Outdoor pool, pool loungers

Reviews of Agua Hotels Alvor Jardim

4 out of 5
Agua Hotels Alvor Jardim
Rua do Rossio de São Pedro, Alvor, Portimão, Faro

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 63 reviews" "
Rating 8 - Good. 21 out of 63 reviews" "
Rating 6 - Okay. 5 out of 63 reviews" "
Rating 4 - Poor. 3 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location- easy to walk into town
Stayed 2 nights in Mar 2024

6/10 Okay

Roman

Travelled with partner, Travelled with group
Disliked: Staff & service
The hotel and property is very basic by modern hotel standards and is starting to look its age. It is not unpleasant or unkempt, it is simply lacking charm and ambience. The location is convenient because it is an easy walk to a full supermarket or to the town of Alvor with its many bars, restaurants and shops. I wouldn't dissuade anyone from staying here, just be prepared for average.
Stayed 3 nights in Aug 2023
Response from Maria Alves on 23 Aug 2023
Dear Roman,First of all I would like to thank you for taking the time to review us. Secondly, I would like to apologize for not meeting your standard. We will take your words into consideration. They will help us improve.Hotel Manager, Maria Alves

10/10 Excellent

Peter Kevan, Bolton

Stayed 7 nights in Jun 2023
Response from Maria Alves on 23 Aug 2023
Dear Mr Kevan In behalf of the whole staff of Agua Hotels Alvor Jardim, I thank you for the lovely 5 out of 5 mark you gave us. We're glad we played a part on making you holiday special. Hope to see you again soonHotel Manager, Maria Alves

8/10 Good

Ellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at Agua Jardim. Highly recommend for a short stay, but if having a longer holiday you might prefer somewhere more luxurious. There are many varieties of rooms, some don’t have balconies so ensure you check if that’s a priority for you. We had a studio (with small balcony) and a small ‘kitchen’ but it has limited facilities if you plan to cook. We just needed a fridge and kettle with cutlery/plates/bowls so had what we needed. You couldn’t prepare a cooked meal, very few pans or any other essentials. The pool area is fine for a quick swim and sunbathe, but the sun-beds are not comfortable to lay out all day. Usually no problem finding a sun-bed in full sun or shade. Breakfast is complimentary 8-11 everyday and has a nice variety of hot/cold buffet and friendly staff, can’t complain when it’s free. As long as the prices remain competitive, we’ll be back again. Great location and we love Alvor as a resort. Best beach and good restaurants.
Stayed 3 nights in May 2023
Response from Hotel Manager, Maria Alves on 23 Aug 2023
Dear Ms Ellie,Thank you so much for the great score you attributed to your stay, for such a thorough review and for the recommendation.We can't wait to host you again in our hotel!

10/10 Excellent

Julia

Stayed 1 night in Feb 2023
Response from Sílvia Avelino on 29 Mar 2023
Dear Julia We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Algarve and to the Agua Hotels Alvor Jardim, so we can have the pleasure of hosting you again to offer you “great memories”.Kind regards,Hotel Manager

10/10 Excellent

Ellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd short break here this year. We love Alvor and this hotel is in a great location and easy walking distance to the great restaurants and bars in the centre. We had a lovely view from our balcony and the free breakfast was really nice. We upgraded to a deluxe room from a standard this time and it’s worth the extra money for the balcony and extra space (standard is very small). Only negative - the sunbeds around the pool are really uncomfortable - probably why we never had a problem getting one. I’m considering bringing a camping mat for it for future stays - we’ll be back!
Stayed 4 nights in Oct 2022
Response from Hotel Management on 12 Dec 2022
Dear Guest ,Thank you for visiting Água Hotels Alvor Jardim and for taking the time to share your opinions and views about the hotel.We are all very happy to learn that the hotels services and facilities met your expectations once again, and that you enjoyed the hotel’s location the most. Its through guest feedback such as yours that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely important and gratifying to us. We sincerely hope you welcome you “home” again, in a near future.Kindest Regards,Soraia Abel

