Title: Hotel Universal Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2686&destination=Porto%2C+Porto+District%2C+Portugal&selected=2691737&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Universal Travelers unwind in style at this welcoming hotel near Porto's historic center, just steps from City Hall and the famous Livraria Lello bookstore ## Photo gallery for Hotel Universal ![Standard Double Room, 1 Double Bed, City View | In-room safe, free WiFi, bed sheets, wheelchair access - Hotel Universal (Porto)](https://images.trvl-media.com/lodging/3000000/2700000/2691800/2691737/580a6265.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Universal (Porto)](https://images.trvl-media.com/lodging/3000000/2700000/2691800/2691737/546061f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 13.80 per person) - Hotel Universal (Porto)](https://images.trvl-media.com/lodging/3000000/2700000/2691800/2691737/9f66d389.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Universal (Porto)](https://images.trvl-media.com/lodging/3000000/2700000/2691800/2691737/2d79c496.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Double Room, 1 Queen Bed, City View | In-room safe, free WiFi, bed sheets, wheelchair access - Hotel Universal (Porto)](https://images.trvl-media.com/lodging/3000000/2700000/2691800/2691737/8d7fbd03.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Universal offers warm hospitality and modern comforts in central Porto. Enjoy coffee at the on-site cafe before exploring nearby attractions like Livraria Lello. The staff is praised for arranging tour tickets and car rentals with genuine enthusiasm. ## Reviews 7.8 Good ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Bar - Room service £73 includes taxes & fees 28 Apr - 29 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=2691737&PinnedHotelID=2691737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=2691737&PinnedHotelID=2691737&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=2691737&PinnedHotelID=2691737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=2691737&PinnedHotelID=2691737&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2691737&PinnedHotelID=2691737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2691737&PinnedHotelID=2691737&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2691737&PinnedHotelID=2691737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2691737&PinnedHotelID=2691737&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Standard Triple Room, 3 Single Beds ![Standard Triple Room, 3 Single Beds | In-room safe, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/3000000/2700000/2691800/2691737/d032e088.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, 3 Single Beds 9.0 Wonderful 2 reviews - 215 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Standard Double Room, 1 Double Bed, City View ![Standard Double Room, 1 Double Bed, City View | In-room safe, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/3000000/2700000/2691800/2691737/6ff565d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed, City View 7.0 Good 4 reviews - City view - 118 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double or Twin Room, 1 Double or 2 Single Beds ![Superior Double or Twin Room, 1 Double or 2 Single Beds | In-room safe, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/3000000/2700000/2691800/2691737/025e36fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, 1 Double or 2 Single Beds 9.0 Wonderful 11 reviews - 258 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Family Room ![Family Room | In-room safe, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/3000000/2700000/2691800/2691737/85c2c9e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 9.0 Wonderful 2 reviews - 237 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Standard Twin Room, Mobility Accessible ![Standard Twin Room, Mobility Accessible | Bathroom | Free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/3000000/2700000/2691800/2691737/c04fba6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Mobility Accessible - 258 sq ft - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Superior Triple Room, 3 Single Beds ![Superior Triple Room, 3 Single Beds | In-room safe, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/3000000/2700000/2691800/2691737/272c766a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, 3 Single Beds 10.0 Exceptional 2 reviews - 215 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Standard Twin Room, 2 Single Beds ![Standard Twin Room, 2 Single Beds | In-room safe, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/3000000/2700000/2691800/2691737/192cb379.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds 8.0 Very good 1 review - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Hotels-Hotel-Universal.h2691737.