Pokljuka Plateau Holidays from £264

We stayed for five nights. Our arrival was miserable. We drove from Split. Our intention was to arrive by 8pm, but due to some delays, we arrived at 9:30pm. The reception had left at 9pm. The front door was locked. There was a note: call a local number to gain entry. Being from Canada, we tried to avoid costly cellular roaming fees and were travelling with data only (eSIM). So we couldn’t call the number. After trying to contact the property via Expedia (which failed), we finally enabled roaming (expensive), and were able to speak to the property and they talked us into locating keys in a lock box. The room we got was room 7…one of three attic rooms. We had to lug our suitcases way up to an attic level…the stairs were not lighted…and we finally, using the phone’s flashlight, were able to enter the room. This room was built between roof trusses and beams. To get into the beds required climbing over wooden beams while avoiding hitting one’s head on a slanted wall/ceiling. Accessing one bed required climbing under a steel rod while climbing over a wooden beam. Quite dangerous and not acceptable in terms of safety. We stayed in this room for the first night but insisted that we receive a better room. We moved into room 2, not an attic room, for the last four nights. Note…the photos of the attic room skillfully manage to conceal the hazards. The lower level room was much better. It was nice, but there weren’t enough places to stash belongings/towels, but it was clean & tidy

Exceptional experience! The staff is very attentive to every detail and want to make your stay a 5 Star. The chef prepared meals with outstanding blend of tastes, presented eloquently and provided a personal explanation of the courses. Best flavorful meal with rolling hills and old town historic setting. Five Star!!! We also rode e bikes for 60k and found the rides perfect for this activity and safe. Perfect location to hop on and ride along the river to other towns. Perfect location to access Lake Bled with minutes to the city center. Exceptional property. Enormous amount of heart went into developing this property and it shows with an exception 5 star from room, staff, food, amenities. Definitely would stay again!