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Reviews of Thidas Arana

3.5 out of 5
Thidas Arana
23rd Mile Post, Bendiwewa, Polonnaruwa, North Central Province

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
Really enjoyed our stay . Mr Sharma and his staff could not have been more helpful. Comfortable and clean room, food was lovely . We enjoyed walking around the grounds and the local area. Great for birdwatching.
Stayed 3 nights in Jan 2018

8/10 Good

Timothy, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why only a 4 out of 5?
My family and I stayed at Thidas Arana for three nights. We thoroughly enjoyed our stay there, but I would only give it a 4 out of 5 stars. Why? I think a 5 star hotel has everything perfected and deserve the top marks. Although Thidas Arana was amazing, from the helpful staff to the amazing grounds, it lacked in certain areas. The main area it lacked in was its food. The food was average to below average and literally took 1/2 hour to 45 minutes for a meal to be ready. We would go back to our rooms, after ordering, and wait for them to call us for dinner. Once the meal arrived, it was only average; even the Sri Lankan dishes. That being said, over the 3 days we were there we toured Polonnaruwa and the temples on bikes they provided and took a tour through Minneriya National Park with their help and it was superb. I would recommend staying here, but you need to know about the reason for the 4 out of 5 stars.
Stayed 1 night in Dec 2017
Response from Uditha Wijesinghe - Online Reservations on 11 Jan 2018
Thanks for your valuable comment and really sorry for the situation you faced.we will highly take care about your suggestion.Thanks again

10/10 Excellent

david, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel
Great facilties Helpful staff Great buffet lunch Very helpful
Stayed 2 nights in Jul 2017

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming staff
Beautiful resort type hotel. Very nice room and lovely grounds and pool area. Super friendly, helpful staff.
Response from uditha - Online reservations on 2 Mar 2017
Thanks for your recent stay and valuable comment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel, high level of comfort and design
Very good features for this hotel, close to the European standard.
Response from UKW - Online Reservations on 21 Jan 2017
Thanks for your valuable comment.

8/10 Good

Lis

Liked: Cleanliness, staff & service, property conditions & facilities
Placeringen fin til kulturel sightseeing - men lå tæt på hovedvej

8/10 Good

HYUNJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요!
Stayed 1 night in Feb 2018

4/10 Poor

Aleksi, Finland

Liked: Cleanliness
Disliked: Room comfort
I cant recommend!
The hotel was ok, small Pool Area, room was quite clean, but lots of Bugs all over and in bed too. The hotel take My payment twice and i havent seen refund after 2 months and contakting them several Times. Food was average nothing special. No good vibes, there is better options. - unhappy customer
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Bungalow super Service sehr freundl Personal toller Swimmingpool
Stayed 9 nights in Oct 2017

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店大气，房间很大，有阳台，酒店环境很漂亮。酒店员工很好，餐点也不错
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Hotel mit Pool
Gut gelegen für Besichtigung, nettes Restaurant für Frühstück und Abendessen. Nach der Besichtigung Pool für Erfrischung. Die Zimmer sind sehr schön mit großem Bad.