Title: EKHO Lake Polonnaruwa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6034975&destination=Polonnaruwa%2C+North+Central+Province%2C+Sri+Lanka&selected=12323236&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # EKHO Lake Polonnaruwa Lakeside relaxation awaits at this peaceful retreat where travelers can enjoy quiet evenings by the water and savor delicious meals in a serene natural setting ## Photo gallery for EKHO Lake Polonnaruwa ![Outdoor pool - EKHO Lake Polonnaruwa (Polonnaruwa)](https://images.trvl-media.com/lodging/13000000/12330000/12323300/12323236/01a1ce5d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - EKHO Lake Polonnaruwa (Polonnaruwa)](https://images.trvl-media.com/lodging/13000000/12330000/12323300/12323236/1b6a3417.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard - EKHO Lake Polonnaruwa (Polonnaruwa)](https://images.trvl-media.com/lodging/13000000/12330000/12323300/12323236/efe9b5c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - EKHO Lake Polonnaruwa (Polonnaruwa)](https://images.trvl-media.com/lodging/13000000/12330000/12323300/12323236/484c5237.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, free cots/infant beds - EKHO Lake Polonnaruwa (Polonnaruwa)](https://images.trvl-media.com/lodging/13000000/12330000/12323300/12323236/0d9c0027.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies EKHO Lake Polonnaruwa offers a tranquil escape where lush gardens meet lakeside views. Travelers can enjoy local cuisine at the on-site restaurant, cool off with a swim in the outdoor pool, or simply relax with a newspaper in this peaceful natural setting. ## Reviews 7.2 Good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=12323236&PinnedHotelID=12323236&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=12323236&PinnedHotelID=12323236&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=12323236&PinnedHotelID=12323236&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=12323236&PinnedHotelID=12323236&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=12323236&PinnedHotelID=12323236&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=12323236&PinnedHotelID=12323236&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=12323236&PinnedHotelID=12323236&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=12323236&PinnedHotelID=12323236&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 1 of 1 room ### View all photos for Deluxe Room ![Deluxe Room | Minibar, in-room safe, desk, free cots/infant beds](https://images.trvl-media.com/lodging/13000000/12330000/12323300/12323236/6f8c94af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Lake view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPolonnaruwa-Hotels-EKHO-Lake-Polonnaruwa.h12323236.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPolonnaruwa-Hotels-EKHO-Lake-Polonnaruwa.h12323236.Hotel-Information) ## About the area Polonnaruwa is home to EKHO Lake Polonnaruwa. Nissanka Latha Mandapaya and Shiva Devalaya are local landmarks, and the area's natural beauty can be seen at Kaudulla National Park and Parakrama Samudra. Mahaweli Play Ground and Habarana Cultural Center are also worth visiting. [Visit our Polonnaruwa travel guide](https://www.expedia.co.uk/Polonnaruwa.dx6034975) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.92365%2C80.99288&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2UpQPSaj-xJ1gmun68InDkEn-_Q=) Potgul Pedessa, New Town, Polonnaruwa, North Central Province, 51000 ### What's nearby - ![Polonnaruwa Vatadage](https://images.trvl-media.com/place/6034975/5a5c910a-d09c-42cf-9c2f-c4b0352a0be9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Polonnaruwa Vatadage 4 min drive \- 2.3 miles - ![Kaudulla National Park](https://images.trvl-media.com/place/553248635973480015/591b8dbd-c44f-4c5b-a5b3-0a153b49b0d4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kaudulla National Park 34 min drive \- 21.5 miles - ![Minneriya National Park](https://images.trvl-media.com/place/6353284/f8896656-d2b6-43ae-9da4-b6f10b734aea.