Title: Olala Cosme Apartments Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Olala Cosme Apartments Beaux Arts guesthouse in Porto ![Studio Suite | Laptop workspace, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4510000/4504900/4504845/68fda5d1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Triple Room | In-room dining](https://images.trvl-media.com/lodging/5000000/4510000/4504900/4504845/11101bff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room | View from room](https://images.trvl-media.com/lodging/5000000/4510000/4504900/4504845/809a0d87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/5000000/4510000/4504900/4504845/7515813a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room | Exterior](https://images.trvl-media.com/lodging/5000000/4510000/4504900/4504845/3025bcb0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Olala Cosme Apartments sits near Porto Historic Center, where travelers can enjoy charming gardens and browse the library collection. The property provides practical amenities including laundry facilities, luggage storage, and in-room WiFi for staying connected. 9.0 Wonderful ## Popular amenities - Laundry - Outdoor space - Air conditioning - Free WiFi £67 includes taxes & fees 29 Oct - 30 Oct ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4504845&PinnedHotelID=4504845&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4504845&PinnedHotelID=4504845&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4504845&PinnedHotelID=4504845&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4504845&PinnedHotelID=4504845&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4504845&PinnedHotelID=4504845&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4504845&PinnedHotelID=4504845&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4504845&PinnedHotelID=4504845&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4504845&PinnedHotelID=4504845&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ![Triple Room | Living area | 50-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/5000000/4510000/4504900/4504845/dcc98501.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning Heating Kitchenette Fridge Flat-screen TV Private bathroom Hairdryer 7 bathrooms - 388 sq ft - Sleeps 5 - 3 Single Beds and 1 Double Sofa Bed ![Laptop workspace, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4510000/4504900/4504845/cd130bb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Air conditioning Heating Flat-screen TV Private bathroom Hairdryer 7 bathrooms Coffee/tea maker Cable channels - 183 sq ft - Sleeps 2 - 2 Single Beds ![Twin Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4510000/4504900/4504845/7eb30e7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 8.0 Very good 1 review ### Highlights Air conditioning Heating Flat-screen TV Private bathroom Hairdryer 7 bathrooms Coffee/tea maker Cable channels - 183 sq ft - Sleeps 2 - 2 Single Beds ![Studio Suite | Laptop workspace, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4510000/4504900/4504845/68fda5d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Flat-screen TV Private bathroom Hairdryer 7 bathrooms Microwave Coffee/tea maker - 344 sq ft - Sleeps 5 - 1 Single Bed, 1 Queen Bed and 1 Double Bed ## You may also like Ad ![Daily continental breakfast (EUR 18 per person)](https://images.trvl-media.com/lodging/73000000/72920000/72913400/72913351/009e52da.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Porto River Infante Centro / Baixa - Free WiFi - Laundry - Breakfast available - 24/7 front desk 9.8 Exceptional 373 reviews £146 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Porto-Hotels-Porto-River-Infante.h72913351.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=603077&destination=Porto (and vicinity)&destType=MARKET&latLong=41.151596,-8.606791&searchId=2d07516b-4234-4afb-970d-b4766cd5b344&top_cur=GBP) Ad ![Indoor pool, outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/93000000/92810000/92807500/92807493/43f56fbe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### GA Palace Hotel Sé - Pool - Spa - Free WiFi - Restaurant 10.0 Exceptional 633 reviews [](https://www.expedia.co.uk/Porto-Hotels-Hotel-GA-Palace.h92807493.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=603077&destination=Porto (and vicinity)&destType=MARKET&latLong=41.151596,-8.606791&searchId=2d07516b-4234-4afb-970d-b4766cd5b344&top_cur=GBP) Ad ![Property entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/37000000/36850000/36844700/36844696/bca00709_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Torel Palace Porto Centro / Baixa - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Hotels-Cosme-Guesthouse.h4504845.