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a short stay
My stay here was for one night on a road trip and it was perfectly fine. At first they gave me a room that was on the first floor very close to the road but I didn’t want it and they provided me with another room in the back. Staff was friendly, breakfast was sufficient. I did not use the pool. I did walk down to the little town and had dinner at the Mozambique restaurant which was excellent
Stayed 1 night in May 2022
Response from Soraia Abel - Hotel Management on 27 Jun 2022
Thank you so much for this review. You need to come back with more time to enjoy the pool, the friendliness of the staff and this beautifull little town. We hope to see you soon. Kindest Regards

10/10 Excellent

Raegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely staff
Great choice out of the centre of Portimao, Alvor is a bit less hectic, but still with plenty of bars & restaurants. Staff at the hotel exceptionally helpful and friendly, and our twin room with balcony was comfortable, clean and spacious with a sea view. Good location for getting to the Portuguese MototGP
Stayed 4 nights in Apr 2022

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Hotel Management on 19 Dec 2021
Dear Guest, We appreciate your feedback regarding your stay at Água Hotels Alvor Jardim. It is always a pleasure to receive positive feedback. Looking forward to welcome you in our Hotel again, in a near future. Kindest Regards, Soraia Abel

8/10 Good

Santiago

Stayed 2 nights in Nov 2021
Response from Soraia Abel - Hotel Management on 14 Nov 2021
Caro hóspede, Muito obrigada por ter deixado aqui a sua avaliação. Ficamos muito felizes em saber que desfrutou da sua estadia connosco e esperamos ter o prazer de o voltar a receber brevemente. Com os nossos mais sinceros cumprimentos,

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel close to all amenities in Alvor. Excellent parking and very pleasant staff. Would definitely stay again.
Stayed 4 nights in Nov 2021
Response from Soraia Abel - Hotel Management on 14 Nov 2021
Dear Guest, Thank you so much for your review. We are glad to learn that you have fully enjoyed your recent holiday at our hotel and we would like to thank for you kind comments on the Hotel facilities, as well as our employee’s helpfulness and friendliness. Your comments are a great value to us and will keep us motivated to continue our level of service. We are thankful for your recommendation and we look forward to welcoming you again very soon. Kind regards,

10/10 Excellent

KAREN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highlt recomended
Really nice, quiet. Clean. Walking distance to restaurants. Walk in shower was amazing. Highly recommended, would stay again
Stayed 1 night in May 2021
Response from Soraia Abel - Hotel Management on 17 Jun 2021
Dear Guest, Thank you so much for such a nice review. We are very glad to know that you have fully enjoyed your stay with us and we appreciate your recomendation. We hope to see you soon again at Água Hotels Alvor Jardim. Kind Regards,

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & staff. Will return!
Stayed 7 nights in Sep 2020
Response from Soraia Abel - Hotel Manager on 13 Sept 2020
Dear Guest, Thank you very much for this comments. Your excellent review mentioning the Hotel and the helpfulness of our staff is greatly appreciated. We de hope to welcome you back at Alvor Jardim again soon. On behalf of all our work team, a sincere thank you. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Andreia Silva on 17 Oct 2019
Dear Guest We appreciate your comments regarding your stay at Água Hotels Alvor Jardim. It is always a pleasure to receive your feedback. Looking forward to welcome you in Água Hotels Alvor Jardim, again, in a near future. Kindest Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice but the same every day. Cleaning was not very thorough.
Stayed 7 nights in Oct 2019
Response from Helga Neves on 27 Oct 2019
Dear Guest, We appreciate your comments regarding your stay at Água Hotels Alvor Jardim. It is always importante to receive your feedback Thank you. Looking forward to welcome you in Água Hotels Alvor Jardim, again, in a near future. Best Regards, Helga Neves

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and upto date with UK and Irish visitors ie Thirteen amp plug sockets. Great variety of food for breakfast. A small fridge in smaller rooms would make this hotel a 5 star. Location excellent, 3 min walk to a large supermarket, 5 min from restaurants and bars, transport to and from the hotel to the beach, you couldn't ask for more.
Stayed 8 nights in Sep 2019
Response from Andreia Silva on 3 Oct 2019
Dear Guest We appreciate your comments regarding your stay at Água Hotels Alvor Jardim. It is always a pleasure to receive your feedback. Looking forward to welcome you in Água Hotels Alvor Jardim, again, in a near future. Kindest Regards,

8/10 Good

Verified traveller

Stayed 6 nights in Sep 2019
Response from Andreia Silva on 1 Oct 2019
Dear Guest We appreciate your comments regarding your stay at Água Hotels Alvor Jardim. It is always a pleasure to receive your feedback. Looking forward to welcome you in Água Hotels Alvor Jardim, again, in a near future. Kindest Regards,

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Very clean and excellent location. The room we stayed in had a cracked window pain fixed by tape and a door to the mini fridge not on its hinge. Very minor
Stayed 3 nights in Aug 2019
Response from Andreia Silva on 3 Sept 2019
Dear Guest We appreciate your comments regarding your stay at Água Hotels Alvor Jardim. It is always a pleasure to receive your feedback. We apologize fro the cracked window, the same will be replaced soon as possible. Looking forward to welcome you in Água Hotels Alvor Jardim, again, in a near future. Kindest Regards,

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Was put in a tinny room. Mattress was uncomfortable, very hard. Had an empty duvet cover as blanket. No coffee machine or boiler in the room. No hand soap amenities,only shampoo. Breakfast staff was absolutely terrible. They were very rude to me every day. Not a plaisent morning breakfast. Had to argue to take my coffee upstairs every day even though there’s no coffee machine in the room it seams like it was a problem to take my coffee upstairs and the manager was yelling. Would not recommend this hotel. I’m sure you can find better around
Stayed 4 nights in Aug 2019
Response from Andreia Silva on 20 Aug 2019
Dear Guest, Thank you for taking the time to share with us your comments and views. At Água Hotels Alvor Jardim, we take our guests’ feedback seriously as this is the only way we can truly measure and continuously improve the service we provide to our guests. It is indeed disappointing that your stay with us has not been outstanding. We apologize for the dissatisfaction you have experienced. Regarding the information available in the breakfast room the food/drinks aren't allowed to take it to the rooms. We have kettles to provide in the rooms by request in the reception. We provide shampoo, hand soap and shower gel in the rooms. We are disappointed to hear you didn’t find our offerings excellent. Unfortunately, we were unable to impress you in this aspect. Also we do apologize for the inconvinient with the person as you identify as a manager, but I as responsible person in the hotel didn't had any information or arguing with guests as you mention. Thank you once again for staying with us and providing us with your valuable feedback. We aim to improve and we look forward to serving you better in the future and I will be happy to personally handle your reservation. Kindest regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Room was extremely clean and tidy. Staff were dry helpful and pleasant
Stayed 3 nights in Jul 2019
Response from Andreia Silva on 20 Jul 2019
Dear Guest We appreciate your comments regarding your stay at Água Hotels Alvor Jardim. It is always a pleasure to receive your feedback. Looking forward to welcome you in Água Hotels Alvor Jardim, again, in a near future. Kindest Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and new addition to Alvor. Very close to town, nice rooms and pool. Will definitely be back.
Stayed 4 nights in Jul 2019
Response from Andreia Silva on 16 Jul 2019
Dear Guest We appreciate your comments regarding your stay at Água Hotels Alvor Jardim. It is always a pleasure to receive your feedback. Looking forward to welcome you in Água Hotels Alvor Jardim, again, in a near future. Kindest Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Small and friendly. Quiet, perfect for couples. Small selection of food on beakfast buffet but all tastes catered for and superb staff. We're already planning another trip.
Stayed 3 nights in Jun 2019
Response from Andreia Silva on 12 Jul 2019
Dear Guest, We appreciate your comments regarding your stay at Água Hotels Alvor Jardim. It is always a pleasure to receive your feedback. Looking forward to welcome you in Água Hotels Alvor Jardim, again, in a near future. Kindest Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff will bend over backwards for you. Clean and quiet. X
Stayed 7 nights in Jun 2019
Response from Andreia Silva on 27 Jun 2019
Dear Guest We appreciate your comments regarding your stay at Água Hotels Alvor Jardim. It is always a pleasure to receive your feedback. Looking forward to welcome you in Água Hotels Alvor Jardim, again, in a near future. Kindest Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was brilliant, the staff were really friendly and helpful. Everything looked newly refurbished and was spotlessly clean. The beds were very comfortable and had lovely crisp white cotton sheets and bouncy pillows. There was lots of space in our room and the two layers of double glazed doors made it very quiet. There was also a fridge. We were only there for one night as we were on a visit from our home in the Eastern Algarve for a friends barbecue but we would definitely go there again and highly recommend it. Great value for money.
Stayed 1 night in Jun 2019
Response from Andreia Silva on 27 Jun 2019
Dear Guest We appreciate your comments regarding your stay at Água Hotels Alvor Jardim. It is always a pleasure to receive your feedback. Looking forward to welcome you in Água Hotels Alvor Jardim, again, in a near future. Kindest Regards,

