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"This property has so much potential for being incredible, however… it’s just really good. The bellmen were outstanding!!! Everyone of them, every time I need to leave the hotel, or arrive to the hotel! No need for Uber when a taxi is only a 2 min wait. Unfortunately, for us, it rained our whole stay so the rooftop bar wasn’t open. I really wanted to experience that. The bar downstairs, was incredibly beautiful, but unbelievably empty on a Saturday night! I couldn’t for the life of me figure out why. My room was massive! My girlfriend, &. I both showered at the same time in different showers! Which is probably great, if you wait until the last min to get ready in the morning, and are running behind. lol The room also had a Suna, or steam room in it! My room seriously needed to be updated! However, my Tv was huge, & my bed was incredibly soft, & comfortable! The front desk had the kitchen prepare my girlfriend, & I 2 box breakfasts to go! We had breakfast included, but we had to be at the meeting point for our tour to Portofino at 7am the same time breakfast opens at the hotel. Had a great stay at the Westin, just wish my room was updated! "

"The location is fantastic, very close to Duomo. The hotel is an old hotel but very functional, spacious and comfortable. The staff are friendly and helpful, except the guy serving the front desk with white hair and glasses. We interacted with him couple of times, he always appeared to be unfriendly and grumpy. He joked my racial last name in a wrong way that I really felt offended. Other than that, we had a good stay and breakfast was good"

"I would definitely come back "

"Perfect stay"

"I've just mentioned that it would be my birthday during my stay asking for a cupcake at breakfast and they sent a bottle of Prosecco with two flutes and an amazing card handwritten by the staff. This was an amazing surprise that made me feel so happy and made my day even more special. Thanks for all the Rosa Grand Staff, I'll never forget it."

"Great location for shopping and dinning and walking . Easy parking for the car and very helpful staff. Spacious and quiet rooms. Fast internet . Would repeat. "