Standard Room, 1 Queen Bed | Free WiFi, bed sheets

Reviews of Pelican Point Motel

2.5 out of 5
Pelican Point Motel
210 Arnold Ave, Point Pleasant Beach, NJ

Reviews

8.2

Very good

Rating 10 - Excellent. 112 out of 264 reviews" "
Rating 8 - Good. 95 out of 264 reviews" "
Rating 6 - Okay. 33 out of 264 reviews" "
Rating 4 - Poor. 15 out of 264 reviews" "
Rating 2 - Terrible. 9 out of 264 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Victoria, Ocean

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff room was clean and the location was great. Would recommend and will return
Stayed 1 night in Oct 2023

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I fell down the tiny old stairs. No coffee pot. Empty vending machines. Tiny TV with limited cable. No cars in the lot when I arrived, my clue that I should have left. Cut my losses and double booked a better room in a nice hotel that had everything for a little bit more money.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Denise Manager. on 21 Sept 2023
Thank YOu

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in need of an update and basic repairs. For instance, my door hand was not lockable. Someone had obviously broken in and the never repaired the door jamb. Thankfully there was a deadbolt which i could lock. Security wise, every window was un locked, a common set up for theives on ground floor rentals. They rent the room for a night and leave the windows unlocked, then the unsuspecting new occupant heads out to dinner or maybe the boardwalk only to come back and find all their valuables gone. Renters beware. boboardwalk and whe the
Stayed 2 nights in Sep 2023
Response from Denise Manager. on 21 Sept 2023
Thank you for the information, but so wish you would have came to us while you were here. You happen to be here on a holiday weekend, and the door you are speaking about was damaged a day before and we did try to repair it before you arrived, but we did not have the correct person to do so. We tried to get help but as I stated it was a holiday weekend. But we are a very safe motel, and yes the windows are unlocked for guest to decide if they want fresh air or not. The manager reside here and has always been safe. You were more than welcome to lock your windows...Thank you for staying with us. again, apologize for the situation

4/10 Poor

David K.

Liked: Staff & service
Disliked: Property conditions & facilities
Shower was cold. Very basic motel.
Stayed 1 night in Aug 2023
Response from Denise Manager. on 3 Sept 2023
We are sorry about the shower, but the water does need to be ran for a bit, they are not used everyday, all day so it does take some time for the water to get hot in all the rooms.

6/10 Okay

John

Travelled with family
There needs to be towel racks. There is no place to hang a towel or put anything
Stayed 3 nights in Aug 2023
Response from Denise Manager. on 3 Sept 2023
We did have towel hooks are the doors, and also over the door ones. I am sorry the room you had was missing it.. But all rooms did have them. Please if you ever visit again just ask, we would have been more then happy to have replaced them. We apologize

6/10 Okay

Alison

Travelled with family, Travelled with group
Disliked: Amenities
Very disappointing to have a pool that did not open on a gorgeous Saturday morning in august until 10 am, my Expedia reservation was not in their system, very upsetting, thankfully had room. Clean nice rooms. Close walk to Boardwalk. Biggest complaint is pool.
Stayed 2 nights in Aug 2023
Response from Denise Manager. on 27 Aug 2023
Sorry that you thought our pool was locked and closed but it was open. If there was an issue with the lock the office staff would have helped you. I was here on the property that morning and guests were in the pool that morning. Sorry for the confusion.

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying here because we enjoyed it so much the first time. Got upgraded to a larger room at no extra cost....room was so clean, staff was friendly and gave recommendations on where to eat. Pool on site and so close to the boardwalk....we will definitely be back next year!
Stayed 3 nights in Aug 2023
Response from Denise Manager. on 3 Sept 2023
Thank you so much for your kind review. We appreciate it. So happy you enjoyed your time with us. Cant wait to see you again next season.