8/10 Good

Verified traveller

Stayed 5 nights in May 2019
Response from Andreia Silva on 6 Jun 2019
Dear Guest, It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit to Água Hotels Alvor Jardim and to offering you “great memories” Kindest regards, Hotel Manager

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Andreia Silva on 6 Jun 2019
Dear Guest, It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit to Água Hotels Alvor Jardim and to offering you “great memories” Kindest regards, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019
Response from Andreia Silva on 1 Jun 2019
Dear Guest, Thank you for your nice review, we shared it with our team and everybody is very happy with your comments and with the fact that we were able to give you "the perfect holidays". It was a pleasure to have you as our guest and we will be delighted if you return. Kindest regards Hotel Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great staff, great location - what's not to like - wish I was there now!
Stayed 6 nights in May 2019
Response from Andreia Silva on 1 Jun 2019
Dear Mrs. Carolyn, Thank you for your nice review, we shared it with our team and everybody is very happy with your comments and with the fact that we were able to give you "the perfect holidays". It was a pleasure to have you as our guest and we will be delighted if you return. Kindest regards Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Andreia Silva on 12 Jun 2019
Dear Guest We appreciate your feedback regarding your stay at Água Hotels Alvor Jardim. Looking forward to welcome you in Água Hotels Alvor Jardim, again, in a near future. Kindest Regards, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We stayed at the Agua Hotel Alvor Jardim for 4 nights 25/8-29/8. The hotel is new and finished to a high standard. Our room had a mini fridge. Large clean bathroom and comfy twin beds. Excellent air conditioning unit in the room. Continental breakfast served each morning. Previous guests said breakfast felt like it was served in the basement of the hotel, I however did not feel like this and with it having only a few small windows it was nice and cool. As it was a continental that was specified when booking I was surprised to see scrambled eggs, bacon, mushrooms, baked beans and roasted veg on offer. There was also pastries, yogurts, cereal, fresh fruit, cold meats and cheese. Best continental breakfast selection I have seen. Short walk into the main town of Alvor with plenty restaurants and bars. Supermarket with a large variety only a 5 min walk from the hotel. It was my partners birthday while we were there and the staff must have noticed and gifted him with a bottle of fizz and truffles, lovely touch. Would recommend this hotel and hope to return next year.
Stayed 4 nights in Aug 2018
Response from Andreia Silva on 7 Jun 2019
Dear Guest, Thank you for your nice review, we shared it with our team and everybody is very happy with your comments and with the fact that we were able to give you “great memories”. It was a pleasure to have you as our guest and we will be delighted if you return. Kindest regards Hotel Manager

10/10 Excellent

Paul, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refurbished to a high standard
After booking this we found that it was undergoing refurbishment. That had ended by the time we arrived. The room was very good, spacious and modern. There is a small bar by the reception which we used to get drinks during the day by the pool - which was never crowded, - but in the evening we walked into Alvor center, which only took a couple of minutes. The breakfast had a lot of choices. There is a sign saying that there is a bar by the pool, but that isn't there yet, though there is clearly space where it could be placed. The hotel isn't large, four floors with about twenty rooms on each. The staff were very helpful.
Stayed 14 nights in Aug 2018
Response from Andreia Silva on 7 Jun 2019
Dear Mr. Paul, Thank you for your nice review, we shared it with our team and everybody is very happy with your comments and with the fact that we were able to give you “great memories”. It was a pleasure to have you as our guest and we will be delighted if you return. Kindest regards Hotel Manager

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2018
Response from Andreia Silva on 7 Jun 2019
Dear Guest, Thank you for taking the time to share with us your reviews. At Água Hotels Alvor Jardim, we take our guests’ feedback seriously as this is the only way we can truly measure and continuously improve the service we provide to our guests. It is indeed disappointing that your stay with us has not been outstanding. We apologize for the dissatisfaction you have experienced. Thank you once again for staying with us and providing us with your valuable feedback. We aim to improve and we look forward to serving you better in the future. Kindest regards, Hotel Manager

