Standard Apartment, Annex Building | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews of La Boutique Hotel

4 out of 5
La Boutique Hotel
Vltavska 9, Prague

Reviews

7.8

Good

Rating 10 - Excellent. 199 out of 874 reviews" "
Rating 8 - Good. 429 out of 874 reviews" "
Rating 6 - Okay. 185 out of 874 reviews" "
Rating 4 - Poor. 44 out of 874 reviews" "
Rating 2 - Terrible. 17 out of 874 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joseph Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked the location. Near to the bus station and Metro station. From the airport catch the 191 bus right outside the terminal and get off at the bus station (cost around £1.40 one way). A 3-minute walk to the hotel and you are there. Walk into town over the river or catch a tram or underground. We mostly walked the 30 minutes or so into the old town. Basic hotel with a good breakfast and 24 hour front desk.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jakub

Stayed 1 night in Oct 2023

6/10 Okay

adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Check in was simple although not the most charismatic. Room could have really done with updating, holes in wall paper, walls tatty and old furniture. Beds have plastic (waterproof I’m guessing) sheets underneath which makes you sweat a lot, just glad we had air con. Bathroom seem modernised which was good. Breakfast had various selection of hot and cold, set us up for the day. Great walkable location. Would stay again.
Stayed 3 nights in Sep 2023

6/10 Okay

Francis

Liked: Cleanliness, staff & service
Stay in Andel Prague
Hotel reception staff were helpful. Breakfast was good but the overall condition of the hotel not too good - it was tired and needed to be brought back to 4 star standard. Television did not work as there was some hotel wide problem with reception. A good positive was, it was in a handy location.
Stayed 6 nights in Sep 2023

10/10 Excellent

Miroslava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean and air conditioned. Good location close to metro and shopping.
Stayed 10 nights in Aug 2023

10/10 Excellent

Frantisek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing. Excellent tasty breakfast - buffet style with everything you wish for (eggs, sausages, sweet cakes, jogurts, fruits..). Room itsekf was clean, cleaned everyday as we left. Bed was soo comfortable soft and hard at the same time. And metro station was about 5-10 minutes walking.
Stayed 3 nights in Aug 2023

6/10 Okay

Dmitrii

Liked: Staff & service
Stayed 7 nights in Aug 2023

6/10 Okay

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
The initial receptionist that i saw was unwelcoming and unfriendly but all other receptionists and serving staff were friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Ariel

Stayed 4 nights in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Ok hotel on a budget
3 night stay to visit Prague, quite close to the centre and tourist spots. The hotel offers small, quite cramped rooms . An adequate continental style breakfast and the staff are pleasant and efficient. No wow factor
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Wayn

Stayed 1 night in Apr 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Mikulas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect, breakfast is amazing... Thank you. Mike
Stayed 1 night in Mar 2023

8/10 Good

ANTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, price, comfy bed - Small bathroom, cold towel dryer, the air conditioner only works to lower the temperature
Stayed 7 nights in Sep 2021

2/10 Terrible

Ganeeva, Las Vegas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely horrible experience. The front desk staff was extremely rude and unprofessional.
Stayed 2 nights in Aug 2021

8/10 Good

Rares-Petru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend
Great stay at the hotel, clean room, close to the tourist attractions and the old town. The guys at the hotel reception were very friendly and nice. Also the breakfast was good.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck
Bed is so soft that it was like being suffocated by a marshmallow all night. Could not sleep nor breathe very well with windows open thanks to the dank mold. Across from a weapons store with rebel flags on sale. Did not feel safe knowing that the hotel employees did not care when/if this was mentioned. It's also near bars and in the early to noon hours, people are getting sick outside right on the sidewalk. Breakfast was free, but not worth paying for in the first place. Overall it smells like an ashtray from all the smoking. The stairs down to an eating area are narrow and curved, making it difficult to navigate. Stayed in a suite with plenty of room, but it was likely never really cleaned except for clean bed linens, minimal vacuuming and 1 or 2 free tea bags added. The shower was on a platform with only hard tile floor underneath. Could have easily slipped and hit head or fallen a nasty fall without assistance or lining the floor with at least a towel or something. Water was cold, but if you adjust the settings of the shower it will get too hot quickly. It was hard to keep on at a good temp. without bumping into (small shower space) and making either boiling hot or ice cold again off and on. The worst hotel I've ever stayed at in my life. It has such good reviews that must be either paid promotions, fake or complete spam.
Stayed 1 night in May 2021