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Hotels-Hotel-Universal.h2691737.Hotel-Information) ## About the area Located in Centro / Baixa, a neighbourhood in Porto, Hotel Universal is in the entertainment district and near a metro station. Porto Cathedral and Dom Luis I Bridge are notable landmarks, and if an activity is on the agenda, check out Port of Leixões Cruise Terminal. Looking to enjoy an event or a game while in town? See what's happening at Alfandega Congress Center or Crystal Palace Gardens. [Visit our Porto travel guide](https://www.expedia.co.uk/Porto.dx603077) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.14729%2C-8.61103&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CUgiLuKTIiq1exAeKHjrNQHCrdw=) Avenida Aliados 38, 1st Floor, Porto, 4000-064 ### What's nearby - ![Portugal, Porto, Ribeira (Historic center)](https://images.trvl-media.com/place/3000662149/73be06be-aab4-45b8-8526-5225c14821dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Porto Historic Center 1 min walk \- 0.0 miles - ![Avenida dos Aliados](https://images.trvl-media.com/place/2686/adee5fd6-dbfe-4fd3-ab27-9fbfcae01bbf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Avenida dos Aliados 1 min walk \- 0.0 miles - ![Livraria Lello](https://images.trvl-media.com/place/2686/d6337484-fa48-40ae-891f-e53c2af8e76e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Livraria Lello 5 min walk \- 0.3 miles - ![Bolhao Market](https://images.trvl-media.com/place/2686/c9f13dc3-68ef-46a9-91f9-cb482cdd7391.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bolhao Market 5 min walk \- 0.3 miles - ![porto city hall, landmark of porto, protugal](https://images.trvl-media.com/place/6081685/cbbb3494-33ed-4cc8-a5fd-0d7e35eca744.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Porto City Hall 5 min walk \- 0.3 miles ### Getting around - Av. Aliados Stop 1 min walk - São Bento Station 3 min walk - Porto (OPO-Dr. Francisco de Sa Carneiro) 32 min drive ### Restaurants - McDonald's 1 min walk - Estambul Döner Kebap & Pizza 1 min walk - Café Guarany 1 min walk - Astória Cafe 2 min walk - Hard Rock Cafe Porto 2 min walk ## About this property ### Hotel Universal Hotel near Ribeira Square Close to Porto Historic Center and Porto Cathedral, Hotel Universal provides a coffee shop/cafe, a bar and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift - A front desk safe, luggage storage and multilingual staff - A 24-hour front desk, smoke-free property and tour/ticket information - Guest reviews say great things about the helpful staff Room features All guest rooms at Hotel Universal boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. Other amenities include: - Bathrooms with free toiletries and hairdryers - TVs with cable channels - Heating, daily housekeeping and phones ## Similar properties ![Interior](https://images.trvl-media.com/lodging/97000000/96360000/96353300/96353275/d1734349.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GRANDE HOTEL PARIS by STAY HOTELS Centro / Baixa - Free Wi-Fi - Air-conditioning - Breakfast available - Business services 8.6 Excellent 360 reviews £106 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=96353275&PinnedHotelID=96353275&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Balcony, River View | Balcony view](https://images.trvl-media.com/lodging/24000000/23490000/23489000/23488980/7e381ef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ribeiredge Guest House Centro / Baixa - Breakfast included - Free Wi-Fi - Air-conditioning - Housekeeping 8.2 Very good 267 reviews £62 includes taxes & fees 15 Apr - 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Free Wi-Fi - Air-conditioning - Breakfast available - Business services 8.4 Very good 655 reviews £65 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1515042&PinnedHotelID=1515042&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 12.5 per person)](https://images.trvl-media.com/lodging/37000000/36340000/36330100/36330067/ba87e067.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moov Hotel Porto Centro Centro / Baixa - Free Wi-Fi - Breakfast available - Parking available - Housekeeping 9.0 Wonderful 954 reviews £91 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=36330067&PinnedHotelID=36330067&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, Accessible | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/78000000/77140000/77137300/77137235/b0674c35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Porto Interface Trindade By Kavia Centro / Baixa - Free Wi-Fi - Air-conditioning - Breakfast available - Housekeeping 8.6 Excellent 596 reviews £89 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=77137235&PinnedHotelID=77137235&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/34000000/33150000/33146200/33146121/0c5eba7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Porto City Center by IHG Centro / Baixa - Breakfast included - Free Wi-Fi - Air-conditioning - Housekeeping 9.0 Wonderful 681 reviews £89 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=33146121&PinnedHotelID=33146121&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=2691737&PinnedHotelID=2691737&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2691737,96353275,23488980,176909,92732593) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 20 per night) - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 13.80 per person - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas ### Things to do - Billiards/pool table ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Bathroom emergency pull cord - Grab bar near toilet - Lift - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair-accessible path of travel ### More - 1 building - 6 floors - Built in 1930 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Heating - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM Contactless check-out Late check-out subject to availability Late check-out fee: EUR 10 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 