Crystal Lake Holidays from £872

Hotel was clean. Staff friendly. Valet parking was full when we arrived was directed to one a few blocks down. Breakfast had plenty of choice. Would more than happily recommend this hotel.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

One of the best experiences I have had. I definitely recommend this hotel and will stay again.

Excellent! Very clean, staff is so courteous and helpful. Beautiful property, professional and friendly staff. Beautiful beach!

Our room was not ready when we arrived due to water issues at the hotel. We were relocated to a room at the hotel next door, which was in poor condition. The room was dirty, and the sink was clogged with standing water. We had to stay there for approximately four days, which was a very disappointing experience. We received only $200 in compensation, which did not come close to covering the difference in value or the inconvenience we experienced. We paid significantly more for our stay at Nobu than what we received in return, and the hotel was unwilling to adjust the rate to reflect the accommodations at the neighboring hotel. Overall, we were very disappointed with how the situation was handled and with the level of customer service. Unfortunately, we will not be returning.