Title: Schweizerhof Pontresina Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1466636&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Schweizerhof Pontresina Mountain tranquility meets Italian cuisine at this alpine retreat where guests enjoy rejuvenating sauna sessions and garden views from the restaurant ## Photo gallery for Schweizerhof Pontresina ![Garden - Schweizerhof Pontresina (Pontresina)](https://images.trvl-media.com/lodging/2000000/1470000/1466700/1466636/da819d42.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Schweizerhof Pontresina (Pontresina)](https://images.trvl-media.com/lodging/2000000/1470000/1466700/1466636/dbb8d94c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Schweizerhof Pontresina (Pontresina)](https://images.trvl-media.com/lodging/2000000/1470000/1466700/1466636/031d0064.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Schweizerhof Pontresina (Pontresina)](https://images.trvl-media.com/lodging/2000000/1470000/1466700/1466636/e7ee27f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Double Room | Premium bedding, pillow-top beds, minibar, in-room safe - Schweizerhof Pontresina (Pontresina)](https://images.trvl-media.com/lodging/2000000/1470000/1466700/1466636/6154d8ee.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Schweizerhof Pontresina offers a peaceful mountain escape with an Italian breakfast buffet, a sauna for unwinding, and meals at Au Premier with garden views. On-site shopping adds convenience. Free WiFi and express check-in/out services ensure a hassle-free stay. ## Reviews 8.8 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1466636&PinnedHotelID=1466636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1466636&PinnedHotelID=1466636&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1466636&PinnedHotelID=1466636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1466636&PinnedHotelID=1466636&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1466636&PinnedHotelID=1466636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1466636&PinnedHotelID=1466636&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1466636&PinnedHotelID=1466636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1466636&PinnedHotelID=1466636&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 8 of 8 rooms ### View all photos for Junior Suite (Deluxe) ![Junior Suite (Deluxe) | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1470000/1466700/1466636/23709f5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Deluxe) 8.0 Very good 1 review ### Highlights Garden Individually furnished Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Separate bedroom - 322 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 2 Single Beds ### View all photos for Comfort Double Room (Queen) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1470000/1466700/1466636/6f11f2fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room (Queen) 9.4 Exceptional 8 reviews ### Highlights Garden Individually furnished Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Premium bedding - 236 sq ft - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Junior Suite (Comfort) ![Junior Suite (Comfort) | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1470000/1466700/1466636/b6159a26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Comfort) 10.0 Exceptional 1 review ### Highlights Garden Individually furnished Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Separate bedroom - 323 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Double Bed ### View all photos for Luxury Double Room (Queen) ![Luxury Double Room (Queen) | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1470000/1466700/1466636/5e5d7f49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room (Queen) 9.2 Wonderful 5 reviews ### Highlights Garden Individually furnished Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Premium bedding - 236 sq ft - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1470000/1466700/1466636/dc8fd33d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 2 reviews ### Highlights Garden Individually furnished Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Premium bedding - 269 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Comfort Double or Twin Room ![Comfort Double or Twin Room | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1470000/1466700/1466636/05bfb713.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double or Twin Room 9.6 Exceptional 12 reviews ### Highlights Garden Individually furnished Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Premium bedding - 237 sq ft - City view - Sleeps 3 - 1 Double Bed ### View all photos for Luxury Double Room ![Luxury Double Room | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1470000/1466700/1466636/6154d8ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room 9.4 Exceptional 6 reviews ### Highlights Garden Individually furnished Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Premium bedding - 301 sq ft - City view - Sleeps 3 - 1 Single Bed ### View all photos for Junior Suite (Luxus) ![Junior Suite (Luxus) | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1470000/1466700/1466636/deae8e66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Luxus) 9.0 Wonderful 2 reviews ### Highlights Garden Individually furnished Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding 2 bedrooms - 344 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPontresina-Hotels-Schweizerhof-Pontresina.h1466636.