Porta San Francesco

Comfortable and good location.

Check in was super hard. We didn’t get the self check in link and the host didn’t respond to messages on Expedia

Bedroom was clean and tidy but the outside balconies and railings looked unsafe so we didn’t venture out onto them. The bathroom was nice but the extractor fan didn’t work which turned it into a sauna. One of the basins didn’t hold water which was a slight inconvenience when shaving, etc. The shower didn’t have a slider rail and was fixed around waist height and had to be held to wash your body unless you wanted to use the drencher head. There was also no shelf inside the shower area to put toiletries on meaning constant bending down. A shower grab rail would also have been advantageous. The toilet seat was also wonky but manageable. For a 5 star hotel complimentary daily water bottles were not provided unless you wanted to pay for it from the mini bar. Breakfast was a rudimentary continental type. Scrambled egg (with shell) was provided but if you wanted cooked eggs or omelettes there was a €7 - €15 charge. Swimming pool and sauna facilities were nice. Bar area was clean and tidy. Generally all the staff in the hotel were polite and helpful especially the receptionists.