We loved our stay. This was our first time in Phoenix and we couldn’t have asked for a better place to call home while there on vacation. The home was clean, spacious, and welcoming.
The house is located in a nice, quiet neighborhood with easy access to the necessary shops (e.g. grocery store, drug store, Starbucks). The location was easy and convenient to everywhere we visited while there - about a 20-25 minute drive to most places (we went to Tempe, Scottsdale, Downtown Phoenix, among other places).
The home was well stocked with towels, linens, paper products (toilet paper, paper towels), kitchen supplies, and had sufficient dishes. Our family of 4 was able to spread out. I read in previous reviews that it takes a while for the shower to heat up in the master bathroom. This is true but, it does reach a full hot temp after a while - just requires a little patience. We loved the backyard and pool!! It felt like a complete escape.
We had a couple of minor unexpected issues during our stay - a breaker flipped causing the outside lights not to work temporarily and we requested to have the pool heated after arriving but the system needed to be fixed by the pool company causing a slight delay. However, I cannot overemphasize how helpful and responsive both the owner and property manager were in resolving these issues for us. Customer service was top notch!
If/when we go back to Phoenix, we’ll absolutely plan to rebook here!