Pitsidia Holidays from £528

I had such a wonderful stay at this hotel and could not be happier with my experience. From the moment I arrived, I felt completely welcomed and cared for. The staff made me feel like I was part of their family. Every person went above and beyond to make sure I was comfortable, and the hospitality was outstanding. They were kind, friendly, and always attentive. The cleaners were cheerful, helpful, and even assisted me with my luggage, which I appreciated. The staff also prepared special breakfast options just for me, showing such thoughtfulness and care. As I am pregnant, I felt they gave me extra attention, but I am certain that even if I wasn’t, the service would have been just as exceptional. The manager or owner was especially welcoming, greeting me daily, checking if I needed anything, and making sure all was perfect. I could see how much pride they take in ensuring guests are happy. The room was clean, comfortable, and peaceful, and I slept very well. The location was excellent, within walking distance to restaurants, shops, and many places to explore. The combination of a perfect location, spotless rooms, and the warmest hospitality made my stay memorable. This hotel exceeded my expectations in every way. I will definitely return and highly recommend it to anyone looking for a welcoming, comfortable, and genuinely caring place to stay.

Beautiful Hotel in a Great Location, But Some Details Let It Down We recently stayed at Castello Boutique Suites in Sissi, Crete to celebrate our anniversary, and overall, we had a very good holiday. The hotel made a wonderful gesture by upgrading us to a larger suite with a private side pool, which felt so special and really set the tone for our stay. The suite itself was stylish and comfortable, the breakfast was excellent every morning, and the staff were consistently warm, welcoming, and genuinely kind. The location couldn’t be better — just a 2-minute walk from the charming port of Sissi, with plenty of tavernas and shops nearby. That said, as this is marketed as a five-star hotel, we were a little disappointed by some details. Positives: – Thoughtful anniversary upgrade to a suite with private pool. – Beautiful, modern, and spacious room. – Fantastic location (2 minutes from Sissi port). – Excellent breakfast with plenty of choice and quality. – Friendly, professional, and welcoming staff. – Relaxed, peaceful atmosphere throughout. Negatives: – Private pool jets and lights didn’t work; nothing was fixed during our stay. – Pool needed topping up and sides had algae. – No towel hooks in the bathroom; “do not disturb” system broken. – Daily housekeeping, but balcony wasn’t cleaned in 8 nights. – Cups and glasses not refreshed — had to wash them ourselves. No blinds/curtains: poolside window let in sun at 5am, back window was lit at night, affecting sleep and

We were delighted w our room w its own private pool. Buffet food was super and easy to change for lunch instead of dinner. Staff were very polite and helpful. Facilities were clean and well maintained. Would def recommend for couples and families. The resort is in a steep incline so less suitable for people w mobility difficulties. Ag Nik is a surprisingly lovely town w great restaurants and shops near the lake. Beach near the hotel was perfect. We hope to go back next year!

Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.