Breakfast and dinner served

Reviews of Graduate by Hilton Tempe

4 out of 5
Graduate by Hilton Tempe
225 East Apache Boulevard, Tempe, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 121 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vincent, Tucson

Stayed 1 night in Jun 2025

8/10 Good

Tagitamaula

Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Jun 2025

6/10 Okay

Ed

Liked: Cleanliness, amenities, property conditions & facilities
This is not four stars by any stretch of the imagination. The rooms are tiny. The restaurant/bar has odd hours, and there is nothing within walking distance in 100+ degree weather.
Stayed 4 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap but clean
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Travelled with group
Liked: Staff & service, amenities
They had extension cords holding the power together. I had to put my phone away from reach on the desk instead of the table in front of me.
Stayed 1 night in Jun 2025

10/10 Excellent

Israel

Stayed 2 nights in May 2025

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, amenities
The staff is fantastic. They were super welcoming hence the 5 stars. The facility is showing some age but very clean and it is a super location.
Stayed 2 nights in Jun 2025

2/10 Terrible

Marina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel should not be considered a Graduate Hotel, that promises to be a welcoming and one of a kind place. I have been to 2 other graduate (from the original ones before hilton bought it), and they were phenomenal and very unique, with great amenities and new/modern rooms. What it seems like they did here is get an antiquated hilton hotel and add a few new pieces of furniture and color to the walls. They didn't have any water available for purchase in the property for 2 days, and didn't seem to care when we asked - just said they must be out of water, a very poor breakfast selection to order from their cafe, with half of the items being out of stock, and the rooms and facilities feel old, and not welcoming at all.
Stayed 1 night in May 2025

2/10 Terrible

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom filthy. Noisy and uncomfortable beds. Paid for breakfast only to find it was pastries and coffee. They refused to refund the money I paid for breakfast even though we did not eat there.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
I had a wonderful stay. The room was spotless and very comfortable. The front desk staff were incredibly friendly and always willing to help. The hotel is in a fantastic location, close to everything I needed. Plus, the coffee from the bar in the morning was a perfect way to start the day!
Stayed 3 nights in May 2025

10/10 Excellent

Denise

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a play at ASU Gammage. Was so convenient being able to just walk there and staff is the nicest we've come across in a long time anywhere. Our fur babies were welcomed with treats and theres a nice little grassy area to walk them.
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay as always. So handy seeing a show and just walking across from Gammage to our room. Super clean and very comfy beds. We will be back!
Stayed 1 night in May 2025

6/10 Okay

Deborah

Liked: Cleanliness
Disliked: Amenities
I realize they have to have periods of maintenance but the kitchen was down so no breakfast, the gym was closed for repairs and no hot water after 11am as the boiler was being fixed. Decor was tired. Whole place felt old and in need of an upgrade.
Stayed 1 night in May 2025

10/10 Excellent

Mirla

Stayed 1 night in May 2025

8/10 Good

Tiffani

Stayed 1 night in May 2025

10/10 Excellent

Sasha

Stayed 1 night in May 2025

6/10 Okay

David

Stayed 1 night in May 2025

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
Small outdated room. Fun feel to the property. Great service at check in. Cafe/Bar on site but limited hours. Close to downtown Tempe.
Stayed 1 night in May 2025

4/10 Poor

Joseph

Disliked: Staff & service
Had to ask staff several times for the pool. Breakfast is basic and overp
Stayed 1 night in May 2025

10/10 Excellent

Alvina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my son
Stayed 1 night in May 2025

8/10 Good

sharon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Friendly staff. Very clean.
Stayed 3 nights in May 2025

10/10 Excellent

leovardo

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Fast and easy check in
Stayed 1 night in May 2025

6/10 Okay

Victor

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I booked my family's stay here for a graduation at ASU, expecting it to be comparable to other Graduate locations I've stayed at, and that was unfortunately not the case. I wish I had chosen another option that would have cost less but was happy to pay a higher price in hopes it would align with my previous experiences. While the staff and service were all friendly and great, the property leaves much to be desired. It seems that the former building was dressed up, with some nice furnishings and the like but still retains some features and a lack of detail that doesn't match what I've come to expect from Graduate hotels. The walls and elevator seem beaten up and painted over, but not enough to cancel their age or wear. They kept the former light as air dooes that feel flimsy when you open and close them. The seams on the wallpaper in the restroom are evident and visible and in some cases even cracked. The AC unit in the room worked but could never seem to get the room to an ideal cool temperature. The on site bar area service was good but again appeared worn down. If you're looking to for a more boutique like hotel experience near ASU I'd look elsewhere until more improvements are made.
Stayed 1 night in May 2025

8/10 Good

Yeri

Stayed 1 night in May 2025

10/10 Excellent

Rejon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and getting to know the area was seamless. Staff were willing to share info about Tempe and things to do in the area. Rooms were clean and up to spec with no complaints. Workout room having a peloton was a major bonus! The bar was cool, though I wished it stayed open one more hour in the evening. Walking distance to CVS and mill ave as well as other restaurants in the area.
Stayed 3 nights in May 2025

10/10 Excellent

Michelle, SEATTLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Amanda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
So many things wrong with this property, it’s so weird. You can obviously tell they are trying to be quirky, but there are so many ridiculous things about this location. 1. Parking is not included and is expensive. 2. Parking is not convenient to the main entrance. 3. The restaurant/bar has awful operation hours. 4. “No more hot breakfast for 3-4 months” is what we were told??? It’s graduation weekend. 5. Bar to pool gates are always locked… um, why would a place trying to make money not encourage you to be able to eat and drink out by the pool? 6. Hallways are not air conditioned, which is so weird. 7. Pool is FREEZING cold. How do they even do that in Tempe? 8. Shower head is on opposite side of shower from the shower controls- seriously! 9. Balcony/patio only have 1 chair- LOL!! 10. Bar staff needs serious customer service training.
Stayed 4 nights in May 2025

10/10 Excellent

Sasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved loved my stay!!! Will forever book here when I come back to Arizona
Stayed 2 nights in May 2025

4/10 Poor

Andrew

Disliked: Staff & service
We’ve stayed a bunch at this property, but within the last 6 months to a year since Hilton bought…things aren’t so great as you would expect when a HUGE hotel change takes over. Paid parking now which was once free and other
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night to visit Tempe/ASU and it was perfect. The service at the bar late at night was amazing when I needed food and drinks. Would stay again for sure.
Stayed 1 night in Apr 2025

10/10 Excellent

Hasin Ishraq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Ruchel

Liked: Cleanliness, staff & service, property conditions & facilities
There was no more conditioner when I took a shower. They ran out of toothpaste. They didn't clean the room while we were out. The food was good, though, and the staff was super friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Taryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, close to campus.
Stayed 2 nights in Apr 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Location was easy to find
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the outdoor pool and the college themed decor. The room was clean and amenities nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ahmet Alper

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to the campus and friendly service
Stayed 1 night in Apr 2025

4/10 Poor

Alicia

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was ok. Seemed disinterested
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome .. close to the asu properties
Stayed 4 nights in Apr 2025

8/10 Good

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Marco v

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

MARC

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a facility used by ASU as student housing, there are multiple signs and murals that say "Remember, we are all students" Hallways have a fresh coat of hot pink paint, love the smell. The room had a strong mildew smell in the bathroom. The room was vintage 1970. $15 per night was not disclosed until we arrived.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ganesh, LA CANADA

Stayed 1 night in Mar 2025