Holiday Inn & Suites Pittsfield-Berkshires sits in the heart of the city, offering on-site shopping and a welcoming coffee shop. Guests can relax in the garden or use the free WiFi to stay connected. The staff consistently earns praise from visitors for their helpful service.
Located in Pittsfield, Holiday Inn & Suites Pittsfield-Berkshires by IHG is in the city centre and near a train station. Colonial Theater and Herman Melville's Arrowhead are local landmarks, and travellers looking to shop may want to visit Guido's Marketplace and Lee Premium Outlets. Lichtenstein Center for the Arts and Berkshire Museum are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Pittsfield travel guide
One West Street, Pittsfield, MA, 01201
What's nearby
Berkshire Museum
2 min walk - 0.1 miles
Colonial Theater
3 min walk - 0.2 miles
Lichtenstein Center for the Arts
5 min walk - 0.3 miles
Berkshire Athenaeum
5 min walk - 0.3 miles
Barrington Stage Company
8 min walk - 0.5 miles
Getting around
Pittsfield Intermodal Transportation Center
6 min walk
Pittsfield, MA (PSF-Pittsfield Municipal)
12 min drive
Restaurants
Cumberland Farms
11 min walk
Dunkin'
6 min walk
Burger King
5 min walk
Dunkin'
11 min walk
Angelina's Subs
9 min walk
About this property
Holiday Inn & Suites Pittsfield-Berkshires by IHG
Hotel in the city centre
You can look forward to a terrace, shopping on-site and a coffee shop/cafe at Holiday Inn & Suites Pittsfield-Berkshires by IHG. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
An indoor pool
Free self-parking and valet parking
Breakfast (surcharge), express check-out and express check-in
A computer station, 10 meeting rooms and a porter/bellboy
Guest reviews say great things about the helpful staff
Room features
All 179 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free offsite parking within 191 metres
Free uncovered self parking on site
Free uncovered valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Health club
Indoor pool
Library
Shopping
Ski passes
Wine tours
Family friendly
Free rollaway/extra bed
In-room cot
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
10 meeting rooms
24-hour business centre
Computer station
Conference centre
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for to-go breakfast: from approximately USD 12.99 per person
Pet fee: USD 50.00 per accommodation, per stay (maximum USD50.00 per stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.
How much does it cost to stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG?
As of 7 Aug 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Pittsfield-Berkshires by IHG on 23 Aug 2026 start from £105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn & Suites Pittsfield-Berkshires by IHG pet-friendly?
Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Holiday Inn & Suites Pittsfield-Berkshires by IHG?
Self-parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at Holiday Inn & Suites Pittsfield-Berkshires by IHG?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at Holiday Inn & Suites Pittsfield-Berkshires by IHG?
Checkout is at noon.
Where is Holiday Inn & Suites Pittsfield-Berkshires by IHG located?
Located in the heart of Pittsfield, this hotel is within a 5-minute walk of Berkshire Museum, Colonial Theater and Berkshire Athenaeum. Lichtenstein Center for the Arts and Barrington Stage Company are also within 10 minutes. Pittsfield Intermodal Transportation Center is 6 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lots of construction going on, but the staff was great. They valet-parked my car and had it waiting for me in the morning. The room was clean and comfortable.
The outside of the hotel is really run down. Granted they are doing a lot of construction, we had to park down the road because there wasn’t enough parking. The rooms are ok, but only one elevator was working so we had to wait a very long time to use it during multiple times. Staff was very courteous.
Hasel
Stayed 1 night in Jul 2026
Verified review
6/10 Okay
Melissa
29 Jul 2026
Liked: Cleanliness, staff & service
The elevators were not working very well or often. My room was nice though and the bed was very comfortable.
Nice property. Breakfast buffet was good. Parking lot was under construction, but complimentary valet parking was offered. Friendly staff, comfortable beds.resturanton 2 nd floor was good
The place is under construction—which I usually don’t mind…but this place had a dirt entrance, dysfunctional elevators, my room had already been renovated—with wallpaper coming unglued, bathroom fixtures that felt like they were coming off the wall. The AC was out so they replaced it with a portable AC on such a short cord it was a taut 4”H line right next to the bed.
Location is good. Few blocks to Barrington Stage and short drive to Guido’s and Tanglewood.
They should not be charging what they are charging in the conditions they are in. Ive stayed at Four Seasons undergoing renovations for far less and they know how to make the work invisible to the guests.
The staff here is wonderful. The rooms are comfortable. There is only one working elevator in this 12 story hotel for both staff and guests to use. Various parts of the hotel and the parking lot are also currently under construction making it difficult to find a spot and get into and out of the hotel if you are in a wheelchair, using a stroller or just even walking. They have valet service but it’s not the most convenient if you have a load of items that you need to get into and out of your car each time you arrive back at the hotel. The pool is also very deep, starting at 4 feet and sloping down almost immediately. Not a great place to stay for families. Again, great staff though!
Catherine
Stayed 2 nights in Jun 2026
Verified review
6/10 Okay
Elizabeth
31 May 2026
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very polite and helpful. But the property was under construction, so you had to walk over a block to your car and park it or you can do a valet that was never present?
From what I was told from other people that were staying there is that the place I’ve been under construction for a couple years now that was not advertise that was going on so it was kind of frustrating.
There was no Hot Water for washing or showers. I talked to the staff and they said it would be fixed right away, it never was. It’s hard totakeacold shower after a hot day touring. The place was being remodeled. I think it should have been closed. The muddy parking area was hard on your shoes. Only one elevator was operable. We waited 10 minutes to get down from the 8th floor. It was scary if there was an emergency it would have been a disaster. Not Good!!
Three elevators with only one of them working, the entire time I was there. There are stairs which I used once from my 5th floor room, but then discovered the stairwell does not open on the 2nd floor and the second floor is where the restaurant, bar, gym and everything else you might want are located.
There's a sign in the lobby " Rise and Dine!" When I finally arrived at the breakfast room with, of course, my room key, I was asked if I had a coupon...meaning, had I paid for breakfast upfront? No, I didn't. Breakfast, she said, was a buffet which cost $11.99. Okay, let's put it on my bill. No, she refused to do that...so I had to go back to the single working elevator and take another ten-minute trip to get back to my room and grab my wallet. The buffet was a tired collection of eggs, sausage, french toast, etc. which had been put out at 6:30...not great.
Rosemary
Stayed 2 nights in Jul 2026
Verified review
10/10 Excellent
margaret
29 Mar 2026
Liked: Cleanliness
OK, the hotel needs updating, but the staff was so friendly and helpful it didn't even matter. We parked our car, walked everywhere, 2 min to the Colonial theater! Insider tip, if you buy a breakfast tix from the front desk it's less $ than paying at the restaurant.
margaret
Stayed 1 night in Mar 2026
Verified review
8/10 Good
Donna
22 May 2026
Liked: Cleanliness, staff & service, amenities
I was a bit distressed by the parking lot situation and with the garage and lot all dug up and torn apart it looked horrible. But the staff was super kind and helpful and the room was really nice and I liked everything else about it. I was a bit anxious when I pulled up. It would have been nice to know in advance. But our stay went great. (My dog and me). I would stay there again if I have another dog trial out in that area.
Rooms were clean and spacious. Our room had 2 queen beds and they easily accommodated 2 of us and our late teen children. It's only 20 minutes from Jiminy Peak skiing area. There are several breakfast and food places nearby.