Title: Holiday Inn North Phoenix Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn North Phoenix Travelers can unwind in the spa tub or hit the gym after exploring the nearby Grand Canyon University campus - a perfect way to end the day ## Photo gallery for Holiday Inn North Phoenix ![Outdoor pool - Holiday Inn North Phoenix (Phoenix)](https://images.trvl-media.com/lodging/1000000/550000/548900/548802/f63a6f24.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, hypo-allergenic bedding, in-room safe, desk - Holiday Inn North Phoenix (Phoenix)](https://images.trvl-media.com/lodging/1000000/550000/548900/548802/dc9435f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, hypo-allergenic bedding, in-room safe, desk - Holiday Inn North Phoenix (Phoenix)](https://images.trvl-media.com/lodging/1000000/550000/548900/548802/0d7e2000.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed, Non Smoking (Feature) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk - Holiday Inn North Phoenix (Phoenix)](https://images.trvl-media.com/lodging/1000000/550000/548900/548802/a0d1613f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, hypo-allergenic bedding, in-room safe, desk - Holiday Inn North Phoenix (Phoenix)](https://images.trvl-media.com/lodging/1000000/550000/548900/548802/28998f04.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of North Phoenix, Holiday Inn North Phoenix offers upscale comfort with practical amenities. Guests can relax in the spa tub or enjoy the outdoor pool. The hotel provides dry cleaning/laundry services, meeting spaces and free WiFi for a convenient stay. ## Reviews 7.8 Good ## Popular amenities - Pool - Hot tub - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=548802&PinnedHotelID=548802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=548802&PinnedHotelID=548802&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=548802&PinnedHotelID=548802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=548802&PinnedHotelID=548802&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=548802&PinnedHotelID=548802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=548802&PinnedHotelID=548802&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=548802&PinnedHotelID=548802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=548802&PinnedHotelID=548802&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/8900/8900/318a2a30_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard Phoenix North by Marriott North Phoenix - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 1,004 reviews £113 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Phoenix-Hotels-Courtyard-Phoenix-North-By-Marriott.h8900.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=178298&destination=Phoenix (and vicinity)&destType=MARKET&latLong=33.44828,-112.07518&searchId=af70bc79-498c-4fa7-9023-c50e59b8c2c9&top_cur=GBP) Ad ![BBQ/picnic Area](https://images.trvl-media.com/lodging/83000000/82980000/82974300/82974249/02a459cb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### WaterWalk Extended Stay by Wyndham Phoenix - N. 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Pool - Pet-friendly - Parking included - Free Wi-Fi 7.0 Good 1,229 reviews £48 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Phoenix-Hotels-Studio-6-Tempe.h1000730.Hotel-Information?chkin=2026-1-14&chkout=2026-1-15&rm1=a2®ionId=178298&destination=Phoenix (and vicinity)&destType=MARKET&latLong=33.44828,-112.07518&searchId=af70bc79-498c-4fa7-9023-c50e59b8c2c9&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhoenix-Hotels-Holiday-Inn-North-Phoenix.h548802.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhoenix-Hotels-Holiday-Inn-North-Phoenix.h548802.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.59568%2C-112.12000&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KrQ5sURgScf1LKM1QdBS2pjwzkw=) 12027 N 28th Drive, Phoenix, AZ, 85029 #### What's nearby - Rose Mofford Sports Complex \- 2 min drive \- 1.7 miles - Grand Canyon University \- 8 min drive \- 7.0 miles - Phoenix Convention Center \- 13 min drive \- 13.1 miles - State Farm Stadium \- 21 min drive \- 15.0 miles - Arizona State University \- 23 min drive \- 25.0 miles #### Getting around - 19th Avenue/ Dunlap Station - 7 min drive - Phoenix, AZ (DVT-Phoenix Deer Valley) - 10 min drive #### Restaurants - ‪In-N-Out Burger - ‬3 min drive - ‪Raising Cane's Chicken Fingers - ‬2 min drive - ‪McDonald's - ‬3 min drive - ‪Chick-fil-A - ‬3 min drive - ‪Panera Bread - ‬2 min drive ## About this property ### Holiday Inn North Phoenix Upscale hotel near Grand Canyon University Consider a stay at Holiday Inn North Phoenix and take advantage of a corner/local shop, a terrace and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a bar and a gym, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool - Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out - Express check-in, a ballroom and meeting rooms - Free newspapers, wedding services and a TV in reception Room features All 174 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Hypo-allergenic bedding and free cots/infant beds - Bathrooms with free toiletries and hairdryers - 32-inch flat-screen TVs with premium channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Outdoor pool, a waterfall pool](https://images.trvl-media.com/lodging/22000000/21610000/21600100/21600042/aa17c4c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Stay in Old Town Downtown Scottsdale - Pool - Parking