15 kg per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 13.80 per person - Airport shuttle fee: EUR 40 per vehicle (return, maximum occupancy 4) - Nearby parking fee: EUR 20 per night (3281 ft away) - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out fee: EUR 10 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation A car is not required for transport to and from this property ### Property is also known as Hotel Universal Porto Universal Hotel Universal Porto Hotel Universal Hotel Hotel Universal Porto Hotel Universal Hotel Porto ## Frequently asked questions ### Is Hotel Universal pet-friendly? ### How much does it cost to stay at Hotel Universal? ### What time is check-in at Hotel Universal? ### What time is check-out at Hotel Universal? ### Does Hotel Universal provide a shuttle to the airport? ### Where is Hotel Universal located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Universal Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.2 Location ### 8.2 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 156 8 - Good 230 6 - Okay 125 4 - Poor 32 2 - Terrible 12 ## Reviews Verified ### 10/10 Excellent #### ZHIGANG 28 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is good, easy to walking around. The room is a little bit small but it's normal in Europe. The breakfast is plenty of choice and fresh. The price is good too. ##### ZHIGANG Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Sierra 31 Oct 2025 Liked: Cleanliness, staff & service Wonderful staff convenient location great city view ##### Sierra Stayed 4 nights in Oct 2025 Verified ### 8/10 Good #### Latitia 1 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Basic but clean, safe and comfortable. Excellent value for money with very helpful staff ##### Latitia Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### Jennifer 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities cute older hôtel in a great central location very nice staff ##### Jennifer Stayed 5 nights in Sep 2025 Verified ### 10/10 Excellent #### Marc 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Definitely much better than a 2 star hotel. Loved the location and lovely interior ##### Marc Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Brian 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Breakfast good Location for shopping some distance away ##### Brian Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Virginia 12 Nov 2025 Liked: Cleanliness, staff & service, amenities Clean room. Great locations. Great staff ##### Virginia Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Daniel 6 Jun 2024 Liked: Amenities Friendly staff, nice rooms, great location. Enjoyed our stay! ##### Daniel Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### AUDIEL 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean place and very friendly staff, breakfast was fair (you get what you paid) very walkable to main attractions and lot of restaurants around there. Definitely recommend this place. ##### AUDIEL Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Marleny De 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very clean, the staff very attentive, and the breakfast is standard. My only observation is that you have to climb one floor of stairs to reach reception, and then there's an elevator to get to the rooms. ##### Marleny De Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Sonia 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing location... friendly staff...clean. parking only a block away not bad at all! ##### Sonia Stayed 2 nights in Mar 2025 Verified ### 8/10 Good #### Maria Salome 30 Oct 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Pros: centrally located, close to lots of dining options, shopping and walking to monuments and must sees. Staff were friendly. Cons: Still need to go up a flight of stairs to get to front desk, had to leave room key/tv remote every time you left premise, was not a deluxe superior room for 3 people, no water/ice for refills. ##### Maria Salome Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### CARLOS 30 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Near shopping and restaurant ##### CARLOS Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### claire 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this hotel deserves more stars than 5\. super accessible to downtown porto. the staff was super great! we only stay 3.5 days and we wished we stayed longer. everything that you want to see is just as you step outside the hotel. we included the breakfast and it was great. if we go back to port, we for sure will stay here again ##### claire Stayed 3 nights in Aug 2025 Verified ### 6/10 Okay #### Rei 24 Sept 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities I like the area, just 3 minutes to walk to the City Hall and other travel spots. The hotel was clean, but there were no trash cans or a kettle. ##### Rei Stayed 5 nights in Sep 2025 Verified ### 10/10 Excellent #### WAH FAI 26 May 2025 Liked: Amenities, property conditions & facilities Good service , safe and quiet . ##### WAH FAI Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Katherine 12 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, clean and comfortable room! Would definitely recommend! ##### Katherine Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Mr. Francis J 20 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Central