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
First the floor had sand all over when we arrived, the room smelled muggy/wet they had air fresheners in the room which didn't help at all. The water pressure was TERRIBLE! lastly ants and ants everywhere were actually crawling on us a few times. the lady who checked us in was ok nice, the one who checked us out wasn't too pleasant, definitely won't be back there.
Stayed 3 nights in Aug 2023
Response from Denise Manager. on 23 Aug 2023
Very sorry you did not have a positive stay but as I checked all of your paperwork, there was not one thing told to the front desk the entire time you stayed with us. IF you were not happy with the room , why would you not come to the office. We would have been more than happy to do what we had to , to make your stay more comfortable. I dont understand why you would wait to leave and than write such a negative review about the property, if you didnt say anything when you were here. This could have been taking care of. as far as sand, we clean every room everyday, we sweep and vacuum and mop. Every room is a little humid, do to the fact our water table is very high here, you are 1.5 blks away from the Ocean, and a block away from a lake, so yes the do get damp, but again if you would have came to the office we could have helped with that. Ants are something we have all summer, we have sprayed professionally , also have traps around the property. Again another issue which we could have helped with.. This would not have been a negative review, if you would have given us a chance. And every other guest at the same time you were here, have all positive remarks. So I am sorry that You had a bad experience. But we appreciate all of our guests suggestions, complaints, praise. You are all equal to us. You are all treated the same.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean, quiet rooms.close to the beach/boardwalk and restaurants. Staff is so friendly and accommodating. This was our second year staying here and will not be our last.
Stayed 2 nights in Aug 2023
Response from Denise Manager. on 23 Aug 2023
Thank You for your review, we appreciate it.Hope to see you again, and we are happy you enjoyed your stay with us.

10/10 Excellent

Lisa

Stayed 3 nights in Aug 2023
Response from Denise Manager. on 21 Sept 2023
Thank You

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful shore spot
Lovely place, especially compared to other motel options around. Room was freshly cleaned when we checked in and was tidy and organized. Great location, 7 minute walk to the boardwalk. Front office people were friendly in person but a little short and rude-ish over the phone. However this is NJ, so it could have just been me hah.
Stayed 1 night in Jul 2023
Response from Denise Manager. on 21 Sept 2023
Sorry you felt we were a little off on the phone, we do apologize, I hope we made it up in person. Thank you so much for your kind words..hope to see you again.

10/10 Excellent

lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, Staff was great, room was clean and the kids loved the pool. What more can you ask for from Point Pleasant!
Stayed 1 night in Jul 2023
Response from Denise Manager. on 21 Sept 2023
Thank You so much for your kind words, hope to see you again.

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Denise Manager. on 21 Sept 2023
Thank You very much we appreciate all of our guest opinions, request and recommendations.

10/10 Excellent

Lous

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Great place to get away too. Staff was so accommodating n friendly
Stayed 1 night in Jul 2023

8/10 Good

Eva

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was super affordable, in a good location. The room was clean, and the staff was absolutely wonderful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice and clean. Ac worked great! Perfect walking distance to the Boardwalk, and far enough to stay away from the noise and craziness of the Jenks Club
Stayed 3 nights in Jul 2023
Response from Denise on 6 Jul 2023
We are so very happy you enjoyed your time with us. Hope to see you again.Thank you very much for the kind words and what our property is meant to be. We do appreciate it.

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and in the perfect location. Would stay again!
Stayed 1 night in Jun 2023
Response from Denise on 28 Jun 2023
Thank you.] We hope to see again..

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean.
Very clean, but minimal amenities. The manager was on top of things and made sure that grandma and papa had an adjoining room to grandkids and family without asking for that option. Warning to partiers; management does NOT tolerate ANY infraction of the rules, so maybe look into something more your speed. As old people traveling with family, we liked it just fine.
Stayed 2 nights in Jun 2023
Response from Denise on 28 Jun 2023
Thank you, as far as amenities, what would you like to be offered,? we would like your feed back, so for future stays we may make your stay more comfortable.

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a quick trip
Pelican Point is a quick walk from the center of the boardwalk. It is quiet and pretty clean- ideal for a brief stay at a great location.
Stayed 2 nights in Jun 2023
Response from Denise on 28 Jun 2023
Thank YOu

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property, the location, and the manager. Second time staying and will definitely be returning.
Stayed 1 night in May 2023
Response from Denise on 5 Jun 2023
Thank You so much, hope to see you again soon.. Have a great summer.

4/10 Poor

carmen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the mattresses on beds were VERY OLD AND UNCOMFORTABLE! No one there to let us register when we arrived, just a note with a number to call then the lady wasn't able to get there until 20 minutes later. only good thing was it was nice and clean. i would never recommend this motel or ever stay there again. can't believe it had a 4 star rating on your web site. just proves you can't believe any thing you read on these websites.
Stayed 1 night in May 2023
Response from Denise on 26 May 2023
I'm sorry you felt your stay was not what you expected but as advertised check in time is at 3pm. The office opened at 2pm. Your arrival time was 1pm. That was why we were not there. We were not aware that you felt this way about the bed. The office would have accommodated you with another room to have made your stay more comfortable. We do apologize .