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Minneriya National Park 39 min drive \- 22.7 miles - Parakrama Samudra 7 min walk \- 0.4 miles - Polonnaruwa Archaeological Museum 4 min drive \- 1.9 miles ### Restaurants - Saruketha 10 min drive - Priyamali Gedara 9 min drive - Hotel Mahanuge 6 min drive - Ariya Rest House 8 min drive - Hotel De Infas 12 min drive ## About this property ### EKHO Lake Polonnaruwa Property highlights A garden, a bar and a restaurant are just a few of the amenities provided at EKHO Lake Polonnaruwa. Stay connected with free in-room WiFi. Other perks include: - An outdoor pool and a children's pool - Free self-parking - Continental breakfast (surcharge), a 24-hour front desk and free newspapers - Concierge services, 1 meeting room and luggage storage Room features All guest rooms at EKHO Lake Polonnaruwa offer perks, such as air conditioning, in addition to amenities, such as free WiFi and safes. More amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with showers and free toiletries - Flat-screen TVs with satellite channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11950000/11941100/11941026/b99130ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sudu Araliya Polonnaruwa - Pool - Spa - Kids’ pool - Parking included 7.2 Good 50 reviews £52 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=11941026&PinnedHotelID=11941026&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16230000/16220400/16220325/33fb54d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sungreen Resort Habarana - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.8 Excellent 25 reviews £73 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=16220325&PinnedHotelID=16220325&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/14000000/13140000/13132000/13131933/28ce5f14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EKHO Lake House Polonnaruwa Polonnaruwa - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 53 reviews £158 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=13131933&PinnedHotelID=13131933&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113810000/113810000/113809995/8e772488.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kamrel Sigiriya Avudangawa - Pool - Breakfast included - Kids’ pool - Parking included 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=113809995&PinnedHotelID=113809995&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12500000/12499000/12498937/dd9463ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seyara Holiday Resort Polonnaruwa - Pool - Pet-friendly - Kids’ pool - Parking included 8.0 Very good 24 reviews £14 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=12498937&PinnedHotelID=12498937&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12500000/12498600/12498560/db9bc6c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tishan Holiday Resort Polonnaruwa - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.8 Excellent 18 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=12498560&PinnedHotelID=12498560&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/109000000/108380000/108370600/108370571/0d2cca89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sigiriyaaya Sigiriya - Pool - Parking included - Free Wi-Fi - Restaurant 9.8 Exceptional 6 reviews £54 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=108370571&PinnedHotelID=108370571&HadPinnedHotel=true®ionId=-1&adults=2) ![14 outdoor pools](https://images.trvl-media.com/lodging/109000000/108720000/108715300/108715265/1cbebce3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NATURALIZA Dambulla - Pool - Breakfast included - Parking included - Free Wi-Fi 10 Exceptional 1 review £34 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=108715265&PinnedHotelID=108715265&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/47000000/46090000/46086000/46085957/0e5c48c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mahanuge Polonnaruwa - Pool - Parking included - Free Wi-Fi - Restaurant 3.4 3 reviews £40 includes taxes & fees 29 Apr - 30 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-29&endDate=2026-04-30&selected=46085957&PinnedHotelID=46085957&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/31000000/30310000/30300700/30300650/7be63952.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jungle View Guest Polonnaruwa - Parking included - Free Wi-Fi - Breakfast available 9.0 Wonderful 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=30300650&PinnedHotelID=30300650&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=12323236&PinnedHotelID=12323236&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12323236,11941026,16220325,13131933,113809995) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 for adults and USD 5 for children - A bar/lounge - A restaurant ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - In-room cot - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) ### Business services - Meeting room ### Outdoors - Garden ### Spa - Spa services ### More - Designated smoking areas ## Room amenities ### Bedroom - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in time starts at 2:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 15 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (31 December) Gala Dinner per adult: USD 34.91 - New Year's Eve (31 December) Gala Dinner per child: USD 30.00 (from 5 to 12 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately USD 9 for adults and from USD 5 for children - Rollaway bed fee: USD 15 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Lake Hotel Polonnaruwa Lake Polonnaruwa EKHO Lake Polonnaruwa Hotel EKHO Lake Polonnaruwa Polonnaruwa EKHO Lake Polonnaruwa Hotel Polonnaruwa ## Frequently asked questions ### Does EKHO Lake Polonnaruwa have a pool? ### Is EKHO Lake Polonnaruwa pet-friendly? ### How much is parking at EKHO Lake Polonnaruwa? ### What time is check-in at EKHO Lake Polonnaruwa? ### What time is check-out at EKHO Lake Polonnaruwa? ### Where is EKHO Lake Polonnaruwa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## EKHO Lake Polonnaruwa Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.8 Location ### 7.2 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 10 8 - Good 19 6 - Okay 8 4 - Poor 1 2 - Terrible 6 ## Reviews Verified ### 6/10 Okay #### Gregory 20 Apr 2016 Liked: Staff & service, property conditions & facilities #### A pleasabt stay on the Lake Terrific views of the Lake from the Room, Pool and dining room. A great place to relax after a hectic day of travel or sightseeing. The rooms are modern and clean. Staff are friendly and informed. The hotel is a bit too far from town to easily walk. However, the restaurant is good. ##### Gregory Verified ### 8/10 Good #### Thushara 26 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff. Clean and ok for the price. Safe for children ##### Thushara Stayed 1 night in Aug 2019 Verified ### 10/10 Excellent #### Prasanna 21 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best is the spectacular view and this unbatable touch of nature . This is the best resort hotel that captures the most beautiful scenary of the Parakrama Samudra. The staff is super friendly , goes beyond a help , to give the guests a homely feel , security , safelty , love and affction of a family. Randika and his fellow staff members are very helpful and always takes care of their guests all the time. We would love to visit again and again to this place. The building seems to be pretty old but as guests who are in love with ancient things , it was just perfect for us. Walks towards the lake , witnessing wild elephants in a very clise vicinity , all were bew exereinces to us. Thank you "The Lake" hotel (also known as Echo Lake , The Lake , Seruva) , we will visit you soon again before your refurbishment. ##### Prasanna Stayed 2 nights in Aug 2019 Verified ### 6/10 Okay #### Verified traveller 14 Jul 2019 Liked: Cleanliness, amenities, property conditions & facilities The hotel isn't the swankiest but it's in a lovely location next to the lake and grazing land, with panoramic vistas. Our visit coincided with a group booking of Sri Lankan hotel staff who were treated to an evening of live and very loud music, from which there was no escape - but this is an unusual occurrence. Normally it would be a nice, quiet sanctuary away from the hubbub of Polunnaruwa but still only a short distance from the historic sites. ##### Verified traveller Stayed 1 night in Jul 2019 Verified ### 8/10 Good #### Susan 25 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service very good but was disappointed by the upstairs room having no balcony. Better to be on the ground floor. View of the lake at sunset fabulous. Sadly no elephants when we were there. Also the pool was closed and had been for about two weeks. This seemed to be because the hotel was quiet as when we left a large party arrived and they were cleaning the pool. ##### Susan Stayed 2 nights in Feb 2019 Verified ### 8/10 Good #### Verified traveller 23 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr freundliches Personal, gute Küche, tolle Lage ##### Verified traveller Stayed 1 night in Feb 2019 Verified ### 8/10 Good #### Ari 14 Feb 2019 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Everything okay Hotel is a little bit old and needs renovation. Pool was out of use and rooms were a little bit worn out. Staff was friendly and the scenery is beautiful. Toilets and shower were clean. For 21€ it was okay. Wouldnt pay full