included - Free Wi-Fi - Restaurant [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=21600042&PinnedHotelID=21600042&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/22000000/21610000/21600100/21600024/2d76ca23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Stay in Kierland Paradise Valley Village - Pool - Parking included - Free Wi-Fi - Restaurant [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=21600024&PinnedHotelID=21600024&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Queen Double Bed | Laptop workspace, bed sheets](https://images.trvl-media.com/lodging/110000000/109400000/109393200/109393128/0c34aad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rawls Motel Near Phoenix Airport Mesa - 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Pool - Pet-friendly - Parking included - Restaurant 8.8 Excellent 514 reviews £132 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=17858697&PinnedHotelID=17858697&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1070000/1066500/1066412/36cc8bcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Phoenix - Chandler by IHG Ocotillo - Pool - Hot tub - Pet-friendly - Free Wi-Fi 8.8 Excellent 1,001 reviews £92 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1066412&PinnedHotelID=1066412&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/3000000/2220000/2217700/2217668/61e5327a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Phoenix Desert View at Mayo Clinic North Phoenix - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.8 Excellent 855 reviews £224 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=2217668&PinnedHotelID=2217668&HadPinnedHotel=true®ionId=-1&adults=2) ![Pillow-top beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/40000/34300/34279/4304ec13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Phoenix - Mesa West by IHG Mesa - Pool - Hot tub - Breakfast included - Parking included 8.6 Excellent 219 reviews £110 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=34279&PinnedHotelID=34279&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free RV/bus/lorry parking on site - Parking on site (surcharge) - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available for a fee: USD 2.50 to 10 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Gym - Hot tub - Outdoor pool - TV in common areas ### Family friendly - Grocery/convenience store - In-room cot - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Separate bedroom - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 2,497 square feet of conference space - 24-hour business centre - Computer station - Meeting rooms ### Outdoors - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) ### More - 4 floors - Ballroom - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: midnight Express check-in available Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 35.00, per accommodation, per stay, plus a deposit of USD 35.00 per stay Service animals are welcome, and are exempt from fees Up to 18 kg per pet ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50.00 per stay - Utility fee: USD 30.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 2.50 to 10.00 per person - Pet deposit: USD 35.00 per stay - Pet fee: USD 35.00 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Hotel Phoenix North Holiday Inn North Phoenix Holiday Inn Phoenix North Holiday Inn Phoenix Airport Holiday Inn North Phoenix Hotel Holiday Inn North Phoenix Hotel Phoenix Holiday North Phoenix Phoenix Holiday Inn North Phoenix Hotel Holiday Inn North Phoenix Phoenix Holiday Inn North Phoenix Hotel Phoenix ## Frequently asked questions ### Does Holiday Inn North Phoenix have a pool? ### Is Holiday Inn North Phoenix pet-friendly? ### How much is parking at Holiday Inn North Phoenix? ### What time is check-in at Holiday Inn North Phoenix? ### What time is check-out at Holiday Inn North Phoenix? ### Where is Holiday Inn North Phoenix located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn North Phoenix Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.2 Location ### 8.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 341 8 - Good 350 6 - Okay 161 4 - Poor 78 2 - Terrible 72 ## Reviews ### 2/10 Terrible #### Luke 12 Feb 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The Hotel had been closed down for months... I booked a hotel through hotels.com that had been closed down for months! Unacceptable. ##### Luke Stayed 3 nights in Feb 2021 ### 2/10 Terrible #### leah 27 Nov 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Scared for my life! I did not even step foot into the hotel. The entrance was coned off and there were homeless people and individuals doing drugs all around me. Terrible experience. The address and or location must have a problem. ##### leah Stayed 1 night in Nov 2020 ### 10/10 Excellent #### Crystal 27 Jun 2020 Liked: Cleanliness, staff & service, room comfort #### It’s good hotel It’s decent and not bad rooms didn’t smell bad wouldn’t mind staying in this hotels ##### Crystal Stayed 1 night in Mar 2020 ### 8/10 Good #### Verified traveller 6 Apr 2020 Liked: Staff & service, amenities, property conditions & facilities Bad ass clean and great services. Thank u for the great stay . Keep up the good work ##### Verified traveller Stayed 1 night in Apr 2020 ### 2/10 Terrible #### Gary 28 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort It was the worst experience I have ever had. There was no power