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely new hotel in great location
This is a beautiful new hotel with lovely staff. The location is great,right in alvor centre, The pool is really nice and the breakfast is great. It is walking distance from alvor beach and the fabulous boardwalk. I would be happy to recommend it to both couples and families and I hope to stay again!
Stayed 4 nights in Aug 2018
Response from Andreia Silva on 7 Jun 2019
Dear Ann, Thank you for your nice review, we shared it with our team and everybody is very happy with your comments and with the fact that we were able to give you “great memories”. It was a pleasure to have you as our guest and we will be delighted if you return. Kindest regards Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Close to local amenities and nice and quiet
Very clean newly built room. No kettle but everything very modern and well serviced. Pool was very warm and relaxing. Only problem was that they were still building on the hotel everyday as it's not completed yet so lots of noise. Breakfast was not good. Very basic and synthetic juice. Not what we would expect for a 4 star hotel so we're very disappointed. weren't able to enjoy the 4 star hotel as it should be as there was also no restaurant. The bar is not a real bar just a tiny section from the front desk. Other than that we had a very pleasant stay in this rather quiet area of town.
Stayed 5 nights in Jul 2018
Response from Andreia Silva on 7 Jun 2019
Dear Guest We appreciate your comments regarding your stay at Água Hotels Alvor Jardim. It is always a pleasure to receive your feedback. Looking forward to welcome you in Água Hotels Alvor Jardim, again, in a near future. Kindest Regards, Hotel Manager

8/10 Good

Matti Kaleva

Liked: Cleanliness, staff & service, property conditions & facilities
Aamiainen hyvä ja monipuolinen
Stayed 2 nights in Mar 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fint hotel med gode værelser og en dejlig morgenmads-buffet. Eneste minus var en del støj fra vejen.
Stayed 5 nights in Nov 2023

10/10 Excellent

Thomas

Stayed 1 night in Nov 2023

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near MotoGP racetrack, even the traffic there was terrible.
Stayed 3 nights in Mar 2023
Response from Sílvia Avelino on 29 Mar 2023
Dear KristaWe are very sorry to hear of your disappointing stay with us and sincerely apologize for not having met your expectations.The MotoGP racetrack is about 25 km from this hotel, and it is an event that attracts a lot of people, so there is an increase in traffic that is not controllable by the hotel, even so we are very sorry that it has affected your stay.Thank you once again for staying with us and providing us with your valuable feedback.The managementSílvia Avelino

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2023
Response from Sílvia Avelino on 29 Mar 2023
Dear AllanWe are pleased to hear that you have enjoyed your stay with us. Your positive score about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Algarve and to the Agua Hotels Alvor Jardim, so we can have the pleasure of hosting you again to offer you “great memories”.Kind regards,Hotel Manager

10/10 Excellent

Pirjo

Stayed 11 nights in Feb 2023
Response from Sílvia Avelino on 29 Mar 2023
Dear PirjoWe are pleased to hear that you have enjoyed your stay with us. Your positive score about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Algarve and to the Agua Hotels Alvor Jardim, so we can have the pleasure of hosting you again.Kind regards,Hotel ManagerSílvia Avelino

8/10 Good

Yoann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé
Bon hotel situé a proximité du centre et avec un parking. Les chambres sont spacieuses. Le petit dejeuné est classique mais copieux.
Stayed 2 nights in Oct 2022
Response from Gestion de l'Hôtel on 12 Dec 2022
Cher invité, Nous vous remercions pour vos agréables commentaires et nous sommes très heureuses de savoir que vous avez apprécié votre séjour avec nous. Au plaisir de vous recevoir de nouveau au Alvor Jardim, CordialementSoraia Abel

10/10 Excellent

Annelin

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2022
Response from Soraia Abel - Hotel Management on 6 Sept 2022
Dear Guest,Thank you so much for such an excellent feedback. We hope to welcome you back soon.Kindest Regards,

10/10 Excellent

Sandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Hotel Management on 6 Jul 2022
Dear Guest, Thank you for leaving this fantastic feedback. We are very happy that you've enjoyed your stay with us and look forward to welcome you back. Kindest Regards, Soraia Abel

