Pierreval Holidays from £253

Great Hotel and facilities just a bit out of the way for central Rouen

A nice room with welcome air conditioning and a comfortable bed, but overall the experience was disappointing given the expectations of the price point and Mercure brand: only paper cups provided in lieu of glasses; dreadful coffee in the room with only powdered milk that was well past its due date; and paying extra for a sea view is not worth the money as all one can see is a derelict outdoor swimming pool. Bike parking was fine.

Front desk staff very helpful. Close to wonderful things Rouen has to offer. Great breakfast.

The hotel was very nice and clean. The staff were excellent- all very friendly and helpful. We can not comment on the breakfast as we decided to walk into the old town instead which was only an easy 10 minute walk away - and very lovely when you get there. It was great to have onsite parking but it was a bit of a faff as it is fairly tight spaces and you need to use codes to get in and out - but still good to have . The only reason we didn’t mark it excellent was because the on site facilities such as the bar were a bit basic. Overall great value for money.

Room definitely fit our needs and was very spacious. Unfortunately there was no safe or iron in the room which was disappointing. Food options are also very limited. The staff was nice however and spoke English very well.