Title: Hotel Novo Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=5143&destination=Ponferrada%2C+Castile+and+Le%C3%B3n%2C+Spain&selected=72290188&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Novo The garden offers a peaceful retreat from everyday life, while practical amenities like express check-in and luggage storage make arrivals stress-free. ## Photo gallery for Hotel Novo ![Exterior - Hotel Novo (Ponferrada)](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/cc73dce3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Basic Triple Room | Desk, free WiFi, bed sheets - Hotel Novo (Ponferrada)](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/b85df3de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Towels - Hotel Novo (Ponferrada)](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/7ee36ac0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Double Room | Desk, free WiFi, bed sheets - Hotel Novo (Ponferrada)](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/70a9d12e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Hotel Novo (Ponferrada)](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/8e49d84d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Novo offers a quiet setting for travelers to unwind in the peaceful garden. Enjoy express check-in, luggage storage, and helpful concierge services. Guests value the free self-parking and WiFi access in all rooms. ## Reviews 6.2 ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning ## Room options ### Check availability for these dates Tonight [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Classic Single Room ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/f1bb1275.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Basic Double Room ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/7eef441f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room - 1 bedroom - Sleeps 2 - 1 Queen Bed OR 1 Double Bed ### View all photos for Basic Triple Room ![Basic Triple Room | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/b85df3de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Double Bed ### View all photos for Basic Quadruple Room ![Basic Quadruple Room | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/282d7b02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Quadruple Room - Sleeps 4 - 2 Large Single Beds and 1 Double Bed ### View all photos for Basic Double Room ![Basic Double Room | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/70a9d12e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room - Sleeps 2 - 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPonferrada-Hotels-Hotel-Novo.h72290188.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPonferrada-Hotels-Hotel-Novo.h72290188.Hotel-Information) ## About the area Ponferrada is home to Hotel Novo. Castillo de los Templarios and Monastery of Saint Mary of Carracedo are local landmarks, and some of the area's attractions include Castro Bergidum and Alameda Garden. [Visit our Ponferrada travel guide](https://www.expedia.co.uk/Ponferrada.dx5143) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.56910%2C-6.60106&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N1weTJZCFQal-olq0HsKs8FME6Q=) N-VI 386, Ponferrada, León, 24490 ### What's nearby - Museo de la Energía 3 min drive \- 1.6 miles - Castillo de los Templarios 6 min drive \- 2.5 miles - Plaza del Ayuntamiento 6 min drive \- 3.6 miles - Museo de la Radio 7 min drive \- 4.3 miles - Las Medulas 30 min drive \- 20.3 miles ### Getting around - Ponferrada Station 10 min drive ### Restaurants - La Casita de Mati (Miravalles) 3 min drive - Ginos 5 min drive - Terraza C.C. El Rosal 3 min drive - La 2ª Estación 5 min drive - Pizzería La Competencia 4 min drive ## About this property ### Hotel Novo Property highlights Hotel Novo provides a garden and more. Guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Express check-in, a vending machine and smoke-free property - Luggage storage, concierge services and a lift Room features All 50 rooms include comforts such as air conditioning, as well as amenities such as free WiFi. Other amenities include: - Bathrooms with baths or showers - 28-inch LCD TVs with digital channels - Heating and desks ## Similar properties ![Snack bar](https://images.trvl-media.com/lodging/1000000/850000/849700/849640/2c1e8530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ponferrada Plaza Ponferrada - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 71 reviews £50 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=849640&PinnedHotelID=849640&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/15300/15217/98862978.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Temple Ponferrada Ponferrada - Free Wi-Fi - Restaurant - Air-conditioning - Gym 7.6 Good 224 reviews £53 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=15217&PinnedHotelID=15217&HadPinnedHotel=true®ionId=-1&adults=2) ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4860000/4850400/4850312/17a073c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Castillo Ponferrada - 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Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.4 Exceptional 81 reviews £69 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=3926897&PinnedHotelID=3926897&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=72290188,849640,15217,4850312,3848366) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Conveniences - Limited-hour front desk - Luggage storage - Vending machine ### Guest services - Concierge services ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Private bathroom - Towels provided ### Entertainment - 28-inch LCD TV with digital channels ### More - Air conditioning - Desk - Heating ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Express check-in available ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 5:30 PM - midnight Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Hotel Novo Hotel Hotel Novo Ponferrada Hotel Novo Hotel Ponferrada ## Frequently asked questions ### Is Hotel Novo pet-friendly? ### How much is parking at Hotel Novo? ### What time is check-in at Hotel Novo? ### What time is check-out at Hotel Novo? ### Where is Hotel Novo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Novo Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 4.6 Amenities ### 6.4 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 2 8 - Good 3 6 - Okay 2 4 - Poor 2 2 - Terrible 2 ## Reviews Verified ### 2/10 Terrible #### Pablo 23 Sept 2024 Disliked: Staff & service, amenities, property conditions & facilities The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator. ##### Pablo Stayed 3 nights in Sep 2024 Verified ### 2/10 Terrible #### Joaquin 8 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Presunta estafa ( pague tres veces la habitación) Realizo una reserva en Hotels.com que por problemas informáticos aparece dos veces;y al llegar al Hotel me dicen que no tienen el cobro y me piden la tarjeta de crédito. Reclamo a hotels.com por la doble y me dicen que el Hotel no contesta, también reclamo el pago al Hotel y dicen hacer un reingreso que nunca llegó ....Así que hoy procedí a la reclamacíón por via oficial y a la finalización con Hotels.com que es Expedia y con la cual tenía relación por más de 10 años....pasando a la competencia directa. ##### Joaquin Stayed 1 night in Jun 2025 Verified ### 6/10 Okay #### Conchi 16 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities El espacio de habitación,las camas,y limpieza,no me gustó, qué a las6;30,empezarán a montar el desayuno y arrastrarán las sillas oía mucho los ruidos ##### Conchi Stayed 2 nights in Aug 2022 Verified ### 8/10 Good #### Fanny 4 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy limpio y muy buen servicio, lo unico malo es que cada puerta que se cierra en el pasillo, arriba o abajo se escucha como si fuera en tu habitacion, por lo cual no se duerme bien. ##### Fanny Stayed 1 night in Jul 2022 Verified ### 8/10 Good #### Karina 2 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in the Camino De Santiago The hotel in on the outskirts of the city, but right next to El Camino De Santiago. There is nothing open around the hotel after 7:00PM. My suggestion is to get something to eat for dinner before you get back to hotel. Junior was very helpful and cordial. I will definitely come back to this property ##### Karina Stayed 2 nights in May 2022 Verified ### 4/10 Poor #### Jose Antonio 28 Jul 2025 Disliked: Staff & service, property conditions & facilities, room comfort ##### Jose Antonio Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Ronald 16 Jun 2024 ##### Ronald Stayed 2 nights in Jun 2024 Verified ### 4/10 Poor #### Verified traveller 31 Mar 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Es un hostal de carretera no un hotel de 3 estrell ##### Verified traveller Stayed 1 night in Mar 2024 Verified ### 6/10 Okay #### Manuel 16 Aug 2022 Disliked: Amenities ##### Manuel Stayed 2 nights in Aug 2022 Verified ### 8/10 Good #### Alicia 15 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alicia Stayed 1 night in Aug 2022 Verified ### 10/10 Excellent #### Javier 6 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Javier Stayed 1 night in Dec 2021 ---