location close to the train. ##### Mr. Francis J Stayed 5 nights in Apr 2024 Verified ### 8/10 Good #### Rona 2 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location! Great location. Close to the city centre. Note that there is stairs to walk up to the reception and they take your keys to leave at reception when you leave the hotel for the day. Concierge is 24/7 and very helpful. ##### Rona Stayed 4 nights in Apr 2025 Verified ### 10/10 Excellent #### Maria 15 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff, convenient location, clean room and the rest of the property. The lady at the reception was very nice and helped us with our requests. ##### Maria Stayed 1 night in May 2024 Verified ### 8/10 Good #### Patricia 22 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Easy access to eating, shopping and transportation. ##### Patricia Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### Ye 29 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice staff, helped my family a lot during the Portugal power outrage time. The hotel location is beside the Imperial McDonald. Lots of food options around the area. After 2 nights, my family took the Bus 601 to the airport. ##### Ye Stayed 2 nights in Apr 2025 Verified ### 6/10 Okay #### Verified traveller 21 Feb 2025 Liked: Cleanliness, staff & service Clean and as expected for a two star. ##### Verified traveller Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### James B 14 Apr 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Perfect Porto Visit The Hotel Universal is conveniently located in the heart of downtown and close to Metro, grocery stores and laundry services. Also close to restaurants and beautiful sites. Breakfast quality and value was definitely value for money spent. Staff were friendly and helpful. Only draw back was that the stairs might be difficult for some people as there was no elevator beyond the access to reception. ##### James B Stayed 3 nights in Apr 2025 Verified ### 8/10 Good #### Yanmin 11 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel’s location is great, next to the San Bento Train Station and 2 subway stations. Further, the City Hall and the Cathedral are with several minutes walking distance. ##### Yanmin Stayed 4 nights in Mar 2024 ### Expedia's Latest Trends ### Hotels > - [Tivoli Kopke Porto Gaia Hotel](https://www.expedia.co.uk/Porto-Hotels-Tivoli-Kopke-Porto-Gaia-Hotel.h108567749.Hotel-Information) > - [The House of Sandeman](https://www.expedia.co.uk/Porto-Hotels-The-House-Of-Sandeman-Hostel-Suites.h22520628.Hotel-Information) > - [Rosa Et Al Townhouse](https://www.expedia.co.uk/Porto-Hotels-Rosa-Et-Al-Townhouse.h7945742.Hotel-Information) > - [Hotels in Helensburgh](https://www.expedia.co.uk/Helensburgh-Hotels.d5594.Travel-Guide-Hotels) > - [Torel 1884 Suites & Apartments](https://www.expedia.co.uk/Porto-Hotels-Torel-1884-Suites-Apartments.h31734275.Hotel-Information) > - [Hotels in Manchester](https://www.expedia.co.uk/Manchester-Airport-Hotels.0-aMAN-0.Travel-Guide-Filter-Hotels) > - [City View - Santo Ildefonso Luxury](https://www.expedia.co.uk/Porto-Hotels-Oporto-Invite-Santo-Ildefonso-Luxury.h36190324.Hotel-Information) > - [Mouzinho da Silveira 215 by LovelyStay](https://www.expedia.co.uk/Porto-Hotels-Mouzinho.h91526770.Hotel-Information) > - [Eurostars Porto Douro](https://www.expedia.co.uk/Porto-Hotels-Eurostars-Porto-Douro.h15051013.Hotel-Information) > - [Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World](https://www.expedia.co.uk/Porto-Hotels-Pestana-Palacio-Do-Freixo-Pousada-National-Monument.h3081172.Hotel-Information) > - [Hotels in Kazimierz](https://www.expedia.co.uk/Kazimierz-Krakow-Hotels.0-n6151031-0.Travel-Guide-Filter-Hotels) > - [Jam Porto](https://www.expedia.co.uk/Porto-Hotels-Hotel-Mouco.h65705276.Hotel-Information) > - [Douro Royal Valley Hotel & SPA](https://www.expedia.co.uk/Baiao-Hotels-Douro-Royal-Valley-Hotel-SPA.h10027684.Hotel-Information) > - [Palacete Severo](https://www.expedia.co.uk/Porto-Hotels-Palacete-Severo.h111045220.Hotel-Information) > - [Hotels near Skiddaw](https://www.expedia.co.uk/Skiddaw-Hotels.0-l650079582103117824-0.Travel-Guide-Filter-Hotels) > - [Fishtail Sea House - Hostel](https://www.expedia.co.uk/Porto-Hotels-Fishtail-Sea-House.h15163721.Hotel-Information) > - [Pousada Porto Rua das Flores](https://www.expedia.co.uk/Porto-Hotels-Pousada-Porto-Rua-Das-Flores.h68601518.Hotel-Information) > - [GA Palace Hotel](https://www.expedia.co.uk/Porto-Hotels-Hotel-GA-Palace.h92807493.Hotel-Information) > - [Casa da Marechal - Boutique House by Oporto Collection](https://www.expedia.co.uk/Porto-Hotels-Casa-Da-Marechal-Boutique-Hotel.h108505140.Hotel-Information) > - [Hotels in Digdaga](https://www.expedia.co.uk/Digdaga-Hotels.d6054079.Travel-Guide-Hotels) > - [The Yeatman Hotel](https://www.expedia.co.uk/Porto-Hotels-The-Yeatman-Hotel.h3754232.Hotel-Information) > - [Porto Palácio Hotel by The Editory](https://www.expedia.co.uk/Porto-Hotels-Porto-Palacio-Hotel-By-The-Editory.h13417.Hotel-Information) > - [The Log Porto Hotel by Piamonte Hotels ](https://www.expedia.co.uk/Porto-Hotels-The-Log-Porto-Hotel-By-Piamonte-Hotels.h113030905.Hotel-Information) ### Flights ### Cars ### Packages > - [Morocco Holidays](https://www.expedia.co.uk/Morocco.d122.Holidays-City-Breaks) ### General > - [Visit Oman](https://www.expedia.co.uk/Oman.dx139) ---