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Hotels-Cosme-Guesthouse.h4504845.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.14531%2C-8.59891&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LyQxkNEWGc4o4buwiL-TiL3Dj4w=) Rua Barão de S. Cosme 67, Porto, 4000-502 #### What's nearby - Bolhao Market - 12 min walk - 0.7 miles - Porto Historic Center - 15 min walk - 0.8 miles - Porto Cathedral - 15 min walk - 0.8 miles - Porto City Hall - 16 min walk - 0.9 miles - Ribeira Square - 18 min walk - 1.0 mile #### Getting around - Campo 24 Agosto Station - 6 min walk - São Bento Station - 16 min walk - Porto (OPO-Dr. Francisco de Sa Carneiro) - 32 min drive #### Restaurants - ‪Combi Coffee Co. - ‬5 min walk - ‪Nova Era - ‬6 min walk - ‪Confeitaria Chicana - ‬3 min walk - ‪Restaurante Astronauta - ‬3 min walk - ‪Restaurante Rogério do Redondo - ‬1 min walk ## About this property ### Entire place You'll have the entire place to yourself and will only share it with other guests in your party. ### Olala Cosme Apartments Beaux Arts guesthouse in Porto Along with laundry facilities, this guesthouse has a library and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front desk safe. Olala Cosme Apartments offers 7 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. ## Similar properties ![In-room dining](https://images.trvl-media.com/lodging/8000000/7660000/7650100/7650002/f4722595.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Olala Fine Arts Studios Bonfim - Kitchen - Free WiFi - Air conditioning - Soundproof rooms 8.8 Excellent 399 reviews £69 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=7650002&PinnedHotelID=7650002&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/33000000/32670000/32668100/32668004/c8a82b33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zero Box Lodge Porto Centro / Baixa - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 665 reviews £53 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=32668004&PinnedHotelID=32668004&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Studio, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom | Soundproofing, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100660000/100655400/100655305/d4e0c1b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FindMe inPorto Bonfim Bonfim - Kitchen - Washer - Free WiFi - Air conditioning 9.4 Exceptional 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=100655305&PinnedHotelID=100655305&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio, 1 Bedroom | Individually decorated, individually furnished, bed sheets](https://images.trvl-media.com/lodging/70000000/69280000/69279700/69279697/8abc162f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Victorias Studios - Clérigos Centro / Baixa - Kitchen - Free WiFi - Air conditioning - Microwave 8.4 Very good 47 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=69279697&PinnedHotelID=69279697&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/16000000/15900000/15896900/15896896/42a7ab3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nice Way Porto Hostel Centro / Baixa - Free WiFi - Air conditioning - Game room - Breakfast available 9.0 Wonderful 191 reviews £52 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=15896896&PinnedHotelID=15896896&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/9000000/8690000/8680700/8680627/8e0f3199.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grande Oceano Guest House Centro / Baixa - Free WiFi - Housekeeping 8.2 Very good 371 reviews £40 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=8680627&PinnedHotelID=8680627&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2170000/2168100/2168094/d4b13dac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Guest House Porto Clerigus Centro / Baixa - Breakfast included - Free WiFi - Air conditioning - Bar 7.0 Good 975 reviews £47 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2168094&PinnedHotelID=2168094&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | Blackout curtains, free WiFi](https://images.trvl-media.com/lodging/107000000/106430000/106429200/106429161/fbfcff01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Herculano Stays Porto Sé - Free WiFi - Air conditioning 7.2 Good 40 reviews £65 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=106429161&PinnedHotelID=106429161&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, stovetop, electric kettle](https://images.trvl-media.com/lodging/30000000/29450000/29443200/29443163/0cfefd33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Step In Porto Apartments Bonfim - Kitchen - Pet-friendly - Free WiFi - Laundry 8.4 Very good 51 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=29443163&PinnedHotelID=29443163&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily continental breakfast (EUR 7 per person)](https://images.trvl-media.com/lodging/114000000/113880000/113871100/113871087/ce1c5d0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jualis Guest House Bonfim - Free WiFi - Breakfast available - Laundry - Housekeeping 7.6 Good 12 reviews £35 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=113871087&PinnedHotelID=113871087&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Contactless check-in and check-out are available ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests can access their accommodation through a private entrance This property doesn't offer after-hours check-in ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age. - A damage deposit of EUR 100 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Property Registration Number 13607/11/CMP If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Cosme Guesthouse Cosme Guesthouse House Cosme Guesthouse House Porto Cosme Guesthouse Porto Cosme Porto Cosme Guesthouse Olala Cosme Apartments Porto Olala Cosme Apartments Guesthouse Olala Cosme Apartments Guesthouse Porto ## Frequently asked questions ### Is Olala Cosme Apartments pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Olala Cosme Apartments? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Olala Cosme Apartments on 29 Oct 2025 start from £67.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Porto-Hotels-Cosme-Guesthouse.h4504845.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Olala Cosme Apartments? > Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at Olala Cosme Apartments? > Checkout is at 11:00 AM. ### Where is Olala Cosme Apartments located? > Located in Bonfim, this guesthouse is within 1 mile (2 km) of Ponte Infante D. Henrique, Porto Historic Center and Porto Cathedral. Ribeira Square and Livraria Lello are also within 1 mile (2 km). Campo 24 Agosto Station is 6 minutes by foot and Heroísmo Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Olala Cosme Apartments Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 122 8 - Good 50 6 - Okay 12 4 - Poor 5 2 - Terrible 7 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 6/10 Okay #### Aleksandr 12 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was clean with lots of accommodations. The walls are very thin, if you get noisy neighbors like I did you will hear every step they made and it echos through the whole building. Portuguese people go to sleep late so it was noisy until 1am. Recommend if you are sound sleeper, otherwise stay somewhere else. ##### Aleksandr Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller 28 May 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value Loved the flying books and the sculpture - individual touches you don't expect in a small establishment. Everything worked seamlessly. ##### Verified traveller ### 6/10 Okay #### Mike 1 Jul 2025 Disliked: Room comfort #### The pros and cons of this property This place was disappointing but acceptable for our trip. It was not what we were expecting from the pictures, but was OK in the end. My thoughts on this property: PROS: - Good neighborhood, easy to get to Porto sights - Clean enough and well stocked kitchen for a short stay. You could actually cook here. - A/C worked great, bright and sunny space CONS: - Horrible beds - Very little space to sit outside of on a bed - checking in is quite a process. READ the check in email and complete the process the day before! - I have seen larger bathrooms on planes. - Actual unit was pretty rough compared to pictures. - Pretty loud throughout the night when guests are coming and going. Bottom line is it was just a bit above a hostel experience. If you are 20 years old, not in the room much, and saving cash, it will be perfect. If you are having a nice visit with your spouse, look for a better room. ##### Mike Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Garret 22 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great place for the price once you get in. The online paperwork, was a little of a pain and having to find a place to get Wi-Fi access so I could get the cobe was inconvenient, but once we got in I was surprised by how good the place was. A move selection of food and drink in the room. Tools to let you self cater, a nice view in our room 2b. A great place for the price once you get in. ##### Garret Stayed 2 nights in Oct 2022 ### 8/10 Good #### Peggy 9 May 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel, not