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"My stay here was excellent. The breakfast is superep"

"Good hotel and good value for the area. Just wish they had air suction units in the bathroom. Gets so humid in there. Hotels treat smoking like its the plague so they bolt windows and don't have air units in bathrooms anymore lol RELAX! WE STILL NEED FRESH AIR AND DRY BATHROOMS"

"We supposedly got a renovated room but the paint job was horrible. The door was old. Hallway had a smell. The bathroom floor baseboards were not new, chipped and looked horrible. Staff that we saw in hallway just walked by without acknowledging us or the question I asked. From the check in to the elevator to get to rooms you have 2 sets of above 4 steps. Hard to navigate with luggage. "

"The price is right but I won't be back. The place needs some serious updating. Windows don't open, in our room AC didn't work, TV software is decades old, hot water was barely warm, lamp switches so old they were barely serviceable. "

"We did not utilize any of the facility offers because we were visiting with family for all of our time in Norwalk."

"Breakfast buffet was great"

"The TV was not working when we arrived, had to call twice to get it working. We booked a room for 3 people, but there were only two towels and had to ask for more. Lastly, we booked a handicap accessible room and the shower had no instructions for how to adjust the two shower heads and water temperature."

"Parking was on a hill that needed huge potholes repaired. Checked in really late and when we tried to open our room door, the card reader didn’t work. Sent husband back to front desk to get the room keys fixed and tried again with the new card keys and still didn’t work. Had to go back down to the lobby to get staff to open door and he couldn’t either. Turns out the room was already occupied by someone else. How did the front desk not know this? We could have been placed in a dangerous situation had we entered someone else’s room. Unacceptable!"