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"Room was great except didnt really like the microwave on the bathroom sink next to the sink! There was a lot of empty space in the room i feel a table with the microwave would havr been a better choice."

"Had an initial problem checking in with the self checkin and had to have 2 ppl help us checkin. When entering the room it was not clean. Cobwebs, cracked bathroom tub, bathroom door wouldn't close, dirty lamp shade, patio door stuck closed. Maybe OK issues if it was a motel or a 100-200 dollar location, but this was a 400 dollar room marketed as an upscale resort. Furthermore the advertising was deceptive. It only showed the upper level balcony view (we got the bottom floor and couldn't even access the patio) and the advertising seemed to show fully tiled showers, but they deceptively kept the camera above the bathtub area so you could not see there was in fact porcelain tubs, and on top of that the tub wasn't in the best shape). On top of all that there were only a couple towels when we entered so we ordered a few extra towels, and an hour later had not received them so called again to get extra towels. I was waiting to shower until the towels came so my wife wouldn't have to answer the door, and once they came i jumped in the shower, then the same person re-delivered the towels again while i was in the shower (assuming because of the 2nd call but it was the same person who delivered the first time...). In addition the electricity went out during our stay for a little while. It did come back shortly though. We left early the night before our checkout day because the pillows were very uncomfortable (got flat and hard) and we felt we would rather sleep in our own beds"