10/10 Excellent

ARTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sijainti ja sisäänkirjautuminen.Aamiainen erinomainen ja aamiaishuoneen siisteys todella hyvä.
Stayed 3 nights in Nov 2021
Response from Soraia Abel - Hotel Management on 14 Nov 2021
Dear Guest, Thank you very much for taking the time to leave your comments. Your excellent review mentioning the breakfast is greatly appreciated. We hope to welcome you back at Alvor Jardim again soon. On behalf of all our work team, a sincere thank you. Kind Regards,

8/10 Good

Lars-Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alvor
Nära centrum och restauranger, rummen fina, renoverade
Stayed 2 nights in Sep 2021
Response from Soraia Abel on 2 Oct 2021
Dear Guest, Thank you very much for taking the time to leave your feedback. We are pleased to know that our rooms and our location helped you to have a nice stay with us. We look forward to welcome you back at Água Hotels Alvor Jardim. Kind Regards, Hotel Management

8/10 Good

Ana

Liked: Staff & service, property conditions & facilities, room comfort
Bon hôtel bin situé
J'ai eu une chambre au dernier étage qui avait vue sur la piscine et la mer, c'était donc calme, j'ai pu dormir avec la fenêtre ouverte. Chambre spacieuse, propre. Le point négatif, le petit déjeuner qui est une catastrophe. Malgré le nombre de commentaires négatifs à ce sujet, cela ne change pas. Dommage... Bien situé, pas loin du village par contre pour aller au bord de la mer, vaut mieux avoir une voiture. Affiché comme un 4 étoiles mais cela ne l'est pas. Un bon 3 étoiles je dirai.
Stayed 2 nights in May 2021
Response from Soraia Abel on 26 May 2021
Nous vous remercions d'avoir choisi Alvor Jardim pour votre séjour et d'avoir pris le temps de partager votre avis. Un grand merci pour cette sympathique revue. Nous sommes sincèrement très heureux d'apprendre que vous avez apprécié votre séjour. Nous regrettons que notre petit-déjeuner était pas à votre goût, mais je peux vous assurer que de nombreuses améliorations ont été mises en œuvre. C'est pourquoi la critique constructive est importante, afin que nous puissions comprendre exactement ce que nous devons améliorer. Nous espérons avoir l’opportunité de vous accueillir à nouveau au Alvor Jardim. Cordialement Soraia Abel Directeur d'Hôtel

8/10 Good

Sabine, Berlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr geschmackvoll gestaltete Zimmer mit großen Bädern und Balkonen. Sehr gepflegt. Leider an einer recht befahrenen Straße gelegen.
Stayed 8 nights in Mar 2020
Response from Assistant Manager on 30 Apr 2020
Dear Guest, Thank you for your feedback. We appreciate you had to time to share it with us and we hope to see you a next time. Maybe for the next time you can ask for a room facing the other side and we will do our best to accomodate you according to your preferences. Kind Regards, Soraia Abel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem localizado, o pessoal 5 estrelas, muito asseado e muito confortavel.
Stayed 1 night in Dec 2019
Response from Andreia Silva on 30 Dec 2019
Caro hóspede, Gostaria de pessoalmente e em nome do staff do Água Hotels Alvor Jardim lhe agradecer a sua avaliação e os seus comentários. É muito importante para nós saber que a sua estadia connosco foi agradável e que lhe proporcionamos uma agradável estadia. Foi para nós um prazer contar com a sua presença. Esperamos no futuro voltar a recebê-la no nosso hotel. Melhores Cumprimentos,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super freundliches Personal! Das Zimmer war sehr sauber und geräumig. Die Betten sind total gemütlich und super tolle Lage.
Stayed 2 nights in Dec 2019
Response from Hotel Manager on 7 Dec 2019
Dear Guest, Thank you for your review. It will be a pleasure for us to welcome you again . Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2019
Response from Andreia Silva on 3 Sept 2019
Dear Guest We appreciate your comments regarding your stay at Água Hotels Alvor Jardim. It is always a pleasure to receive your feedback. Looking forward to welcome you in Água Hotels Alvor Jardim, again, in a near future. Kindest Regards,