convenient location Pros: This very old building has been nicely refurbished. The room was large and comfortable. The staff were friendly and helpful. The breakfast that was provided was fine. The price was a good value. Cons: The hotel does not have an elevator. Our room was on the third floor, so my husband had to carry our 50 pound suitcases up three floors. The hotel is not within walking distance of the city center and there is really not much nearby in the way of restaurants or attractions. ##### Peggy ### 2/10 Terrible #### Stephen 26 Sept 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid this terrible apartment. Worst service ever Terrible apartment. Terrible service. Check-iin was very difficult and the room was mis-described. We left and did not even stay. Several guests were complaining at the same time. There was no reception, it is being decorated. It is all remote from Spain. I am awaiting a refund. Worst experience ever on Hotels.com ##### Stephen Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Verified traveller 14 May 2023 Disliked: Staff & service #### Not a good experience No one at the proterty to help. Ckeck-in is done online and it took multiple time before it accept the passport photo. Soneone triggered the fire alarm before midnight, but the property cannot do anything until the next morning!!! The alarm just ring for the whole night. ##### Verified traveller Stayed 4 nights in May 2023 ### 2/10 Terrible #### Sorin 13 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The worst experience we ever had. We stayed there 3 nights. The floor leans heavily toward one side: is like living in Pisa Tower. The stank coming out of the bathroom was permanent and we could not get rid off even if we left the fan running and the windows open permanently. After the 1st night our access code was canceled: I sent them several mails (no phone call was answered) requesting a new code: several persons answered, but they seemed all dops. Eventually after waiting in the middle of the night on the street more than one hour we obtained the access calling Expedia pretty quickly. We almost thought we where going to spend the whole night on the street: maybe a better choice after all to the sheet hole smell of that appartement. This was really wasting our money & getting a lot of bad energy. ##### Sorin ### 2/10 Terrible #### Sorin 13 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The worst experience we ever had. We stayed there 3 nights. The floor leans heavily toward one side: is like living in Pisa Tower. The stank coming out of the bathroom was permanent and we could not get rid off even if we left the fan running and the windows open permanently. After the 1st night our access code was canceled: I sent them several mails (no phone call was answered) requesting a new code: several persons answered, but they seemed all dops. Eventually after waiting in the middle of the night on the street more than one hour we obtained the access calling Expedia pretty quickly. We almost thought we where going to spend the whole night on the street: maybe a better choice after all to the sheet hole smell of that appartement. This was really wasting our money & getting a lot of bad energy. ##### Sorin ### 2/10 Terrible #### Verified traveller 4 Apr 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing and Unsafe Experience at this hotel We had a very disappointing experience staying at this hotel. Unfortunately, my stay was far from what I had hoped for, and I have some serious concerns about the safety and security of the property. Despite informing the hotel staff about the issue, the door to my room automatically opened twice during the day, which was a serious breach of security. I was given a new code that did not work, and there was no follow-up or explanation. Furthermore, the toilet flush did not work properly, and the sheets provided were only enough for three people, despite my reservation for a party of five. The overall cleanliness of the property was also below par. Based on my experience, I strongly advise against booking a stay at this hotel. The safety and security issues I encountered were unacceptable, and the overall state of the property left much to be desired. ##### Verified traveller Stayed 6 nights in Mar 2023 ### 4/10 Poor #### Oleg 18 Sept 2023 Liked: Cleanliness Disliked: Staff & service As some other reviews mentioned, this property doesn’t have 24-hour service. I can’t tell what hours customer service works, but initially they were responsive. Upon arrival, the provided door code didn’t work. If you check in outside of the