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPontresina-Hotels-Schweizerhof-Pontresina.h1466636.Hotel-Information) ## About the area Located in Pontresina, Schweizerhof Pontresina is in a rural area and near a train station. Alp Languard and Bellavita Pool and Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake St. Moritz and Ela Nature Park. Rhaetian Railway and Ovaverva Pool and Spa are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledging. [Visit our Pontresina travel guide](https://www.expedia.co.uk/Pontresina.dx4294) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.49058%2C9.90502&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KGH6bL3fe01grS9p4UVHZ5tvzpY=) Via Maistra 175, Pontresina, GR, 7504 ### What's nearby - Alp Languard \- 1 min walk \- 0.0 miles - Alpin Museum \- 2 min walk \- 0.1 miles - Bellavita Pool and Spa \- 2 min walk \- 0.1 miles - Val Roseg \- 8 min walk \- 0.5 miles - Lake St. Moritz \- 8 min drive \- 5.7 miles ### Getting around - Pontresina Station - 10 min walk ### Restaurants - ‪Caffè Spettacolo - ‬8 min drive - ‪Kulm Country Club Bar - ‬10 min drive - Panoramarestaurant Muottas Muragl - ‪Bar Finale - ‬7 min drive - ‪Restorant Uondas - ‬7 min drive ## About this property ### Schweizerhof Pontresina Hotel near Lake St. Moritz Take advantage of a free breakfast buffet, a terrace and shopping on-site at Schweizerhof Pontresina. For some rest and relaxation, visit the sauna. The on-site Italian cuisine restaurant, Au Premier, offers breakfast, dinner and garden views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free train station pick-up, self-parking (surcharge) and express check-out - Express check-in, a front desk safe and free newspapers - Luggage storage, smoke-free property and helicopter/aeroplane tours - Guest reviews say great things about the helpful staff Room features All 68 individually furnished rooms include thoughtful touches such as premium bedding, in addition to amenities such as free WiFi and safes. Other conveniences in all rooms include: - Hypo-allergenic bedding and pillowtop mattresses - Bathrooms with baths or showers and free toiletries - 60-cm flat-screen TVs with digital channels - Private gardens, heating and daily housekeeping ## Similar properties ![Deluxe Double Room, 2 Single Beds | Premium bedding, down duvets, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/3000000/2870000/2860900/2860870/9e0b94c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bernina Pontresina Pontresina - Breakfast included - Spa - Pet-friendly - Free Wi-Fi 9.0 Wonderful 84 reviews £211 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2860870&PinnedHotelID=2860870&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/59000000/58070000/58063900/58063860/89964790.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Müller Mountain Lodge Pontresina - 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Pool - Breakfast included - Spa - Pet-friendly 9.2 Wonderful 197 reviews £229 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=5009793&PinnedHotelID=5009793&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/115000000/114840000/114839000/114838978/39886842.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Engadinerhof – A Home for Generation Pontresina - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 2 reviews £238 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=114838978&PinnedHotelID=114838978&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast buffet](https://images.trvl-media.com/lodging/6000000/5370000/5366100/5366069/c78061eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garni Chesa Mulin Pontresina - Free Wi-Fi - Restaurant - Parking available - 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Pool - Breakfast included - Pet-friendly - Kids’ pool 9.6 Exceptional 96 reviews £275 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=9782646&PinnedHotelID=9782646&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1870000/1868900/1868871/9620489b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### All In One Hotel Inn Lodge Celerina-Schlarigna - Parking included - Free Wi-Fi - Breakfast available - Bar 8.6 Excellent 260 reviews £135 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1868871&PinnedHotelID=1868871&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free train station pick-up shuttle - Ski shuttle nearby - Parking on site (CHF 15 per night) - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7 AM to 10 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Au Premier - Deco - Deco Stüvetta ### Things to do - Helicopter/aeroplane tours - Library - Piano - Sauna - Shopping - Ski passes - Ski storage ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Meeting room ### Outdoors - Garden - In the mountains - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Lift - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 60-cm flat-screen TV with digital channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Connecting rooms available - Desk - Free daily newspapers - Heating - Individual furnishings - Phone - Safe ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: 10:00 PM Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of CHF 15 per pet (varies based on length of stay) Welcoming dogs and cats only 2 total pets Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 70.