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"Excellent hotel in centre of Ponta Delgada with underground pool and spa. Comfortable rooms with aircon. In particular, staff very helpful, approachable and friendly. Good choice at breakfast and restaurant staff also pleasant and attentive."

"I was initially unsure about the hotel location (in front of the marina, with a casino adjacent to it) based on pictures alone. However, I must say that the hotel was great, location was excellent, it has an amazing rooftop bar and houses one of the best restaurant in the entire island. Truly great. "

"The entire team was lovely and very accommodating. Considering my husband was in a wheelchair they did the best they can do with what was available. We truly appreciate the entire team going above and beyond to make our vacation a memorable one."

"I thoroughly enjoyed my stay. The staff were so friendly and kind. As a solo traveler they looked out for me. The room was spacious and great Bay view. I would definitely come back. "

"Very friendly and attentive staff. One of the biggest and tastiest breakfast buffets I’ve seen *anywhere*. Only a five minute walk from the caldeiras. This is an excellent place to base yourself for explore the eastern half of the island."

"Great Costumer service!"

"We really loved our stay at Furnas. The hotel staff was nice and helpful, breakfast buffet was excellent (it didn’t vary over the 5 days though), the cabin was great and we made good use of our kitchenette (microwave didn’t work). The pool isn’t heated and the weather gets a bit chilly in certain days but it’s not profound so it wasn’t too bad. The hotel proposed a zip line activity which was a lot of fun. The restaurant was only upon reservation at night (4 or 6 course menu) and quite pricey, you had to cook your own lunch or take the car to go downtown 15mn from there. I scored comfort slightly down because of the 2 new buildings they were building literally next to our cabin, the noise would go on all day and didn’t even stop during lunchtime which made it complicated to use the balcony… but all in all an amazing experience!"

"Convenient location on the island to explore the whole island. "

"Fantastic! My family called this our home away from home. Great partment equipped with a kitchen. Lovely terrace with table/chairs/umbrella. Beautiful outdoor space, awesome pool, and amazing private garden!"