Portola Valley Ranch Holidays from £719

⚠️ FAIR WARNING to anyone thinking about booking a stay at THE LEEF. We stayed for 3 days/2 nights. The room itself is cute, and while there’s no microwave—which is inconvenient—it wasn’t a huge deal. What IS a huge deal is that we found TWO ROACHES in our room on the very first night. I reported it the following morning, but they weren’t able to provide us with a different room. Instead, I was offered cleaning services for that day and one day of free parking (aka $10) as compensation. However, on the next morning - checkout day, we found TWO MORE ROACHES. Four roaches during a two-night stay is absolutely unacceptable. A hotel should be able to provide guests with a clean, pest-free room, and the fact that we continued finding roaches after reporting the issue is disgusting. And don’t expect much when it comes to customer service. The so-called “lobby” is essentially just a screen with a virtual representative. When you have an actual issue that requires assistance, it makes the experience even more frustrating. I genuinely hope no one else has to worry about accidentally bringing roaches home with them after staying here. Do yourself a favor: if you value cleanliness and want a pest-free stay, DON’T STAY AT THE LEEF.

My girlfriends and I stayed here over the weekend for my Bachelorette party. It well exceeded all my expectations. The staff was very friendly and helpful, the property was very well maintained and clean! The room itself was spotless and beautiful, not to mention the cool high tech gadgets used in the rooms to operate the lights, AC, and privacy sign. The one downfall was that the AC was not super effective and did get a bit stuffy in the room, but it's understandable because it is an older building but hopefully it's something they can look into updating soon. The beds were SO comfy and clean, we slept like babies! Will definitely be gong back and would recommend this hotel to anyone!!