Lobby sitting area
Check availability

Reviews of Choctaw Casino Hotel - Pocola

3.5 out of 5
Choctaw Casino Hotel - Pocola
3400 Choctaw Road, Pocola, OK

Reviews

9.0

Wonderful

Rating 10 - Excellent. 292 out of 455 reviews" "
Rating 8 - Good. 107 out of 455 reviews" "
Rating 6 - Okay. 29 out of 455 reviews" "
Rating 4 - Poor. 15 out of 455 reviews" "
Rating 2 - Terrible. 12 out of 455 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

james

Travelled with family
Very easy and no problems
Stayed 1 night in Apr 2024
Response from SHE on 1 May 2024
Halito(Hello) We want to say thank you for choosing Choctaw Pocola. We appreciate your feedback/score. We look forward to coming back again soon. Yakoke(Thank you)

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great services and staff.
Stayed 2 nights in Apr 2024
Response from SHE on 23 Apr 2024
Halito(Hello) Christopher We want to say thank you for choosing Choctaw Casino Pocola . Thank you for your feedback/score. We look forward to seeing you again soon. Yakoke(Thank you)

8/10 Good

Ralph A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay, not realizing the eclipse was at during the same time frame. The price was better than a lot of competitors.
Stayed 2 nights in Apr 2024
Response from SHE on 23 Apr 2024
Halito(Hello) RalphWe want to say thank you for choosing Choctaw Casino Pocola. Hopefully you got to view the Eclipse also. Thank you for your feedback/score. We look forward to seeing you again soon. Yakoke(Thank you)

10/10 Excellent

Michelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from SHE on 9 Apr 2024
Halito(Hello) Michelle We thank you for your choosing Choctaw Casino and Resorts Durant. We appreciate your feedback/score and look forward to you coming again soon. Yakoke(Thank you)

10/10 Excellent

Amelita, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from SHE on 9 Apr 2024
Halito(Hello) Amelita We want to thank you for choosing Choctaw Casino Pocola for your stay distention. We also want to say thank you for your feedback/score . We look forward to you coming back again soon. Yakoke(Thank you)

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean an up to date. Great experience.
Stayed 1 night in Apr 2024
Response from SHE on 9 Apr 2024
Halito(Hello) RandyWe thank you for your choosing Choctaw Casino and Resorts Durant. We appreciate your feedback/score and look forward to you coming again soon. Yakoke(Thank you)

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was I walked a million miles with my luggage to my room , there were no luggage carts ,and no bell hops to help . The complimentery would of been nice .
Stayed 1 night in Apr 2024
Response from SHE on 9 Apr 2024
Halito(Hello) Ron We want to thank you for choosing Choctaw Casino Pocola for your stay distention. We also want to say thank you for your feedback/score. If you pull up to our grand entry if you are staying with us, you not only get complementary valet and bell but the front desk in right there on your right behind the double-sided fireplace. We look forward to you coming back again soon. Yakoke(Thank you)

10/10 Excellent

Daren

Stayed 2 nights in Mar 2024
Response from SHE on 23 Apr 2024
Halito(Hello) DarrenWe want to say thank you for choosing Choctaw Casino Pocola . Thank you for your feedback/score. We look forward to seeing you again soon. Yakoke(Thank you)

8/10 Good

Ross

Stayed 2 nights in Mar 2024
Response from SHE on 23 Apr 2024
Halito(Hello) RossWe want to say thank you for choosing Choctaw Casino Pocola . Thank you for your feedback/score. We look forward to seeing you again soon. Yakoke(Thank you)

6/10 Okay

Erik, Bossier City

Travelled with partner
Liked: Staff & service, property conditions & facilities
Easy check-in
Stayed 2 nights in Mar 2024
Response from SHE on 19 Mar 2024
Halito(Hello) Erik We want to thank you for choosing Choctaw Casino in Pocola. We do thank you for your feedback/score. Wished we knew (the area) were we needed to improve. We do hope to see you again soon. Yakoke(Thank you)

