Title: The Promenade Pondicherry Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Promenade Pondicherry Beach location and outdoor pool ![2 restaurants, breakfast, lunch, dinner served; barbecue ](https://images.trvl-media.com/lodging/2000000/1500000/1495200/1495109/cc0337ac.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; barbecue ](https://images.trvl-media.com/lodging/2000000/1500000/1495200/1495109/a82194ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1500000/1495200/1495109/95c66330.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 6:00 PM, pool loungers](https://images.trvl-media.com/lodging/2000000/1500000/1495200/1495109/3f9dc952.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1500000/1495200/1495109/c16b7ead.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Promenade Pondicherry in White Town offers a peaceful escape with Swedish massages and facials at Serena Spa. Enjoy barbecue and light fare at two restaurants. The upscale hotel features free in-room WiFi, designer shopping, and a pool with sun loungers. 7.6 Good ## Popular amenities - - Bar - Pool - Spa - Breakfast available - Laundry £83 includes taxes & fees 10 Oct - 11 Oct ## Room options ### Check availability for these dates Tonight [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1495109&PinnedHotelID=1495109&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1495109&PinnedHotelID=1495109&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1495109&PinnedHotelID=1495109&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1495109&PinnedHotelID=1495109&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1495109&PinnedHotelID=1495109&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1495109&PinnedHotelID=1495109&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1495109&PinnedHotelID=1495109&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1495109&PinnedHotelID=1495109&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1500000/1495200/1495109/63ada19a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds ### Highlights Air conditioning LCD TV Premium bedding Pillow-top bed Private bathroom Bathrobes Hairdryer Coffee/tea maker - 258 sq ft - Sleeps 3 - 2 Single Beds ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1500000/1495200/1495109/63ada19a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Multiple Beds ### Highlights Air conditioning LCD TV Premium bedding Pillow-top bed Private bathroom Bathrobes Hairdryer Coffee/tea maker - 258 sq ft - Sleeps 3 - 1 King Bed and 1 Double Bed ![Standard Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1500000/1495200/1495109/10c8c546.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Premium bedding Pillow-top bed Private bathroom Bathrobes Hairdryer Coffee/tea maker - 269 sq ft - Sleeps 3 - 1 Double Bed ![Suite, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1500000/1495200/1495109/c16b7ead.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed ### Highlights Separate sitting area Air conditioning LCD TV Premium bedding Pillow-top bed Private bathroom Bathrobes Hairdryer - 452 sq ft - Sleeps 3 - 1 Double Bed ![Superior Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1500000/1495200/1495109/6622ec9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed ### Highlights Air conditioning LCD TV Premium bedding Pillow-top bed Private bathroom Bathrobes Hairdryer Coffee/tea maker - 248 sq ft - Sleeps 3 - 1 Double Bed ![Shower, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/2000000/1500000/1495200/1495109/280b7f45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds ### Highlights Air conditioning LCD TV Premium bedding Pillow-top bed Private bathroom Bathrobes Hairdryer Coffee/tea maker - 248 sq ft - Sleeps 3 - 2 Single Beds ![Shower, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/2000000/1500000/1495200/1495109/280b7f45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Double Bed, Sea View ### Highlights Air conditioning LCD TV Premium bedding Pillow-top bed Private bathroom Bathrobes Hairdryer Coffee/tea maker - 280 sq ft - Sea view - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPondicherry-Hotels-The-Promenade.h1495109.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPondicherry-Hotels-The-Promenade.h1495109.Hotel-Information) ## About the area Located in White Town, a neighbourhood in Puducherry, The Promenade Pondicherry is near a train station. Rock Beach View Point and Bharathi Park reflect the area's natural beauty and area attractions include Botanical Gardens and Pogo Land. [Visit our Puducherry travel guide](https://www.expedia.co.uk/Puducherry.dx6138628) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C11.93329%2C79.83566&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CFSVmZL4nA8eiLTVYwx_ol-aKmk=) 23 Goubert Avenue Pondicherry - 605 001, Puducherry, Pondicherry, 605001 ### What's nearby - Pondicherry Lighthouse - 1 min walk - 0.0 miles - Pondicherry Promenade Beach - 2 min walk - 0.1 miles - Arulmigu Manakula Vinayagar Temple - 5 min walk - 0.3 miles - Sri Aurobindo Ashram - 5 min walk - 0.3 miles - Sacred Heart of Jesus - 16 min walk - 0.9 miles ### Getting around - Pondicherry-Puducherry Station - 19 min walk - Pondicherry (PNY) - 19 min drive ### Restaurants - ‪1 Rue Suffren - ‬4 min walk - ‪Bay Of Buddha - ‬1 min walk - ‪Baker Street - Rock Beach - ‬5 min walk - ‪Le cafe - ‬1 min drive - ‪Adyar Ananda Bhavan - ‬5 min walk ## About this property ### The Promenade Pondicherry Upscale hotel located in White Town You can look forward to a poolside bar, a terrace and designer shops on-site at The Promenade Pondicherry. Indulge in a deep-tissue massage, a facial and a body scrub at Serena Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and barbecue. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. You'll also find perks such as: - Swimming pool, along with sunloungers - Limo/town car service, continental breakfast (surcharge) and an outdoor pool - Express check-out, smoke-free property and multilingual staff - Barbecues, a porter/bellboy and a lift Room features All guest rooms at The Promenade Pondicherry feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Pillowtop mattresses and rollaway/extra beds (surcharge) - Bathrooms with showers and free toiletries - 32-inch LCD TVs with premium channels - Electric kettles, daily housekeeping and electrical adapters/chargers ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/6000000/5210000/5209200/5209192/3d1508cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Accord Puducherry Puducherry - Pool - Hot tub - Breakfast included - Spa 8.4 Very good 220 reviews £58 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=5209192&PinnedHotelID=5209192&HadPinnedHotel=true®ionId=-1&adults=2) ![Library](https://images.trvl-media.com/lodging/46000000/45780000/45779500/45779411/50f5567d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Residency Towers Puducherry Puducherry - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 54 reviews £100 includes taxes & fees 14 Oct - 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Cgh Earth Puducherry - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 74 reviews £180 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=6488214&PinnedHotelID=6488214&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/94000000/93470000/93466700/93466638/1a3369ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Grrande Malar - The Boutique Hotel Pondicherry Puducherry - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=93466638&PinnedHotelID=93466638&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/11000000/10380000/10379200/10379128/94f4a511.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shenbaga Hotel and Convention Centre Puducherry - Pool - Spa - Parking included - Free WiFi 7.8 Good 72 reviews £32 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=10379128&PinnedHotelID=10379128&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge - Train station pick-up shuttle (surcharge) - Limo/town car service ### Food and drink - Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: INR 806 for adults and INR 500 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - BAY OF BUDDHA - Blueline ### Things to do - Designer stores - Full-service spa - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Deep-tissue massages - Facials - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 8 steps to reach entrance - Front entrance ramp - Lift (456 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk (122 centimetre high) - Wheelchair-accessible spa - Wheelchairs on site ### More - 1 building - 2 floors - Beaux Arts architecture - Smoke-free property ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk chair - Electrical adapters - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for INR 2000 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Eve (24 December) Gala Dinner per adult: INR 5750 - Christmas Eve (24 December) Gala Dinner per child: INR 2750 (from 6 to 12 years old) - New Year's Eve (31 December) Gala Dinner per adult: INR 6000 - New Year's Eve (31 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately INR 806 for adults and from INR 500 for children - Airport shuttle fee: INR 5000 per room (one way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: INR 2000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Promenade Hotel Pondicherry Promenade Pondicherry The Promenade Hotel Pondicherry The Promenade The Promenade Pondicherry Hotel The Promenade Pondicherry Puducherry The Promenade Pondicherry Hotel Puducherry ## Frequently asked questions ### Does The Promenade Pondicherry have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 6:00 PM. ### How much does it cost to stay at The Promenade Pondicherry? > As of 8 Oct 2025, prices found for a 1-night stay for 2 adults at The Promenade Pondicherry on 10 Oct 2025 start from £82.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Pondicherry-Hotels-The-Promenade.h1495109.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Promenade Pondicherry pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Promenade Pondicherry? > The Promenade Pondicherry doesn't offer parking. ### What time is check-in at The Promenade Pondicherry? > Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at The Promenade Pondicherry? > Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Does The Promenade Pondicherry provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of INR 5000 per room applies. ### Where is The Promenade Pondicherry located? > Located in White Town, this beach hotel is steps away from Pondicherry Museum, Rock Beach View Point and Bharathi Park. Pondicherry Lighthouse and Government Place are just steps away. Pondicherry-Puducherry Station is 19 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Promenade Pondicherry Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 45 8 - Good 47 6 - Okay 30 4 - Poor 17 2 - Terrible 7 ### 7.6/10 Cleanliness ### 8.4/10 Staff & service ### 7.8/10 Amenities ### 7.0/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 8/10 Good #### Trine Kristin 22 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was close to the beach and had a nice outdoor area. ![](https://a.travel-assets.com/ugc/hotel-reviews/7810920a-9e79-4c5d-9c57-6895d05e7246-1753185306688.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/73e59191-c9f2-4e1c-b813-dfe28d2c445c-1753185306987.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2b4d9fd8-7b59-4552-9c82-d2169d34ab4c-1753185306651.