cord for the television when we checked in. Luckily my fiancé works in IT and used one he had with him. When we were electing to stay another night I was keeping rudely came in and accused us of smoking in the room just because we had a Vape mod on the table. After playing with the housekeeper who I thought understood we did not smoke in the room and we did not Vape in the room she seemed OK. Then I proceeded to go to the desk and a manager came out and said I could not book instead he walked me up to my room and he told me that we could not take the power cord that we provided for the television as well as that we smoked in the room and we did not! I have never been so humiliated in my life and as I have enjoyed other holidays and I will be spreading the word on this evil establishment. The way we were treated was inhumane and later we found out that we were charged for a power cord for the television even though they kept the one we provided! All I was doing was holding onto someone’s Vape mod I don’t even Vape myself it was just sitting on a table and we were accused and judged and treated horribly. We also had a $200 and $50 smoking charge Applied to our card. I am disgusted with this establishment and I recommend that no one stays there ever they are rude conceited judge mental people. ##### Gary Stayed 1 night in Mar 2020 ### 6/10 Okay #### Verified traveller 20 Mar 2020 Liked: Staff & service Disliked: Amenities Our door looked like it was busted in prior .. tv didn’t work the 1 st night .. and WiFi also .. couldn’t go to pool or hot tub .. and restaurant was not open .. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 6/10 Okay #### Katie 17 Mar 2020 #### Bad Area The hotel itself was not bad. But the paet of town is one of the top 5 worst parts of Phx. I heard police and ambulance sirens all through the night. I will not go back. ##### Katie Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 17 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable bed and pleasant desk attendants and staff ##### Verified traveller Stayed 5 nights in Mar 2020 ### 8/10 Good #### Roberta 17 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very comfortable clean and spacious. Modern and friendly atmosphere. Very good breakfast and we will book there again. Thanks holiday inn ##### Roberta Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 10 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### People making my stay a pleasure Branden and staff were genuine and a pleasure to deal with really nice experience ##### Verified traveller Stayed 4 nights in Mar 2020 ### 8/10 Good #### Kathleen A 9 Mar 2020 Liked: Cleanliness, staff & service No internet connection except sitting in lobby ##### Kathleen A Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Anon 7 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities Quick, simple easy check in...front desk was very nice and talkative ##### Anon Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller 6 Mar 2020 Liked: Room comfort Disliked: Cleanliness Room was fine. Not special, but clean. I would not eat or drink there. The lobby/bar/restaurant was drab and didnt give off the squeaky clean feeling you want. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 6/10 Okay #### Verified traveller 5 Mar 2020 Liked: Cleanliness, staff & service The staff was helpful, especially the bartender and staff in the restaurant. I was put off with the comment "you are early for registration " when we got there, but they overcame that soon after we got there. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller 3 Mar 2020 Disliked: Cleanliness, amenities, property conditions & facilities Got this room for my 90+ year old parents. Handicapped room. The sink wouldn’t drain, the toilet seat had a broken bolt so it slide off, the blinds were broken, the sliding bathroom door was too hard for them to slide. They moved them to another room. Drawer pulls were all loose. Staff tried to accommodate them but the condition of the first room was horrible. Second room was barely adequate. Overall disappointed in the condition of the hotel. ##### Verified traveller Stayed 7 nights in Feb 2020 ### 4/10 Poor #### Paul, Riverside, Calif. 2 Mar 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities The room is in desperate need of updating The bathroom has no available means to hang up a towel after use. You want a patron to forge room service re; the replacement of towels/bedding during a short stay but there wasn't a place to hang up a towel. This is the 21st century, there was no WIFI throughout the weekend we stayed there Fix it...theres no reason for the failure to provide WIFI to patrons. And now you're charging $10.00 per room for a nickle & dime breakfast that measures up to none! ##### Paul Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 25 Feb 2020 THe Holiday Inn has changed owner organizartion and the awards card I previously used (Consolidated...) was not recognized. hafe to apply for the ? IHL ? was difficult for the staff to do. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 6/10 Okay #### Verified traveller 22 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities My room did not have internet which made work tougher than what it should be. ##### Verified traveller Stayed 5 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 20 Feb 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities I notified the front desk that I was having problems turning on the hot water in the shower. Maintenance came to the room and said that he was unsure what the problem was and that he would talk to the front desk. Nothing came out of it, so we did not have hot water during our entire stay. The doors to the bathroom and closet could barely open, the phone did not work in the hotel room, and the lobby area had a funky smell. Definitely would not reccomend. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller 17 Feb 2020 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Our business has a corporate account with this hotel. I emailed them before hand and told them the name of the employer we had staying there and they still hassled her when she was trying to check in as to why she was checking in and who she was. When I emailed them regarding the driver staying there it said initially that their email box was already full so they couldn’t except any other emails. The front desk clerk said she was going to empty out the email and let me know that she for sure got the email I sent, and she never called me back. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller 17 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the staff were so friendly and accommodating. clean and quiet. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 12 Feb 2020 Disliked: Cleanliness, property conditions & facilities Hotel is is not kept up like most Holiday Inns and smelled. Not sure if pets allowed to stay here but one entrance smelled like kitty litter and my room stunk. Asked the maid for spray for my room and she gave ME the spray to do it myself! Front desk rude. Use to enjoy staying here but they let the place go downhill. Won’t be staying here anymore. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 8/10 Good #### Ophelia, Minneapolis 12 Feb 2020 Liked: Staff & service, property conditions & facilities Disliked: Amenities Our stay was good overall. The room was clean. Breakfast was always hot and plentiful. We we disappointed the hot-tub wasn't working. Therefore, we didn't get to use it while there for 2 days. ##### Ophelia Stayed 2 nights in Feb 2020 ### 8/10 Good #### Christopher 3 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable, nice room, ##### Christopher Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 2 Feb 2020 Liked: Staff & service, amenities, property conditions & facilities I liked everything that I was able to experience about this hotel. From the Staff, to the rooms, to the amenities, etc. ##### Verified traveller Stayed 1 night in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Arizona Biltmore, LXR Hotels & Resorts](https://www.expedia.co.uk/Phoenix-Hotels-Arizona-Biltmore.h9796.Hotel-Information) > > [Hotel Valle del Este Golf Spa](https://www.expedia.co.uk/Vera-Hotels-Hotel-Valle-Del-Este-Golf-Spa.h1189692.Hotel-Information) > > [AccorHotels Hotels in Cornwall](https://www.expedia.co.uk/Cornwall-Hotels-Accor-Hotels.0-0-d6145039--bAccorHotels.Travel-Guide-Filter-Hotels) > > [Hyatt Place Scottsdale/Old Town](https://www.expedia.co.uk/Phoenix-Hotels-Hyatt-Place-ScottsdaleOld-Town.h159161.Hotel-Information) > > [Meriton Suites Mascot Central](https://www.expedia.co.uk/Sydney-Hotels-Meriton-Suites-Mascot-Central.h15130172.Hotel-Information) > > [Hotels in Naousa](https://www.expedia.co.uk/Naousa-Hotels.d6051758.Travel-Guide-Hotels) > > [3 Star Hotels in Edinburgh](https://www.expedia.co.uk/3Star-Edinburgh-Hotels.s30-0-d6069845.Travel-Guide-Filter-Hotels) > > [Inn at Eagle Mountain](https://www.expedia.co.uk/Phoenix-Hotels-Inn-At-Eagle-Mountain.h103478.Hotel-Information) > > [Holiday Inn Cardiff City Centre by IHG](https://www.expedia.co.uk/Cardiff-Hotels-Holiday-Inn-Cardiff-City-Centre.h802589.Hotel-Information) > > [Bespoke Inn Scottsdale](https://www.expedia.co.uk/Phoenix-Hotels-Bespoke-Inn-Scottsdale.h6152687.Hotel-Information) > > [The Charles Hotel](https://www.expedia.co.uk/Boston-Hotels-The-Charles-Hotel.h15861.Hotel-Information) > > [5 Star Hotels in Dungloe](https://www.expedia.co.uk/5Star-Dungloe-Hotels.s50-0-d6293517.Travel-Guide-Filter-Hotels) > > [Canopy by Hilton Scottsdale Old Town](https://www.expedia.co.uk/Phoenix-Hotels-Canopy-By-Hilton-Scottsdale-Old-Town.h54159544.Hotel-Information) > > [Hampton Inn & Suites Phoenix Downtown](https://www.expedia.co.uk/Phoenix-Hotels-Hampton-Inn-Suites-Phoenix-Downtown.h22270752.Hotel-Information) > > [Courtyard by Marriott Sedona](https://www.expedia.co.uk/Sedona-Hotels-Courtyard-By-Marriott-Sedona.h15604280.Hotel-Information) > > [Catalonia Punta del Rey](https://www.expedia.co.uk/Candelaria-Hotels-Catalonia-Punta-Del-Rey.h995585.Hotel-Information) > > [Hotels near Marina Rubicon](https://www.expedia.co.uk/Marina-Rubicon-Hotels.0-l6281584-0.Travel-Guide-Filter-Hotels) > > [Chester Hotel](https://www.expedia.co.uk/London-Hotels-Chester-Hotel-Victoria.h2533610.Hotel-Information) > > [Tugay Hotel](https://www.expedia.co.uk/Fethiye-Hotels-Tugay-Hotel.h24310515.Hotel-Information) > > [Mercure Sydney](https://www.expedia.co.uk/Sydney-Hotels-Mercure-Sydney.h460470.Hotel-Information) > > [Tanque Verde Ranch](https://www.expedia.co.uk/Tucson-Hotels-Tanque-Verde-Ranch.h11265676.Hotel-Information) ### Flights > [Flights from Hounslow (LHR) to Taipa (MFM)](https://www.expedia.co.uk/lp/flights/lhr/mfm/london-to-macau) > > [Austrian Airlines](https://www.expedia.co.uk/Austrian-Airlines-Flights.cOS.Travel-Guide-Airlines) ### Packages ---