Playa Grande

Todo muy bien dentro la propiedad buna atención

The installations,the food, the beaches, the staff were incredible amazing and helpful good people. Unfortunately the rooms were so old and humidity , broken furniture, dust everywhere, bad conditions, telephone , tv , air conditioning not working even after repair, the towels were very very old and uncomfortable and looks like very dirty even after the laundry. We got updated and pay more and after 2 days We got better room. It is really very pitty the rooms conditions in general. I would like come back if the rooms conditions got better.

The staff was truly amazing and provided excellent service throughout our stay. However, I was disappointed with the food and beverage options. Despite paying for the premium all-inclusive package, the experience did not match the price; we were largely restricted to the buffet, and premium liquors still carried an additional fee. Given the cost, I expected a much better selection of food and included drinks.