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The word I would use is exceptional totally personal service to fit your need ,nothing is too much trouble the location and hotel is first class kept in pristine condition .food is amazing .if you like privacy you can book a personal cinema or picnic or long walk in the grounds spa is top quality

Hotel rooms were nice and hotel perfectly situated. Breakfast a bit below par, no pastries, nothing cooked except a boiled egg. Old fashioned. Sad to see the garden not looked after, (lawn not mown) as it is so beautifully situated. Guests not really encouraged to use it. And when you walk down to the lake, the boards where you walk out onto the pier, are rotting. Again such a waste. The service is good but a bit perfunctory. Ultimately the hotel needs someone to take it over and 'love' it.

Excellent

Gorgeous, spacious accommodation, friendly staff, in a lovely peaceful village! We had no problems finding the place, and easily parked our car outside. It was spotlessly clean, and we found the beds and pillows very comfortable. We were sorry to be staying for just one night! Would highly recommend to anyone wanting to stay in this lovely part of Germany.

Very friendly and accommodating staff. Great, very beautiful and clean pool area.

Stayed in a suite for 2 nights. Everything was perfect and so convenient for everything. Train station opposite, along with plenty of taxis. Shopping was next to the hotel. Wonderful breakfast was included in our rate, and everyone was so helpful in the restaurant. The check in was perfect and once again everyone was so helpful and friendly. Not far from the cruise port, a short taxi ride away. We are already planning another stay next year!

A perfect stay in a beautiful city, location is perfect in a quiet neighbourhood and 2 minutes walk from the number 12 bus stop which takes you into the city. The lady owner speaks very good English and is a real character with a great sense of humour and this made our stay very enjoyable. Breakfast was a quality buffet with cheese, hams, salami, salmon, yoghurts, jam, breads etc. and delicious coffee. I would thoroughly recommend this hotel to anyone staying in the area.

This hotel was very good value for money although we stayed over at october. The beach across the road was very scenic and the rooms were very spacious and clean. It is a self-catering apartment hotel and thus has a kitchen to cook food. The beds were as good as you would expect. It also has a restaurant attached. My children enjoyed staying at this hotel a lot.

Hosts/Owners and staff very friendly and hospitable. Family and dog friendly. Nice playground and plenty of trails in wooded area for dog walk.