Search Villas in Playa El Pimental

"First of all we checked in and not enough towels were provided. Bathroom floors are slippery and they didn’t want to provide an extra floor towel to step out from The shower. Second most important they did not have hot water to shower. We thought it was defective and we asked a cleaning lady if they could fix it and her response was that they don’t have hot water there only cold or freezing water. Third of all the music is so loud they play music outside until 3-4am the rooms are not sound proof and you will stay up all night. Fourth of all the chairs inside the room are not comfortable. You want to put shoes on but it reclines all the way back the idea was there I see their vision but not the right furniture. 5th the cleaning was horrible the edges of the bed are covered in dust and grime we cleaned it ourself with wipes and they all came out black. 6th we asked the laundrymat for extra towels because we couldn’t find the maid and they refused to give us towels because the maid had to provide it to us. We only saw them mopping outside at 8am and couldn’t get fresh towels. 7th the power kepted shutting off at night every 30min to an hr and come back on so watching tv sucked. The good : the view was good and AC worked great was cold and WiFi signal was decent. "

"We checked in and were given a room without windows. We asked for a different room and were told that there was none available. We returned our rental car and returned and the noise in the room from the air conditioning in the lounge was crazy. They moved us to a room with a window then. Not a great experience at all."

"Love the hotel everything was clean and the staff was great"

"No lo recomiendo pesima atencion "

"I stayed for a full week & it was a great stay. The room was cleaned daily, the breakfast is my only complaint it was horrible but that’s my personal opinion and it may vary for you. However the staff is super helpful and the place is well maintained. I would recommend this place! I also rented my car from the hotel and it was perfect for my trip. Everything was smooth 8/10 stay."

"Hotel should have a complementary shuttle service to and from the airport. It would make the experience even better "

"Very friendly people. We asked our room to be clean a few times and they gladly did it , and left it spotless. The pool was very nice and clean. "

"Very overcrowded and does not look like the pictures at all! Needs to be upgraded. Not worth going please don’t waste your time!!! "

"Very good customer service experience "