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"The staff is doing a good job. Thanks"

"Well-located, new, clean, bright, space"

"I didn’t even stay there. First of all they didn’t even send any instructions in advance. Then they sent me to a different location. The room was in a three bedroom place which I wasn’t aware it’s a shared space. There was no heat (it was 40 degrees in NJ) no toiletries including toilet paper or towels or shampoo. I just left immediately and put a stop payment on my credit card charge. I’ve never had this experience before. "

"The room I was assigned was in a poor state of repair. Specific issues included: - The curtain rod had fallen down, requiring me to fix it myself. - The room lacked the private shower that was advertised and indicated in the reservation details. Furthermore, my room was changed by the host prior to my arrival without my request. I was only informed of this change via a phone call. Given the dilapidated condition of the accommodation and the discrepancy with the advertised amenities, I...

"This propery says entire apartment. It is a room with a toilet (at best). Others are shared. I text the owner that there was no heat when I checked in, he text me 30 minutes before check out. I went to The Marriott and had a comfortable stay. The room is in need of repair. Blinds are see through, etc. Forget about this."

"I called and texted multiple times for access to the room, as it states you have to reach out for information before check in. Nobody ever answered. I showed up to check in and nobody was there. "