8/10 Good

Clifford

Liked: Cleanliness, staff & service
Room was a bit musty. Otherwise as advertised.
Stayed 2 nights in May 2023
Response from Denise on 5 Jun 2023
Hi thank you for the review, it is appreciated. I apologize if it seemed musty. We will figure out a way to get rid of that. We do have RID in the rooms for that, but I think when the rooms are just opened and redone for season there might be that Beach/Ocean odor. Which does go away after they are in use a few days, also could have been from the AC.. all rooms are cleaned from ceiling to floor, every nook, every item. including the air condition units, the filters are cleaned through out the year, but just putting the ac on that could have been it also. We do apologize

10/10 Excellent

Jessica

Stayed 1 night in Mar 2023
Response from Denise on 16 Apr 2023
Thank YOu so Much for your generous review. We appreciate it. And we appreciate all our guest and their reviews, good or bad it helps us know what you are all looking for in our MOtel.

4/10 Poor

Beverley

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The place appeared to be closed when we arrived. We had to call. and the person who wesponded told us our room numbers and said the keys were in our room The rooms were clean and fresh but the bathroom light was out
Stayed 1 night in Dec 2022

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was ckean n close to beach
Stayed 1 night in Dec 2022

10/10 Excellent

David

Stayed 1 night in Oct 2022

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Room was nice but when first arrived the outside left a lot to be desired. Great location though.
Stayed 2 nights in Nov 2022

10/10 Excellent

Howard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a clean friendly place to spend the night. This was perfect!!!
Stayed 1 night in Oct 2022

8/10 Good

Saige

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We loved it! Perfect place to stay a few nights. Room was very clean and staff was helpful.
Stayed 2 nights in Sep 2022

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for the first time this past weekend. It was an easy walk to the beach and boardwalk, the staff was so friendly and sweet. The place is a true beach motel with all it's coziness. We had a great time!
Stayed 2 nights in Sep 2022

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small but very clean and decorated nicely. We went off season so the office was usually closed although, the door posted a phone number for any problems. Someone was there to help on the property.
Stayed 2 nights in Sep 2022

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very small & just 1 small light but clean !
Stayed 2 nights in Sep 2022

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine Room was small and you could hear people above you if you stay on lower level
Stayed 2 nights in Aug 2022

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Aug 2022

10/10 Excellent

Deedra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Everything was great! Clean, nice and very comfortable.
Stayed 2 nights in Aug 2022

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely room
I was in town for a wedding just down the street. The room was lovely and small but enough space for what I needed. A little disappointed about no coffee maker and the window A/C was not working properly.
Stayed 1 night in Aug 2022

10/10 Excellent

Alissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close walk to the beach and boardwalk. The rooms were small but clean. Nice size fridge and a microwave too which was cool. The manager was very kind and accommodating. We were allowed to stay parked all day on the day we checked out, which saved us money we would’ve had to spend on beach parking. Very expensive but that’s normal for the area.
Stayed 1 night in Aug 2022

10/10 Excellent

Liisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect girls getaway stay. Clean, spacious, full length mirror, close to boardwalk, and strong AC! Qhat more could you ask for? LOL
Stayed 3 nights in Aug 2022

6/10 Okay

Jacob

Stayed 4 nights in Aug 2022

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. The beds were very comfortable
Stayed 2 nights in Jul 2022

10/10 Excellent

Kellie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean room and nice pool area. I go to this hotel every year.
Stayed 1 night in Jul 2022

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay and the staff is so friendly.
Stayed 4 nights in Jul 2022

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, conveniently located, friendly staff
Stayed 1 night in Jul 2022

2/10 Terrible

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a great place to stay
The motel staff was completely rude.We were unable to get or own ice. We had to wait for staff to get it. after7.30pm we couldn't get it at all. We couldn't get coffee in the morning unless the office open. We had to leave the property to smoke. Understandably it was a nonsmoking room. We were not allowed to bring any drinks around the pool area. We were so disappointed we had to leave early. We will Never go back there again... The upside was that the room was very clean and the location to the boardwalk was close.
Stayed 2 nights in Jul 2022

6/10 Okay

Karen

Stayed 1 night in Jul 2022

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice
Nice cozy welcoming room. Outdoor pool clean but due to heat wave water was not cool. Would stay again.
Stayed 1 night in Jul 2022
Response from Denise on 23 Jul 2022
Thank You sorry about the pool , but like you commented we have no control over the water temp. Catch 22, in May and June people want a heater, and now they want ice cold water.. lol. Thank You

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Pelican Point, my daughter and I go every year. Staff is friendly, very clean. Boardwalk, shopping are all with in walking distance.
Stayed 2 nights in Jul 2022
Response from Denise on 23 Jul 2022
thank you again.. See you soon...