Plaza Mayor de Soria

Hotel del Vino is a secluded property, but the entrance could be better marked. Since the hotel is located toward the back of the property, it was somewhat difficult to find. The hotel was clean, and the staff was friendly and helpful. Our room was on the first floor because the elevator was not working, which was important since my 85-year-old mother has difficulty climbing stairs. The king-size bed was comfortable, and the air conditioning worked well. However, although the room was advertised for four adults, the smaller bed was more suitable for children and was not adequate for adults. The reclining chair was also leaning to one side, making it uncomfortable to sleep in. The bathroom had several issues. There was no shower, and the bathtub was very slippery, making it difficult for my mother to use safely. The bathroom also lacked an exhaust fan, causing it to become extremely steamy, with the floors and walls becoming wet. We had dinner at the restaurant in the lobby. The food was adequate but not particularly memorable. On a positive note, the complimentary self-parking was a great amenity. Overall, the staff was welcoming and the hotel was clean, but improvements to the entrance, elevator, sleeping accommodations, and bathroom facilities would make the stay more comfortable, particularly for older guests.

The room was lovely. The location excellent. Not the hotel’s fault that the city is doing sewer work on the street in front of the hotel. We did take advantage of the hotel’s parking, which is tricky to find without specific directions from the hotel. The parking facility is more than adequate for a facility within the old part of the city. I had messaged the hotel prior to our arrival to get directions to the parking which went unanswered. Zaragoza was a wonderful city to visit and explore. We found the least amount of English spoken throughout the city. Of the many members of the staff we encountered, only two had strong enough English skills to be able to help us, and our own Spanish skills were woefully inadequate. All staff tried to be very helpful but the language gap was a significant problem. We found having a rental car totally useless when visiting Zaragoza. Even returning the car at the main train station as planned took far longer than we could have anticipated. Should we visit again, we’ll drop the car on arrival in Zaragoza and rely on public transit and taxis for getting around the city.