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"Rude staff, missed things on breakfast menu, staff on their phones or sitting behind desk"

"The Hotel is very nice and completely new. The host is really friendly and he can show you everything what you can do in Trincomalee."

"Excellent central location for exploring central Trincolomee. Well-managed and friendly, accommodating staff. Make sure to request a room with hot water and AC as not all rooms are the same. Of note, the hotel is currently in the process of adding another floor. Once completed, there will be some nice city views from the top floor rooms."

"Friendly, kind staff, very helpful, family run, always ready to meet the needs. Large rooms with patio that leads to the tropical garden, close to the beautiful beach of Nilaveli Beach.Highly recommended"

"The hotel is truly wonderful. The location is superb (with amenities nearby and the beach right next door), the rooms are clean and cozy, and the breakfast is delicious. However, my fondest memory is of the staff, who fulfill your wishes before you even have a chance to express them—sometimes even before you realize you need something. I highly recommend this hotel!"

"Wonderful staff"

"New brand hotel, very clean and neat, located not far from the beach, very friendly and helpful staff."

"The property is on the main town street which is noisy. The property is some distance from a good beach. The air conditioning unit had a dull light which shone through the night."

"Clean, simple room, clean bathroom, helpful staff , beach and restaurants in walking distance. Staff helpful, pool ok , bed not very comfortable, cramped space."

"Des gens rares , d une grande gentillesse qui méritent d être connus Font beaucoup d efforts pour le client "

"Great friendly staff!!"