price. ##### Ari Stayed 1 night in Feb 2019 Verified ### 6/10 Okay #### Catherine 5 Feb 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Si vous trouvez mieux, tracez votre chemin En fait, l’hôtel a un atout majeur et c’est malheureusement le seul. L’emplacement. Situé au bord du lac avec une piscine très agréable. Le reste, c’est ni fait ni à faire. Les chambres sont vétustes, la literie un peu raide mais le pompon c’est le bruit de la climatisation. Et vous êtes obligés de la mettre sinon vous crevez de chaud et humides pour le coup 😱 La lumière du couloir qui donne sur la salle de bains elle-même ouverte sur la chambre, on en parle ? Bof, vous l’aurez compris, 1 nuits c’est suffisant. Personnel indifférent par rapport à d’autres établissements du pays. ##### Catherine Stayed 1 night in Feb 2019 Verified ### 10/10 Excellent #### Verified traveller 18 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would recommend staying here! AMAZING! Nice hotel with plenty of staff. Food and drinks were good. Best part was the pool overlooking the lake and the elephants that came up 5 meters away from us on two separate occasions to feed. A walk or short tuk tuk away from ruins, hotel help us arrange bicycles for the day to see the ruins. ##### Verified traveller Stayed 1 night in Jan 2019 Verified ### 10/10 Excellent #### Walt 6 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The view of the lake is what made this place special. From the room, the pool ,and the restaurant the views was fantastic. The menu in the restaurant was a little limited but overall it was a great stay ##### Walt Stayed 2 nights in Jan 2019 Verified ### 10/10 Excellent #### Verified traveller 22 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities View and hotel manager is very good.price is a good value. ##### Verified traveller Stayed 2 nights in Dec 2018 Verified ### 10/10 Excellent #### Verified traveller 19 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wilde olifant in de tuin, fantastisch! Prima hotel, niet bijzonder, maar wel lekker rustige omgeving. ##### Verified traveller Stayed 1 night in Dec 2018 Verified ### 8/10 Good #### Vicente J. 13 Oct 2018 Liked: Staff & service, room comfort #### Agradable estancia, aunque necesita retoques Buena estancia a la orilla del parque nacional de Mineriya con posibilidades de ver animales a la orilla del lago, aunque el hotel necesita retoques ##### Vicente J. Stayed 1 night in Oct 2018 Verified ### 6/10 Okay #### Kristian 29 Jul 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### Slidt hotel og mangle på service Slidt hotel, der mangler vedligholdese generelt. Servicen var langsom og ikke god overordnet set. Restauranten var heller ikke noget særligt, hverken betjening eller maden ##### Kristian Stayed 1 night in Jul 2018 Verified ### 8/10 Good #### Marc 21 Jul 2018 Liked: Cleanliness, staff & service #### Spot exceptionnel Spot exceptionnel. Très belle vue sur le lac. Très belle piscine. Le frigo ne marchait pas et le WIFI quasi inexistant. ##### Marc Stayed 1 night in Jul 2018 Verified ### 6/10 Okay #### Verified traveller 2 Jul 2018 Liked: Room comfort Disliked: Cleanliness, staff & service, property conditions & facilities Best view with reasonable price and friendly staff. ##### Verified traveller Stayed 1 night in Jun 2018 Verified ### 8/10 Good #### Flemming 23 May 2018 Liked: Cleanliness #### Smuk beliggende Smukt beliggende men service var så som så. Lille skabs badeværelse ##### Flemming Stayed 1 night in May 2018 Verified ### 2/10 Terrible #### Bandhula 15 Apr 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BED BUGS TO WELCOME YOU AT THE LAKE POLONNARUWA We booked two rooms 12th April 2018 and on arrival we were given rooms 105 and 112 requested and got two adjoining rooms upstairs (218 & 219). From the minute we got out of the vehicle to the minute we left, we had to lug around our bag Dinner time, the situation got funnier. We were vegetarian and requested an a-la-carte option of fried rice instead of going for the buffet. At first we were refused and after much debating and back-and-forth with the kitchen, they agreed to give us some. Then for dessert, we requested fruit salad with ice cream, at which point they took the order and promptly returned with the menu and told us we would have to order fruits and ice cream as separate and then create our own fruit salad with ice cream. We ended up having to forego dessert. That night my wife and daughter were given a rousing welcome by bed bugs running