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: CHF 15.00 per night - Pet fee: CHF 15 per pet (varies based on length of stay) - Rollaway bed fee: CHF 70.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars. ### Property is also known as Schweizerhof Hotel Pontresina Schweizerhof Pontresina Schweizerhof Pontresina Hotel Schweizerhof Pontresina Hotel Schweizerhof Pontresina Pontresina Schweizerhof Pontresina Hotel Pontresina ## Frequently asked questions ### Is Schweizerhof Pontresina pet-friendly? ### How much is parking at Schweizerhof Pontresina? ### What time is check-in at Schweizerhof Pontresina? ### What time is check-out at Schweizerhof Pontresina? ### Where is Schweizerhof Pontresina located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Schweizerhof Pontresina Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 238 8 - Good 185 6 - Okay 37 4 - Poor 11 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Kathleen 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved this place Wow! Nice comfy room, fabulous breakfast and they gave us free lift tickets for nearby hike lifts. Loved the town. ##### Kathleen Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Susan 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a wonderful stay at this hotel. ##### Susan Stayed 3 nights in May 2025 ### 10/10 Excellent #### Sonia 1 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was friendly and helpful and the facilities were excellent We only had a short stay but it was very pleasant. ##### Sonia Stayed 2 nights in May 2025 ### 10/10 Excellent #### Julie 22 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely, comfy hotel with mountain view We came in very late and they were very understanding and helpful, the room turned out to be a mini suite with a bard room and sitting room and bathroom, comfy bed, Mountain View, lots of cupboards and closets, good food in restaurant, free bus and train passes with two day stay. Really lovely place! ![View out our wondow](https://a.travel-assets.com/ugc/hotel-reviews/67d4d83d-6133-467e-84ee-e7c87a95b5ec-1747930918832.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julie Stayed 2 nights in May 2025 ### 10/10 Excellent #### Judith 7 Oct 2024 Liked: Staff & service, property conditions & facilities Buffet dinner and breakfast were both excellent. ##### Judith Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Richard 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel not too far from the train station. On check in we received transportation passes for the local bus & train. Wonderful breakfast and delicious dinner. Our room was large, clean and very comfortable. ##### Richard Stayed 3 nights in May 2025 ### 10/10 Excellent #### Gantcho 29 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel has good facilities in an amazing location. Staff provided us with a taxi to pick us up from the train station. I would recommend ##### Gantcho Stayed 1 night in May 2025 ### 10/10 Excellent #### Kathleen 8 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean room, nice bathroom, good breakfast ##### Kathleen Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Amanda 9 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities We loved this hotel! Spacious room, nice staff, spacious bathroom We would come back in a heart beat. ##### Amanda Stayed 1 night in Jun 2023 ### 10/10 Excellent #### David 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our room was big with a great mountain view. Buffet breakfast had plenty of options. The hotel gives you a free bus pass for the area which is very useful. The Thai DECO restaurant was excellent ##### David Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Mathew 11 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An excellent property in a great location. Staff extremely friendly and helpful ##### Mathew Stayed 1 night in Oct 2023 ### 8/10 Good #### Mohamedali 23 May 2024 We have been to this area and the hotel for several years many years ago when we used to ski ##### Mohamedali Stayed 2 nights in May 2024 ### 10/10 Excellent #### david e 21 Jul 2022 Liked: Cleanliness, staff & service Staff was professional, extremely helpful and polite. The building and room was delightful! Highly recommend the hotel to friends and family! ##### david e Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Burke 18 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities A little far from the train station to travel over the Bernina Pass but bus access works as does accessible parking at the station. Totally surpasses nearby St. Moritz. Hotel should