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Trine Kristin Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Valerie 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A pearl of a hotel in delightful Puducherry. Would gladly come here again! ##### Valerie Stayed 3 nights in Apr 2025 ### 8/10 Good #### Alison 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is in a great location overlooking the beach. The promenade is a nice walk. The rooms are clean and the restaurants are good. The location is a very easy walk to the attractions and sights of Pondicherry and shopping. ##### Alison Stayed 2 nights in Mar 2025 ### 8/10 Good #### nadarajah 19 Feb 2025 Liked: Cleanliness, staff & service, room comfort #### Excellent location on the promenade On the promenade lovely location friendly staff could do with some updating Extractor fan was very noisy ##### nadarajah Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Shikha 12 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Location was great, everything was walking distance. Loved the stay ##### Shikha Stayed 3 nights in May 2023 ### 10/10 Excellent #### Jennifer 13 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel & caring staff ##### Jennifer Stayed 4 nights in Nov 2022 ### 8/10 Good #### Carol 27 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall standard was high - the highlight though was the restaurant. Excellent food. ##### Carol Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Mohammad 8 Jan 2025 Liked: Staff & service Disliked: Property conditions & facilities Property needs to be upgraded. ##### Mohammad Stayed 4 nights in Dec 2024 ### 6/10 Okay #### asif 29 Oct 2022 Liked: Cleanliness #### Average hotel Well location is excellent : however the suit was very average : The tub did not work now did the Jaguzi in the tub : food quality was average Paying 24000 per night was not value for money ##### asif Stayed 2 nights in Oct 2022 ### 6/10 Okay #### Verified traveller 5 Nov 2023 Disliked: Cleanliness #### Ttaveler Over price , dirty and noisy ##### Verified traveller Stayed 1 night in Nov 2023 ### 10/10 Excellent #### ANNA 29 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent! ##### ANNA Stayed 1 night in Jan 2024 ### 4/10 Poor #### nanda 15 Feb 2023 Disliked: Cleanliness, amenities, property conditions & facilities The room we were initially given was so bad with warped flooring and musty smell , not sure how such rooms can be offered to guests. ##### nanda Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Kamalakar 8 Feb 2023 Liked: Staff & service Disliked: Property conditions & facilities It was on sea front. Very beautiful The room was shabby. The bathroom was awful The floor boards were bumpy and quite unsafe for us octagenarians The room was not worth for the price we paid When we complained they offered a smaller room with no outside view. We refused We should be compensated ##### Kamalakar Stayed 2 nights in Jan 2023 ### 8/10 Good #### Verified traveller 25 Dec 2023 Liked: Cleanliness, staff & service, room comfort The Promenade is very conveniently located on the beachfront (Goubert Avenue). Many key tourist attractions like Sri Aurobindo ashram, Ganesha temple, Puducherry museum, French war memorial, old lighthouse etc. are all within walking distance. There are many eating and shopping options within short walking distance from the hotel. Taxis and auto rickshaws are easily available for slightly faraway attractions like Auroville. Service and food at the hotel is excellent and staff go out of the way to help the guests. Facility is a bit old though and it shows in the quality of fittings and furniture. This needs attention from hotel management. All in all, it was a very nice stay at The Promenade. ##### Verified traveller Stayed 3 nights in Dec 2023 ### 6/10 Okay #### shailen 21 Aug 2022 Liked: Staff & service Great location. Hotel is in the front of the beach and easy access to Sri Aurobindo ashram. Staff are really good and as soon as you request for something and it gets done. Welcoming guests was good. Room was not so great although they say hotel maintains heritage but hotel room requiring updating. Room facing street food at the back is quite noisy and smelly and can't keep windows open. We had few other issues for e.g. there was no locker in the room, balcony was broken and unsafe. Next day they changed our room facing sea and it was much better but because there was parade going on hence seaside view was not possible. Breakfast options were quite good. Hotel is quite pricy ##### shailen Stayed 2 nights in Aug 2022 ### 4/10 Poor #### Radhica 21 Jul 2022 Disliked: Cleanliness, property conditions & facilities The food here was excellent. And although the staff was kind and friendly, the majority of them did not speak english which created miscommunication and slow service. I think the staff needs more support from upper management. The staff we greatly appreciated are Asing (restaurant), Kalai (Laundry/room), Asis (Email correspondence), and Praneetha (spa). We were on the second floor room 22 and 23. Both rooms had mold and we also found cockroaches in our bathrooms at night. Our mattress in room 22 was also terrible. Big disappointment. ##### Radhica Stayed 3 nights in Jul 2022 ### 8/10 Good #### Kottarappat 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall condition is good! Access to the beach was an added attraction. Lack of parking is a handicap! ##### Kottarappat Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Leo 6 May 2025 ##### Leo Stayed 1 night in Apr 2025 ### 4/10 Poor #### Jess 18 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jess Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Sangeeta 7 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Sangeeta Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Sundharam 8 Dec 2023 ##### Sundharam Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Sebastian 12 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### Sebastian Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Claudia 16 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Claudia Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Ashwini 6 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ashwini Stayed 2 nights in Jun 2022 ### 2/10 Terrible #### Ganesh 22 Feb 2022 Liked: Staff & service Too expensive and poor service ##### Ganesh Stayed 1 night in Feb 2022 ## 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