all over their beds and even biting them. Unfortunately we haven’t got a video to show but the bugs were sprawled all over the pillow and bed linen. After somehow spending the night, uncomfortably in one room with my son sleeping on the floor, I brought up the issue at the reception upon checkout next day 7.30am and wanted to speak to the manager and he gave instructions to the receptionist over the phone to refund the money what we have to pay for dinner as he is unable to come down to speak to us. Absolutely horrendous stay, terrible customer service, zero guest satisfaction ##### Bandhula Stayed 1 night in Apr 2018 Verified ### 2/10 Terrible #### Rush 23 Mar 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst experience ever. Please DON'T GO The Lake Worst experience ever. Please DON'T GO to The Lake hotel if you don't want to waste your hard earned money.Give it to charity instead.They ruined my day. Checked in 3:30 pm but they were unable to find a room with a proper Air-con till pm. All air conditions were overheated, not maintained or broken, my 2 yrs old was crying because the heated rooms.Technician was helpless,They were forced to stay near my room door and pore water to the compressor for the whole night. Manager was friendly, but powerless or tried to cover the staff and the hotel.He agreed about their faults and suggested to move to another nearby new hotel owned by them.But asked to pay the excess fees. Refund request was refused.If you are visiting from Europe or Australia, don't expect the same standards over there. Entire hotel is very dirty, full of smells, many cockroaches,TV has no working channels, Toilet seat cover was small and slipped out from the toilet, Full of spiders and Mosquitoes every corner of the room. Locks were broken, tower curtains was very old and not good condition.Floor tiles in the shower is broken and insects were coming out from the hole.I had to ask for the welcome drink and a porter. They asked me to go and check the air con of every rooms, which is not my job. That main photo in the hotel ad is fake, Its just a very old biding near the lake and i saw lots of mosquito eggs in the Pool and windows. We were in B&B but had it outside because the dining area was full of spider nets. ##### Rush Stayed 1 night in Mar 2018 Verified ### 8/10 Good #### Yoko 16 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 眺望には癒されます。 ビジネスホテルと思えば特に不満はありません。ただ、室内ではWifiが繋がらないのは非常に不便でした。部屋から湖の眺望が楽しめます。 ##### Yoko Stayed 1 night in Feb 2018 Verified ### 2/10 Terrible #### W 2 Mar 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Heruntergekommenes Hotel Die z.T. in der Reiseliteratur zu lesenden positive Einschätzungen führen völlig in die Irre. Das Hotel ist völlig verwahrlost. Die Fenster und alle sonstigen Glasflächen - wie z.B. auch die Glastüren und Fernsehbildschirme - sind total beschmutzt, Die Fensterrahmen sind ebenfalls sehr schmutzig. An den Wänden im Zimmer hängen die Reste erschlagener Mücken. Die Möbel sind schäbig. Die Teppichböden des Restaurantsvöllig sind verstaubt, mit Flusen bedeckt. Wir hatten 3 Nächte gebucht und bezahlt und sind nach der ersten Nacht ausgezogen. ##### W Stayed 3 nights in Feb 2018 Verified ### 8/10 Good #### Marina 10 Jan 2018 Liked: Staff & service, room comfort Valida soluzione ##### Marina Stayed 1 night in Dec 2017 Verified ### 2/10 Terrible #### sham 28 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awful hotel. Would not recommend. It was dirty. It was advertised as having WiFi but when we got there we were told there was only WiFi in the reception area. Fridge did not work. TV had very bad signal and hardly any channels. Worst thing of all was the toilet, it made this awful grinding noise every time you flushed it. We complained but they did nothing. Food at the buffet was disgusting. The staff didn’t seem to care and could hardly speak English. The worst hotel ever. ##### sham Stayed 2 nights in Dec 2017 Verified ### 6/10 Okay #### Dirk 21 Oct 2017 Liked: Cleanliness, staff & service Disliked: Room comfort #### Schöne Aussicht vom der Terasse. Schöner Pool. Für eine Übernachtung ok. Die Zimmer bieten wenig Komfort. Das Essen ist gut, wird aber lieblos serviert. ##### Dirk Stayed 1 night in Oct 2017 Verified ### 8/10 Good #### Elisabeth 16 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien situé Hôtel très bien situé. Belle vue sur le lac et piscine agréable après avoir visité le site archéologique; A recommander. ##### Elisabeth Stayed 1 night in Aug 2017 ---