hours that cleaning crew is there, you risk being stranded. I say this because the very last night, it appeared that the front door stopped working for all guests. I immediately raised the issue to customer service via chat. After a few minutes dealing with their bot, it said I’m being connected to customer service agent. This was almost 72 hours ago and no one still has responded. Luckily, someone was able to open the door from the inside. I’ve since left the property and will not stay at any of their properties again and I recommend you do not either. The risk and terrible customer service is not worth it. ##### Oleg ### 10/10 Excellent #### Jorge 25 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Solo que tuvimos unos huéspedes vecinos que hicieron ruido toda la noche y no teníamos como reportar ##### Jorge Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Manuel 4 Aug 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities Das Appartement war insgesamt eine große Enttäuschung. Schon beim Eintreten schlägt einem ein beißender Schimmelgeruch entgegen – insbesondere aus dem Bad und der Klimaanlage. Obwohl wir eine Stunde später einchecken mussten, weil angeblich noch geputzt wurde, war der Schlaf- und Wohnbereich extrem schmutzig. Die Matratze ist eine Katastrophe – ein tiefes Loch, in dem man regelrecht versinkt. Die Wand am Bett ist verschmiert und wirkt unhygienisch. Im Kühlschrank wartet „zur Begrüßung“ ein altes Bier und eine angebrochene Butter – ein schlechter Scherz. Die versprochene "erste Runde" wirkt da eher wie ein Hohn. Die Tür lässt sich von innen nicht verriegeln, was ein mulmiges Gefühl hinterlässt. Die Terrasse ist ungepflegt, mit Zigarettenstummeln übersät und von überwucherndem Grün umgeben, während direkt über dem Sitzbereich Klimaanlagen lärmen. Ruhe ist ohnehin ein Fremdwort – man hört jeden Schritt und jedes Gespräch aus den umliegenden Wohnungen. Immerhin: Die Küche und die Armaturen im Bad sind neu – was das Gesamtbild aber kaum retten kann. ![](https://a.travel-assets.com/ugc/hotel-reviews/55f71b77-6f5c-4f02-927a-b305252298ca-1754339126128.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Manuel Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Simone 9 Jul 2025 ##### Simone Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Caio Mário 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Local top em Porto Equipe muito atenciosa e simpática..... Localização do estabelecimento é excelente.... Apartamento completo e com várias comodidades que tornaram a hospedagem muito agradável ##### Caio Mário Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Verified traveller 12 Apr 2025 Disliked: Cleanliness Local um pouco sujo, com cheiro ruim. Sem armarios, banheiro muito pequeno. A maquina de secar roupa nao estava funcionando e nao tivemos ajuda da equipe sobre isso. Nao tivemos a melhor experiencia neste local. ##### Verified traveller Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Daniela 4 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities Alles war prima. Die Lage ist top. Kostenlose Parkmöglichkeiten am WE, in der Woche in der Nebenstraße. ##### Daniela Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Daniel 3 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Daniel Stayed 2 nights in Nov 2024 ### 8/10 Good #### Maria 28 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quatro óptimos dias no Porto O check no foi um pouco atribulado mas o Sr. Filipe foi impecável e resolveu tudo de imediato. Agradecemos os mimos que nos ofereceu á chegada : o vinho e o chocolate. Cama confortável , Ficamos num quarto familiar com dois beliches e preferíamos ter ficafo num quarto de casal . Não tinha utensílio para a coleta diferenciada. É preciso subir várias escadas e é inviável para pessoas de mobilidade reduzida . ##### Maria Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Dinah 24 May 2024 ##### Dinah Stayed 1 night in May 2024 ### 6/10 Okay #### Maria 3 Apr 2024 Liked: Room comfort Disliked: Cleanliness, staff & service, property conditions & facilities ##### Maria Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Emmanuel 1 Jan 2024 Disliked: Staff & service #### Des points d'amélioration Emplacement super on peut aller partout à pied. En revanche l'experience du checking a été compliquée : mail non reçu donc appel a 21 h devant la porte pendant une heure pour faire des vérifications diverses et variées bien que tout avait été payé d'avance. Enfin l'appartement est très très humide humide attention si vous êtes fragile. ##### Emmanuel Stayed 4 nights in Dec 2023 ### 8/10 Good #### wasim 23 Jul 2023 Disliked: Staff & service ##### wasim Stayed 4 nights in Jul 2023 ### 6/10 Okay #### Santiago Tena 31 May 2023 Liked: Cleanliness, staff & service No tiene nada que ver las fotos que muestran en la web conbel apartamento que nos toco, todo avejado, accesos dificil, zona de la ciudad muy sucia, mas de lo normal que hay en Oporto y ya es decir, no volvere. ##### Santiago Tena Stayed 2 nights in May 2023 ### 6/10 Okay #### Monica 28 May 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Muito bom, mas difícil de fazer checkin! A localização é ótima, o apartamento é muito limpo com micro ondas, chaleira elétrica e uma pequena pia, o que ajuda bastante! Nos deixaram sucos e água de mimos! A única coisa que não gostei foi a forma de fazer o checkin. Passamos mais de uma hora para conseguir ter acesso ao apto pois eles não enviam os códigos de entrada, é necessário entrar em contato telefônico com eles! ##### Monica Stayed 2 nights in May 2023 ## Expedia's Latest Trends ### Hotels > [Crowne Plaza Porto by IHG](https://www.expedia.co.uk/Porto-Hotels-Crowne-Plaza-Porto.h432848.Hotel-Information) > > [Grande Hotel do Porto](https://www.expedia.co.uk/Porto-Hotels-Grande-Hotel-Do-Porto.h21759.Hotel-Information) > > [Eurostars Porto Douro](https://www.expedia.co.uk/Porto-Hotels-Eurostars-Porto-Douro.h15051013.Hotel-Information) > > [HF Fénix Porto](https://www.expedia.co.uk/Porto-Hotels-HF-Fenix-Porto.h900087.Hotel-Information) > > [Neya Porto Hotel](https://www.expedia.co.uk/Porto-Hotels-Neya-Porto-Hotel.h47076995.Hotel-Information) > > [d'Alma Boutique Hotel](https://www.expedia.co.uk/Porto-Hotels-DAlma-Boutique-Hotel.h92332296.Hotel-Information) > > [Hotel Vincci Ponte de Ferro](https://www.expedia.co.uk/Porto-Hotels-Vincci-Ponte-De-Ferro.h66493988.Hotel-Information) > > [Hotel Moon & Sun Porto](https://www.expedia.co.uk/Porto-Hotels-Hotel-Moon-Sun-Porto.h31705361.Hotel-Information) > > [Mercure Porto Centro Aliados](https://www.expedia.co.uk/Porto-Hotels-Mercure-Porto-Centro-Aliados.h56524398.Hotel-Information) > > [Jardins do Porto by Unlock Hotels](https://www.expedia.co.uk/Porto-Hotels-Jardins-Do-Porto-Boutique-Guest-House.h76777436.Hotel-Information) > > [Sheraton Porto Hotel & Spa](https://www.expedia.co.uk/Porto-Hotels-Sheraton-Porto-Hotel-Spa.h980783.Hotel-Information) > > [My Ribeira Guest House](https://www.expedia.co.uk/Porto-Hotels-My-Ribeira-Guest-House.h12430808.Hotel-Information) > > [The Editory House Ribeira Porto Hotel](https://www.expedia.co.uk/Porto-Hotels-The-Editory-House-Ribeira-Porto-Hotel.h14983095.Hotel-Information) > > [Hilton Porto Gaia](https://www.expedia.co.uk/Porto-Hotels-Hilton-Porto-Gaia.h69404539.Hotel-Information) > > [Pestana Vintage Porto Hotel & World Heritage Site](https://www.expedia.co.uk/Porto-Hotels-Pestana-Vintage-Porto-Hotel-World-Heritage-Site.h583631.Hotel-Information) > > [PortoBay Teatro](https://www.expedia.co.uk/Porto-Hotels-PortoBay-Hotel-Teatro.h3437750.Hotel-Information) > > [NH Hotel Porto Jardim](https://www.expedia.co.uk/Porto-Hotels-NH-Hotel-Porto-Jardim.h35155861.Hotel-Information) > > [Forte de Gaia, Autograph Collection](https://www.expedia.co.uk/Porto-Hotels-The-Lodge-Wine-Business-Hotel.h57009557.Hotel-Information) > > [HF Ipanema Park](https://www.expedia.co.uk/Porto-Hotels-HF-Ipanema-Park.h917522.Hotel-Information) > > [Park Hotel Porto Aeroporto](https://www.expedia.co.uk/Porto-Hotels-Park-Hotel-Porto-Aeroporto.h4916543.Hotel-Information) > > [PortoBay Flores](https://www.expedia.co.uk/Porto-Hotels-PortoBay-Flores.h36260275.Hotel-Information) > > [BessaHotel Baixa](https://www.expedia.co.uk/Porto-Hotels-BessHotel-Baixa.h41334099.Hotel-Information) > > [YOUROPO - Ribeira Gaia](https://www.expedia.co.uk/Porto-Hotels-Your-Opo-Ribeira-Apartments.h24943527.Hotel-Information) > > [Hotel Carris Porto Ribeira](https://www.expedia.co.uk/Porto-Hotels-Hotel-Carris-Porto-Ribeira.h4122004.Hotel-Information) > > [Oporto Collection Santa Catarina Pool and Fitness - Adults Only](https://www.expedia.co.uk/Porto-Hotels-Oporto-Collection-Santa-Catarina-Pool-And-Fitness-Adults-Only.h33336609.Hotel-Information) > > [Timbre Virtudes](https://www.expedia.co.uk/Porto-Hotels-Hotel-Das-Virtudes.h91786964.Hotel-Information) > > [Torel Avantgarde](https://www.expedia.co.uk/Porto-Hotels-Torel-AvantGarde.h19121961.Hotel-Information) > > [Portus Cale Hotel](https://www.expedia.co.uk/Porto-Hotels-Portus-Cale-Hotel.h694681.Hotel-Information) > > [Pur Oporto Boutique Hotel by Actahotels](https://www.expedia.co.uk/Porto-Hotels-Puro-Porto-Boutique-Hotel.h48735203.Hotel-Information) > > [Torel Palace Porto](https://www.expedia.co.uk/Porto-Hotels-Torel-Palace-Porto.h36844696.Hotel-Information)