Pocantico Hills Holidays from £894

The towels were scratchy, and we saw some small ants between our beds on the end tables (rm 430). Other than that it was a nice place to stay. I think the food could be better arranged because I had to ask people to move that were waiting for the waffles so that I could get to the oatmeal. There were a lot of people at breakfast around 7am and no one cleaned the tables before the next group sat down.

Everything was fine until I checked out and did not receive my full deposit due to “amenities fee” per the representative that was working today on 5/31/26 at 8:50am. By the way he was not helpful and what he explained made no sense. The fee he explained is for parking and the “complimentary” card they give out to get tapas at their restaurant. So I asked if I didn’t use it, would I still be charged? Why should I pay to park here, I stayed two nights. Ridiculous! The staff when I checked in and those cleaning were wonderful . Keep them! Get rid of him this morning, poor customer service! Fees being added without prior knowledge is deceptive! I have stayed here many times, never again. Ridiculous

Was a good Hotel friendly and clean

Everything was good including check in. Property was very clean and rooms are nice and warming. Very quiet property and not too far from city. I enjoyed my stay. Would recommend.

Breakfast buffet was great