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Indoor spa bath
Indoor pool, pool loungers
Indoor pool, pool loungers
Premium bedding, down duvet, minibar, in-room safe

Guest reviews

4.7 out of 5 Exceptional
68 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Pet Friendly
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationMuottas Muragl3 min drive
AirportSt. Moritz (SMV-Samedan)9 min drive
Popular LocationStaz Lake11 min drive
Popular LocationSt. Moritz Leaning Tower13 min drive

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  • Superior Single Room

    5/5 guest room rating

    Room amenities

    • 236 sq ft
    • Mountain view
    • Sleeps 1
    • 1 Single Bed
    More detailsSuperior Single Room
  • Standard Double Room (Premium)

    5/5 guest room rating

    Room amenities

    • 322 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room (Premium)
  • Superior Double Room

    5/5 guest room rating

    Room amenities

    • 366 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Double Room
  • Junior Suite (Grand Classic)

    5/5 guest room rating

    Room amenities

    • 462 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite (Grand Classic)
  • Junior Suite (Grand Premium)

    Room amenities

    • 484 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite (Grand Premium)
  • Deluxe Double Room (Premium)

    Room amenities

    • 409 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Double Bed
    More detailsDeluxe Double Room (Premium)
  • Deluxe Single Room

    Room amenities

    • 312 sq ft
    • Mountain view
    • Sleeps 1
    • 1 Queen Bed
    More detailsDeluxe Single Room
  • Standard Double Room (Classic)

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Double Room (Classic)
  • Deluxe Double Room (Classic)

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double Room (Classic)
  • Junior Suite (Grand Deluxe)

    Room amenities

    • 538 sq ft
    • Mountain view
    • Sleeps 3
    More detailsJunior Suite (Grand Deluxe)

About this area

Pontresina

Located in Pontresina, Grand Hotel Kronenhof is connected to the convention centre. Alp Languard and Muottas Muragl are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake St. Moritz and Rhaetian Railway. Travelling with kids? Consider Bellavita Pool and Spa and Mineralbad Baths and Spa. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and sledging.
Visit our Pontresina travel guide
View in a map
Popular Location

What's nearby

  • Muottas Muragl - 3 min drive
  • Lake St. Moritz - 7 min drive
  • Segantini Museum - 9 min drive
  • Staz Lake - 11 min drive
  • St. Moritz Leaning Tower - 13 min drive

Getting around

  • Pontresina Station - 11 min walk
  • AirportLugano (LUG-Agno) - 150 min drive

Restaurants

  • Grand Restaurant — 1 min walk
  • Restaurant Kronenstübli — 1 min walk
  • Nostra Pizzeria - 8 min walk
  • Sportpavillion - 9 min walk
  • Grond Cafe Pontresina - 9 min walk

About this property

Grand Hotel Kronenhof

Luxury hotel connected to the convention centre in Pontresina with 3 restaurants
3 restaurants, a full-service spa and an indoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free ski shuttle are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. All 112 individually decorated rooms feature free WiFi and DVD players. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Grand Hotel Kronenhof offers 112 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kronenhof Spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: CHF 31 per night
  • Electric car charging station
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 3 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 9 holes of golf
  • Arcade/games room
  • Art gallery
  • Bike rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Designer shops
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Private picnics
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Free children's club
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare/activities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf privileges (optional)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian

Business services

  • 9 meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • Romance packages available

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and 11:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
This property enforces a strict dress code in the restaurant.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 45 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CHF 160.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: CHF 800 per vehicle (one way)
  • Valet parking fee: CHF 31 per night (in/out privileges)
  • Pet fee: CHF 45 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 160.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Grand Hotel Kronenhof
Grand Hotel Kronenhof Pontresina
Grand Kronenhof
Grand Kronenhof Pontresina
Hotel Kronenhof
Kronenhof
Kronenhof Hotel
Grand Hotel Pontresina
Grand Hotel Kronenhof Hotel
Grand Hotel Kronenhof Pontresina
Grand Hotel Kronenhof Hotel Pontresina

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel Kronenhof and receive a full refund?
Yes, Grand Hotel Kronenhof offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Kronenhof cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hotel Kronenhof have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Grand Hotel Kronenhof pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 45 per pet, per night.
How much is parking at Grand Hotel Kronenhof?
Valet parking is available for CHF 31 per night.
What time is check-in at Grand Hotel Kronenhof?
Check-in is from 3:00 PM to 11:30 AM. Late check-in is available during limited hours.
What time is check-out at Grand Hotel Kronenhof?
Checkout is at noon.
Does Grand Hotel Kronenhof provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CHF 800 per vehicle, one way, applies.
Where is Grand Hotel Kronenhof located?
This family-friendly Pontresina hotel is located near the airport, within a 10-minute walk of Bellavita Pool and Spa, Engadin and Alp Languard. Staz Lake and Muottas Muragl are also within 2 miles (3 km). Pontresina Station is 11 minutes by foot.
4.7
Exceptional
68 reviews
5 - Excellent
59
4 - Good
4
3 - Okay
3
2 - Poor
1
1 - Terrible
1

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Stayed 4 nights in Aug 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Staff & service
Do not visit this property if you are not white/ Caucasian. The bar staff and the restaurant staff are not used to attending guests (of color) who can afford 700 dollar night stay in this property. We felt awful when most of the wait staff picked up ‘not so friendly’ tone when greeting us. The tone continued during the order taking process also. This experience bothered us a lot especially since this was supposed to be a getaway from our day to day work drama/ tension but instead we are carrying back this burden of having faced racism in Switzerland for the first time now. We are both well educated professional individuals and we treated all staff with respect like we always do. We were not expecting this at all. Just terrible!!! Thank god for google. Apparently Oprah had mentioned something about the Swiss racism she faced when she wanted to purchase a bag at an expensive store and the staff refused to show it to her not realizing it was Oprah they were being racist to. Go figure!! Wake up people!! Please look into other hotels and make sure you check the reviews if you are someone of color planning a stay in this property.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. My husband and I enjoyed the hotel facilities very much. I definitively will recommend it to my friends.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff great food very clean I highly recommend this hotel. On e of my best stays.
Stayed 4 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel in reasonable price during December
great hotel with Grand dinner package too, love to stay in wellness pool for fun , all facilities are up to higher standard, excellent breakfast, will return v soon.
Stayed 2 nights in Dec 2019

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