Poás Volcano National Park

The hotel room was spacious and clean. The property is clean, well-decorated, and we felt very safe. The staff was very friendly and appreciated a friendly conversation. Many of the staff recognized my partner and me and remembered our drink orders. The pool is absolutely beautiful and well-maintained, but we wish there were more pool chairs with umbrellas, as the sun is very intense. The beach is gorgeous with safe swimming access, which was a huge plus. The restaurants were great, but we were unsure about how to access the Nikoa restaurant and pool. We only stayed a week, and we thought that if we stayed longer, the food options would get old, which was why we were trying to figure out the other restaurants. The Nikoa pool and restaurant seemed like a super-nice, new part of the property that was hardly used at all. We also attended the free yoga classes on-site at the hotel, and the instructor was excellent. However, the hotel gym was old, dirty, and had no AC, which was crazy considering it's over 90 degrees every day. Overall, we would definitely stay at this hotel again. We felt we got a lot of value for what we paid!

Everything was great! Especially the food. The staff were all so kind. The resort was very peaceful and not crowded. I recommend!

Fabulous stay in a wonderful location. The staff are truly top-notch. Attentive and friendly. Every request was answered with “Of course, with pleasure!”. Food was excellent. Morning coffee with steamed milk delivered to our room early morning so we could sip and watch the sunrise from our balcony. A variety of on-site tours are included. The guides are excellent. Special shout-out to Sandra for finding the small Red-eyed tree frogs during the night tour. Scarlet macaws flying all over the lodge, monkeys everywhere, all sorts of beautiful birds and interesting critters right outside your room. The grounds and views are beautiful. Hike to a waterfall within ten minutes. Pool is nice too. They will take you down to the secluded beach and set you up with chairs and cooler. The beach is beautiful but very rocky. We had the Matapalo suite. Very nice though close to the entrance and main road so the intermittent traffic noise was a minus. We had a small issue with a large wandering spider and then a bark scorpion getting into our bathroom (each just once) but they responded within 3-4 minutes both times. They installed a door sweep on the bathroom door within hours to prevent them entering the bedroom- very speedy response. The view was outstanding however. Overall Lapa Rios is an outstanding lodge with wonderful staff, and I cannot recommend it enough. Five stars.