10/10 Excellent

Craig

Stayed 1 night in Mar 2024
Response from SHE on 9 Apr 2024
Halito(Hello) CraigWe want to thank you for choosing Choctaw Casino Pocola for your stay distention. We also want to say thank you for your feedback/score . We look forward to you coming back again soon. Yakoke(Thank you)

10/10 Excellent

Nick

Liked: Amenities
Great
Stayed 1 night in Mar 2024
Response from SHE on 13 Mar 2024
Halito(Hello) Nick Thank you for choosing Choctaw Pocola . We would like to also thank you for your feedback/score . We look forward to you coming again soon to stay with us.

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities
Slow service.. nothin in rooms.. air don’t work
Stayed 1 night in Mar 2024
Response from SHE on 12 Mar 2024
Halito(Hello) Matthew - We hate to hear you did not enjoy your stay. Not sure what you were wanting in the room? But we do always have maintenance available 24/7 to assist with any issues once we know there is an issue. Yakoke(Thank you)

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024
Response from SHE on 13 Feb 2024
Halito(Hello) Kimberly Thank you for choosing Choctaw Casino Pocola. We also thank you for your feedback/score. We look forward to you staying with us again soon. Yakoke(Thank you

6/10 Okay

Billy

Stayed 3 nights in Feb 2024
Response from SHE on 22 Mar 2024
Halito(Hello) Billy Thank you for choosing Choctaw Casino Pocola. We would like to know how we can improve your experience with us.Call 580/920/0160 and let us know where we could improve. We know you booked with a 3rd party and would like to hear your feedback . Yakoke(Thank you)

2/10 Terrible

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from SHE on 8 Feb 2024
Halito(Hello) Ian We thank you for your replying but you did not put down a reason to your score. So we would not be able to inprove on the area (low score(.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from SHE on 2 Feb 2024
Halito(Hello) Gary Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from SHE on 2 Feb 2024
Halito(Hello) Claudia Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

10/10 Excellent

Susan

Stayed 2 nights in Jan 2024
Response from SHE on 2 Feb 2024
Halito(Hello) Susan Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel check in staff were all very accommodating and friendly. Rooms were very clean and comfortable.
Stayed 2 nights in Jan 2024
Response from SHE on 2 Feb 2024
Halito(Hello) Courtney Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We do strive to excel. We also look forward to you staying with us again soon.

4/10 Poor

Billy

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jan 2024
Response from SHE on 2 Feb 2024
Halito(Hello) Billy Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback. We also look forward to you staying with us again soon.

10/10 Excellent

Barbara J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from SHE on 2 Feb 2024
Halito(Hello) Barbara Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

10/10 Excellent

Braedon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from SHE on 2 Feb 2024
Halito(Hello) Braedon Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

8/10 Good

Emily

Stayed 1 night in Dec 2023
Response from SHE on 2 Feb 2024
Halito(Hello) Emily Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from SHE on 2 Feb 2024
Halito(Hello) Billy Thank you for Choosing Choctaw Casino. We would also like to thank you for your feedback/score. We also look forward to you staying with us again soon.

