All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 511 out of 1004 reviews" "
10 - Excellent
511
Rating 8 - Good. 310 out of 1004 reviews" "
8 - Good
310
Rating 6 - Okay. 91 out of 1004 reviews" "
6 - Okay
91
Rating 4 - Poor. 54 out of 1004 reviews" "
4 - Poor
54
Rating 2 - Terrible. 38 out of 1004 reviews" "
2 - Terrible
38
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
trina lorraine
Travelled with partner
20 May 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Very far away from any food places...and why isn't even sweet rolls at the breakfast bar ??? Another question: Are the rooms that allow pets kept separate from rooms for non-pet guests???
I have stayed at the property many times. It easy access to the freeway, very quiet. Very dog friendly as this is the main reason for staying here
Kimberly
Stayed 1 night in May 2024
Response from General Manager on 7 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me. We are not sure in what your No thank you is in reference to so if you would like to give us any feedback feel free to reach out. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
8/10 Good
Brendon, Okotoks
Business traveller
1 May 2024
Liked: Cleanliness
Beds need upgrading and staff could be friendlier.
Brendon
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
Very nice property, very nice room. Spacious room, everything clean and in good condition. Comfortable bedding, quiet, easy to get a good night's sleep. I would stay here again. My only complaint was the unfriendly, discourteous woman who checked me in when I first arrived.
Michael
Stayed 1 night in Apr 2024
6/10 Okay
Kris
Travelled with family
28 Apr 2024
Disliked: Cleanliness
Room smelled a middle school locker room
Kris
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
8/10 Good
Brook
27 Apr 2024
Brook
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 18 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Response from Front Desk Supervisor on 26 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Staff were welcoming. Check-in was quick and easy . Pretty good breakfast.
Peter
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on 20 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Response from Front Desk Supervisor on 15 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Pool is outside not very useable in the Pacific Northwest.
kim
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on 11 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly.
Close to I-5, but surprisingly very quiet. Clean room, comfortable bed.
Omkar
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 6 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
10/10 Excellent
Weidong
Travelled with family and small children
3 Apr 2024
It is good
Weidong
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 3 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Very quiet, safe, Clean all the amenities they had to offer the breakfasts was amazing.
Damion
Stayed 4 nights in Mar 2024
Response from Front Desk Supervisor on 3 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
4/10 Poor
Paula
Travelled with family and small children
30 Mar 2024
Liked: Cleanliness
Disliked: Staff & service
We have stayed here for years. This staff by far is the tidiest and most unfriendly that they have ever had
Paula
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on 30 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.
It was close to my work place. Great location and just off of I5.
Daniel
Stayed 6 nights in Mar 2024
Response from Front Desk Supervisor on 29 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Response from Front Desk Supervisor on 13 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Response from Front Desk Supervisor on 27 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
10/10 Excellent
Veronica, Ontario
15 Mar 2024
Veronica
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 6 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Response from Front Desk Supervisor on 17 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Response from Front Desk Supervisor on 20 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
6/10 Okay
Laronna
10 Mar 2024
Laronna
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 17 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
2/10 Terrible
Maria
9 Mar 2024
Maria
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 29 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly.
Customer service was lacking. Was rude to my parents during check in and during stay. The tone, attitude, everything
Shawn
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our front desk team has been spoken to about the issue you brought to our attention. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
6/10 Okay
Danniell
1 Mar 2024
The heater in my room made a horrible noise. Every time it turned on. It was like a really loud, crackling noise and it kept me up all night.
Danniell
Stayed 3 nights in Feb 2024
Response from General Manager on 11 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our maintenance team will be fixing the heater in the room you stayed in. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
4/10 Poor
Kristin
26 Feb 2024
Liked: Cleanliness
Disliked: Staff & service
The fridge rattled all night. The front desk staff was extremely rude and unhelpful. Even a small request felt like a bother to them. I usually stay somewhere else, but decided to try here for the cost. You get what you pay for, and I won’t be back.
Kristin
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
The room was not clean! Ice cream cartons in refrigerator all melted and gross! The table tops and the head of the bed had grease marks. The shower has mold and mildew, clearly it isn’t getting cleaned like it should.
Antoinette
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on 25 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.
6/10 Okay
Brandie
Business traveller
23 Feb 2024
Liked: Staff & service
The beds were very uncomfortable to the point where i couldnt sleep.
Brandie
Response from Front Desk Manager on 24 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
I like that they are dog friendly, but they charge a little more than other places for dogs.
The dog walk area was quite adequate and close to our room.
James
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 24 Feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
10/10 Excellent
Eileen
19 Feb 2024
Liked: Cleanliness, staff & service
Fadr friendly and efficient check in
Eileen
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 24 Feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Such a great stay! The complimentary breakfast is AMAZING!
Baby
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 11 Feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
There's no complaints about anything is a very comfortable bed clean room plenty of towels and washcloths and everything was just great breakfast could have been a bit more variety and it would have been nice if the eggs and omelets were made from real eggs instead of instant powder eggs otherwise it was great
Kelly
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 10 Feb 2024
Hello Kelly,We are so glad that you enjoyed your stay here at Best Western. We actually don't use powder eggs, and we're sorry they didn't meet your standards. Hopefully we would be able to make it up to you on any future stay!
Dear Danlee Mitchell,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
10/10 Excellent
Ala
21 Jan 2024
Ala
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 10 Feb 2024
Dear Danlee Mitchell,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
10/10 Excellent
Laurie
19 Jan 2024
Close to freeway, clean, very comfortable bed, and breakfast at 6:00am.
Laurie
Stayed 1 night in Jan 2024
Response from General Manager on 20 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
10/10 Excellent
Nikolas
14 Jan 2024
Nikolas
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 10 Feb 2024
Dear Danlee Mitchell,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
10/10 Excellent
Neri
14 Jan 2024
Neri
Stayed 1 night in Jan 2024
Response from General Manager on 17 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
4/10 Poor
Timothy
Travelled with family
14 Jan 2024
Disliked: Amenities
They didn’t have any clean towels to give us. The toilet seat was broken upon check-in the first morning breakfast seem like it was reheated from previous days.
Timothy
Stayed 2 nights in Jan 2024
Response from General Manager on 17 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
The beds were extremely uncomfortable, the linens poor, and the bathroom was extremely dirty. I would not recommend this hotel unless you were stranded on the highway and had to like I was.
Karon
Stayed 1 night in Jan 2024
Response from General Manager on 17 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn