experience with us. Your kind words about our team are greatly appreciated. We try to make sure all our guests have the best experience they can with us and we will always go the extra mile to ensure your expectations are met. We regret that our location was not exactly what you were looking for; however, as you noted, we have great access to public transport which makes it easy to explore the different attractions. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Roberto Mateos, General Manager

Dear Levente, Thank you very much for your kind feedback. We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding. We look forward to welcoming you back for another memorable experience. Best wishes, Roberto Mateos, General Manager

Dear Guest, We are glad to receive such a positive review! A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. It would be a pleasure to welcome you back on another occasion. Best wishes, Roberto Mateos, General Manager

Dear Mickel, Thank you for your review. We are proud of the high level of personal service we offer, so it was a pleasure to receive your acknowledgment of our dedicated team members. This will encourage us to continue upholding our high standards. We regret that the temperature of your room was not ideal for you, we will definitely verify this with our maintenance manager and make sure it won't happen again in the future. We hope to welcome you back in the future. Best wishes, Roberto Mateos, General Manager

Dear Shen, Thank you very much for your kind feedback. Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves. We look forward to welcoming you back for another memorable experience. Best wishes, Roberto Mateos, General Manager

Dear Robyn, We thank you for taking the time to share your feedback. It is wonderful to know that you enjoyed your visit. We are so sorry you did not inform us of this issue while on-site so that we may have taken immediate action to find an appropriate solution or changed your room for you. Rest assured now you have brought this to our attention our maintenance team will be checking this immediately. We hope to welcome you back again. Best regards, Roberto Mateos, General Manager