be a four star. ##### Burke Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Joseph 12 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All top notch! ##### Joseph Stayed 1 night in May 2024 ### 10/10 Excellent #### Sheru 7 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice place good rooms and pretty decent size bathroom. Very friendly staff and good breakfast. The only negative was they did not have air conditioning. ##### Sheru Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Angela 28 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely family run hotel. Staff can’t do enough for you. ##### Angela Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Verified traveller 14 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just beautiful ##### Verified traveller Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Yoshifumi 3 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel for staying with Pets My wife and I stayed this hotel with my two dogs. Our experience in this hotel was very nice one. The room were spacious enough for us. The hotel was nice to dogs. All the staff were very nice to us and the dogs. The breakfast was also very good. ##### Yoshifumi Stayed 3 nights in Jun 2022 ### 8/10 Good #### Shirleen 27 Jul 2024 Liked: Cleanliness, staff & service Disliked: Room comfort Staff was amazing but the beds were very hard. Lots of dust under the bed. ##### Shirleen Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Hemalkumar 8 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed there for one night. Everyone was very helpful. They tried to rise beyond our expectations. We had to catch an early train and they packed us wonderful breakfast. We had dinner at the onsite Thai restaurant. The staff their was wonderful and the food and drinks were one of the best we have had so far. We would like to go there again and stay for more days. ##### Hemalkumar ### 8/10 Good #### Urs 23 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Urs Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Vinicius 1 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Terrible customer service!!!! We booked one night stay at this hotel and could not arrive due to an accident on the way. We called, explained the situation was told the hotel needs to charge the night regardless of the situation, which we understand. We are trying for days asking the hotel to send us a receipt ( that show how we paid) so the insurance can give us the refund. We are just being ignored and ignored!!! Terrible!!!! ##### Vinicius Stayed 1 night in Dec 2024 ### 8/10 Good #### Sharron 7 Sept 2022 Liked: Cleanliness, property conditions & facilities, room comfort Property and room was excellent. Property restaurant was OK but we did not get food for 30 mins and order had to be re-entered. We were charged incorrectly by server and manager said we shouldn’t have eaten food if it was wrong. We received the correct order of food. It was just charged incorrectly. Other than that small detail, it was a beautiful place! ##### Sharron Stayed 1 night in Sep 2022 ### 4/10 Poor #### David 18 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The property was very nice and clean. A couple issues: There was no hot water in the shower. We called the desk and whoever answered sounded like they just woke up and I am sure that is what happened. We asked about the hot water, we were told since we were up so early no one else was using the water and to let it run for five minutes, it never got hot. One checkout it was like the lady never checked anyone out before, we were under a time constraint and there was no sense of urgency. We asking for help getting to the train station for the Glacier Express train, they never heard of it and directed us to the wrong train station, they told us to take the bus and told us the stop was next door, we waiting there and the bus just drove on by. We actually had to go down the street to another hotel and get proper help. If not for the two ladies at the desk, the stay would have been great. They almost made us miss our train!! No sense of urgency at all! ##### David Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Hotel Bären - The Bear Inn](https://www.expedia.co.uk/Wilderswil-Hotels-Hotel-Baren-The-Bear-Inn.h972122.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [BEAUSiTE Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Parkhotel-Beau-Site.h6416247.Hotel-Information) > > [Alpen Resort & Spa Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Le Petit CHARME-INN](https://www.expedia.co.uk/Zermatt-Hotels-Le-Petit-CHARME-INN.h1595251.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Hotel Central Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Central-Luzern.h4813.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.co.uk/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Radisson Blu Hotel Reussen, Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-Radisson-Blu-Hotel-Reussen.h31357081.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Wellness Hotel Alpenhof](https://www.expedia.co.uk/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information) ---