Mandarin Oriental, Prague

Photo gallery for Mandarin Oriental, Prague

Primary image
Indoor spa tub
Terrace/patio
Premium bedding, minibar, in-room safe, desk
View from room

Overview of Mandarin Oriental, Prague

Mandarin Oriental, Prague

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Nebovidska 459/1, Prague, 11800

Explore the area

  • Popular LocationCharles Bridge9 min walk
  • Popular LocationPrague Astronomical Clock18 min walk
  • Popular LocationOld Town Square18 min walk
  • AirportPrague (PRG-Vaclav Havel)25 min drive

Choose dates to view prices

About this area

Prague

Mandarin Oriental, Prague is located in Prague City Center, a neighbourhood in Prague, and is near a metro station. Charles Bridge and Prague Astronomical Clock are cultural highlights, and some of the area's notable landmarks include Prague Castle and Prague National Theatre. Travelling with kids? Consider Prague Zoo, or check out an event or a game at Tipsport Arena. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's quiet location.

What's nearby

  • Czech Museum of Music - 2 min walk
  • Kampa Park - 4 min walk
  • Charles Bridge - 9 min walk
  • Prague Astronomical Clock - 18 min walk
  • Old Town Square - 18 min walk

Getting around

  • Hellichova Stop - 2 min walk
  • Praha-Smichov Station - 4 min drive
  • Vaclav Havel Airport (PRG) - 25 min drive

Restaurants

  • Dobrá trafika - 2 min walk
  • Cukr Káva Limonáda - 3 min walk
  • Pizza Carmelita - 3 min walk
  • Ferdinanda - 3 min walk
  • NOI - 3 min walk

About this property

Mandarin Oriental, Prague

Family-friendly Prague hotel in Prague City Center, walk to Charles Bridge
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 99 rooms boast deep soaking bathtubs, and offer WiFi and 24-hour room service. Wired Internet and DVD players are standard, as are TVs with satellite channels.
Mandarin Oriental, Prague offers 99 accommodations with DVD players and minibars. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 6 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CZK 500 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (CZK 500 per day)

Parking and public transport

  • Self parking on site (CZK 990 per day)
  • Valet parking on site (CZK 990 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: CZK 665 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • Czech
  • English
  • French
  • German
  • Japanese
  • Russian
  • Spanish

Business services

  • Conference space (4562 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • DVD player
  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CZK 990 per pet, per night
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CZK 99.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CZK 665 per person (approximately)
  • Fee for in-room wireless Internet: CZK 500 per day (rates may vary)
  • Fee for in-room wired Internet: CZK 500 per day (rates may vary)
  • Fee for wired Internet in public areas: CZK 500 per day (rates may vary)
  • Airport shuttle fee: CZK 2500 per vehicle
  • Self-parking fee: CZK 990 per day
  • Valet parking fee: CZK 990 per night
  • Pet fee: CZK 990 per pet, per night
  • Rollaway bed fee: CZK 99.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Hotel Prague
Mandarin Oriental Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel Prague
Mandarin Prague
Mandarin Oriental Prague Hotel
Mandarin Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel
Mandarin Oriental, Prague Prague
Mandarin Oriental, Prague Hotel Prague

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 211 out of 261 reviews
5 - Excellent 81%
Rating 4 - Good. 38 out of 261 reviews
4 - Good 15%
Rating 3 - Okay. 8 out of 261 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 261 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 261 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice
Stayed 3 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
Exceptional service in a great location. Slightly dated room with awkward shower / tub combo.
Stayed 4 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with superb service.
Excellent welcome. Great service at front desk. Very informative and nothing was too much trouble.
Stayed 2 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 hotel in Prague
Loved every minute of my stay. Received a warm greeting by the doorman and all other staff afterwards. While waiting for my room, it was pleasant to unwind in the bar with local wine. The suite was very clean and fully stocked with beverages, both hot and cold options. Bedding was clean, soft and had a firm mattress that was very comfortable. If you have the opportunity to utilize their spa services, I highly recommend. It is the perfect antidote to stressful travel. Courteous staff, soothing environment followed encompassed with great amenities to put one at ease. The location of the hotel is also a huge bonus. So close to everything you would want to see while visiting Prague. And yet you don't hear or feel like you are in the center during your stay. I will be staying here again in the future.
Stayed 1 night in Nov 2021

3/5 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok. But that’s it
Stayed 2 nights in Nov 2021