2/10 Terrible

Anastasia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
REFUND / COMPLAINT ABOUT HOTELS.COM
I request you to fully refund me for two nights at La Boutique Hotel. It is not fair that I haven't stayed there and hotels.com is charging me for that. The hotel itself declined my check-in and claimed that they don't charge me. However, I still haven't received my money back. I'm very disappointed in your services. Kindly ask you to respond as soon as possible.
Stayed 2 nights in May 2021
Response from General manager. on 18 May 2021
Dear Anastasia, We as a La Boutique Hotel did not charge you. Moreover we agree that you did not stay with us and should receive full refund. But you need to claim it from Hotels.com. Please remove this negative review because it is affect our hotel rating . Thank you.

10/10 Excellent

Suzana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel, customer service is lacking a lot
Hotel is very nice and in the nice quiet part of Prague. Still very central. It was clean. The only thing we noticed was that although this was 4 star hotel there was no fridge/minibar in the room. Another thing is really about the attitude of the hotel management. we came right after the coronavirus issues and there was no tourists in Prague to speak of. At the day we were there, there were only two rooms apart from ours occupied in the entire place. In the morning, we asked if we can check our a bit later than 11AM as our train was late at the afternoon. Lady said, only up to 12. We pointed out that hotel is empty and there will be no other guests coming to our room after us. The lady at the reception said, sorry, for free only at 12 and it is not my decision to make. We felt there was a bit of customer service lacking there.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

6/10 Okay

raouf

Disliked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in more local (less touristy) part of town, which I liked. It is near lots of local shops and a large mall, and not too far from the main tourist areas. Room was very nice, but the door to the bathroom would not stay shut. Staff were helpful. Breakfast was pretty good as well, not fancy but good variety of hot food (eggs, sausages), fruit, cereal, juice.
Stayed 3 nights in Aug 2019

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the money
Nice room for good price and good location.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la boutique was good!
Very good and well located, excellent for business, great breakfast!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is outside of old town but by the tram that stops in front of the hotel and goes directly to old town it takes 5 minutes, there is also a metro stop right there, the staff were extremely helpful and friendly. the rooms were huge and I would definitely stay there again.
Stayed 4 nights in Mar 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
I really liked it Good and central
Stayed 3 nights in Feb 2019

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and Helpful Staff, Good job!
All is well except for breakfast, no seat assign and must try to find your own seat and not organize during breakfast, a bit messy.
Stayed 15 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Shervin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Hotel was clean and breakfast was grrrreat!
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and tidy, nice staff
Arrived very late, no problem checking in, nice tidy room , good shower, plenty of towels. Breakfast buffet OK, nice coffee
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 14 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved how spacious and designed the room was, the bathroom was bigger than my own master bath at home. Clean, well stocked. They just need new locks, not that I ever felt unsafe, but they took some time getting used to due to age I think.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Close to subway station. The breakfast is ok given the price. The bed is good and gives good support to my back. The hallway and the room need some new decoration.
Stayed 1 night in Aug 2018

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our room. We were on the fourth floor and it was really quiet. Although the hotel is a bit far from a lot of the touristy stuff, we actually preferred it that way. We could still walk to all the sites (Old Town was about a 30 min walk) and there is a metro right on the corner. We ate and drank plenty of times in the neighborhood near the hotel. There are a lot of places on the main road with the metro station, going toward the castle and Charles Bridge. Also, breakfast was excellent with a lot of variety every morning.
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a quick stop over
Ive stayed here about 6 times now, 1 night only each time. Staff are helpful and friendly, no problem with a late check in.
Stayed 1 night in Jul 2018