4/10 Poor

MARK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One and done
We had a king room on the 5th floor. This was our first visit to this location. The good: The room was large. The mini-fridge was deep. The check-in was quick. Every employee we interacted with was friendly and helpful. I've seen reviews of noise in the room. We were next to the vending machine room and around the corner from the elevator. We didn't hear anything. The bed was comfortable enough. The pillows are large and fluffy. The towels, while limited, are large and fluffy. The TV worked well. The bad: The bathroom, despite the description on this website, is not private. The sink is in the room itself (and tiny), the toilet and shower are closed off. The bed sheet had stains. There's nowhere near the sink to hang a hand towel. No matter where we set the thermostat, the room was freezing. I've been in many, many casinos. I expect the smell of smoke (I'm not a smoker). The smell of smoke was almost overwhelming in the casino! It's not like there was a cloud of smoke, quite the opposite. But the smell of smoke? Wow! As far as the slots, the first half hour I was up. The next half hour wiped that out and then some. We pretty much quit after that. Worth mentioning: you have to drive some pretty sketchy roads and neighborhoods to get to it. We didn't eat at any of the restaurants or utilize the valet parking. Bottom line: this was a one-and-done. We won't be going back.
Stayed 2 nights in Dec 2023
Response from SHE on 2 Feb 2024
Halito(Mark) We thank you for your feedback and I have forwarded your email to the appropriate department so they can look into this for you.

10/10 Excellent

Andrea, Van Buren

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from SHE on 2 Feb 2024
Halito(Andrea) We thank you for your feedback/score. We look forward to seeing you again soon.

10/10 Excellent

Gerri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay for my husband’s birthday, very spacious rooms.
Stayed 1 night in Nov 2023
Response from SHE on 30 Nov 2023
Halito:(Halito ) Gerri - we thank you for your great review and for choosing to stay with Choctaw Casino Pocola . Hope that your husband had a Great Birthday. Have a wonderful day and we look forward to seeing you again soon. Yakoke (Thank You )

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
What a great hidden gem. Stopped at a lot of Casinos in my travels between Tennessee and California and I give it a 5 star. I will be back.
Stayed 1 night in Nov 2023
Response from Randy RSS on 15 Nov 2023
We are very happy that you had a great experience and we look forward to seeing you next time!

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and facilities and room was clean. I wish bathroom was updated with a larger shower instead of tub/shower combo.
Stayed 1 night in Oct 2023

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

BOBBY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!
Beautiful place, very clean rooms, easy access to the casino, only thing I didn’t like was I opted to pay later at the casino to find out on my way there that they had already charged my credit card, my intention was to pay cash at the casino but because they did that I wasn’t able to, but would I stay again most definitely, would I recommend most definitely and it was a very reasonable price for a lovely beautiful stay!
Stayed 1 night in Oct 2023
Response from Randy RSS on 15 Nov 2023
We are pleased that you enjoyed your stay. We always like to hear your feedback. We will see you next time!

4/10 Poor

Jennifer, Bella Vista

Disliked: Cleanliness, amenities, property conditions & facilities
It is a freezer in your casino.It's awful. I would not bring a guest to this casino as it is unbearable cold and not worth walking around the entire time looking for somewhere warm to play. You need to take care on this on going problem. There was not one person I talk to in your casino that did not mention the unablerable cold. Take care of a major issue and I will return. Can you explain why you keep it so miserable there.
Stayed 2 nights in Aug 2023

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place
Stayed 1 night in Aug 2023

4/10 Poor

Paul, Leesburg

Disliked: Property conditions & facilities
Entire property reeked of cigarette smoke.
Stayed 1 night in Aug 2023

8/10 Good

Heather

Stayed 1 night in Aug 2023

6/10 Okay

Darla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel experience. My neighbors decided to keep their tv on all night. You could hear right through the walls. My bed was ok. Pillows were to much so I will travel with mine next time. No breakfast for the price of the hotel sound have a least got a jelly donut. Overall I would say it's a three star cause it was average.
Stayed 1 night in Aug 2023

6/10 Okay

johnny

Stayed 1 night in Aug 2023

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice casino
Stayed 1 night in May 2023

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jul 2023

10/10 Excellent

Mariah

Stayed 1 night in Jul 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy staying at the Choctaw
Stayed 1 night in Jul 2023
Response from Jennifer on 12 Jul 2023
Halito (Hello), Glad you had wonderful stay with us! Hope you come back soon and stay again!Yakoke (Thank you)!

10/10 Excellent

Metta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Devan

Stayed 1 night in Jun 2023