8/10 Good

IAIN, GLASGOW, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed in Hotel Annexe. Easy enough to find from directions given by reception staff. 2 minutes walk from hotel reception. Hotel located 25 minute walk from Old Town, but a pleasant walk along the river with plenty places to stop along the way for refreshments. Hotel apartment was functional and clean but with a slight smell from the bathroom. Breakfast was fine. Choice of (Hot) - scrambled eggs, frankfurter sausages, beans and ham, or (Cold), met selection, cheese selection, vegetables, pickles, yoghurt, cereals, fruit. Tea/coffee and toast also included. Small mini market nearby but large shopping centre and Tesco about 10 minutes was away in Andel shopping area. Area well served by bus/tram/tube - although we walked everywhere. Cost £17 UK for 25 minute taxi journey to/from airport.
Stayed 4 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was 3 blocks from the hotel, did not feel safe, very uncomfortable to be far from hotel and had to walk 3 blocks to get breakfast.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and adventurous stay
It is a comfortable hotel, clean with spacious room and the breakfast is good. It is just that I did not realise that the room was in an annex at the time of booking so need to have a 3 mins’ walk from the original hotel building and some complications added to how to locate the right building and my booked room. On the first night of residence I finally asked for the assistance from hotel staff to bring me to the correct building coz the street was too dark and I could not recognise the right door. And so i tried to come back before it went dark everyday. Overall the stay was pleasant and staff is friendly. Better if staff can provide more ready assistance in providing directions to the new annex.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
It was never communicated that the accommodation is in an apartment complex about 5 min walking from the actual hotel. This was quite inconvenient and I wouldn’t have booked the hotel had I known that. The room was clean but it was difficulty to figure out the way around the old building complex because there was not any proper lighting. The location is good - a few min walk from the subway - and so is the breakfast buffet. However, some of the staff members can be rude. When asked for help carrying the suitcase down the stairs, my request was rudely dismissed.
Stayed 7 nights in May 2018

8/10 Good

Paul, Edinburgh, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, a little outside of city centre
Went there for my 53rd birthday weekend. Was left a bottle of sparkling wine as a gift from the hotel, which was very sweet of them - an unexpected and very nice touch, as didn't inform them :). Didn't spend too much time in the hotel, really considered it a place to leave stuff, shower, sleep and have breakfast before facing the day. Room was on 4th floor, smallish attic type room, sloping ceiling with velux type windows and a pillar at foot of bed, so no view as such but pleasant enough. Small room safe had been left closed, and request for staff to open it dealt with promptly. Small en-suite shower and toilet, clean and functional. Clean sheets, clean towels, and a slight leak in shower base reported to hotel staff when checking out. Not the height of luxury, and room could do with a lick of paint :), but pretty happy with it. Small fridge in room, as a "mini-bar", but a fridge is handy. Breakfast was OK, but would've liked it if at least one of the covered hot food buffet containers did not contain meat - three trays of hot foods in each one, with own spoon, but some non-vegetarians don't always think of using separate spoons, and will use one spoon for all three. No kettle in room (I am British :)), and no smoking area. Most important thing for me before anything in morning is coffee and a cigarette. Unable to take coffee outside from breakfast, so gulped coffee and then sat outside on pavement before returning. Felt safe around the area, and in hotel.
Stayed 3 nights in Apr 2018

10/10 Excellent

Ovs , New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that made me feel like I live there
I had a great time staying here and the young lady at the desk is a sweet heart. I would stay there again!
Stayed 8 nights in Mar 2018

10/10 Excellent

Jaja, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and fantastic location
I booked a twin room for me and a friend. We arrived quite late at night as our flight was delayed. We took bus 100 to Zlicin and from there Metro B to Andel Station. Then we walked about 3-4 minutes to the hotel. We were greeted by this young man at the reception who was so helpful and nice. Our room is at the attic level 4. It’s not massive but large enough for 2 ladies. It’s beautiful, clean and cosy. The bathroom is large with shower. There are 2 single beds joined up together and a nice cosy chair and table. Unfortunately there is no kettle or tea/coffee but it did’t matter as restaurants, cafes and supermarkets are only 3/4 minutes away at the Andel Station. The breakfast is great too. Lots of choices for simple breakfast and starts at 7.30 to 10am. Overall it was a pleasant stay and we fully recommend this hotel.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, friendly, close to bus station
Very clean, bright, roomy hotel. Nice staff, location close to City, 20 min walk. Bathroom nice and modern, breakfast and coffee very pleasant
Stayed 1 night in Jan 2018

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas market break
Excellent budget hotel, 5mins walk from metro and tram stops. Good selection for breakfast.
Stayed 3 nights in Dec 2017

6/10 Okay

G, Australia

Liked: Cleanliness, staff & service, room comfort
Budget hostel close to town by transport
The check in was a mess around because the original apartment was not clean with the sink dirty, one of the light fixtures was falling off, marks across the wall, door didn't fully shut, tower and shelf rail had been taken off and not replaced. Went back to the check in desk to complain and they offered us a new apartment which was in a lot better condition, only fault with the room was that the tv wasn't working because the module was removed from the tv.
Stayed 4 nights in Dec 2017