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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property
Desert oasis awaits near Phoenix Zoo with refreshing outdoor pool and spa tub for relaxation after exploring the Arizona landscape

Choose dates to view prices

Crowne Plaza Phoenix Airport - PHX is near the Phoenix Zoo, offering a peaceful retreat. Guests can relax in the spa tub, swim in the outdoor pool with sun loungers, work at the 24-hour business center, or use the free WiFi. The staff is consistently praised for their helpfulness.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is £82
includes taxes & fees
1 Jun - 2 Jun

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About this property

Crowne Plaza Phoenix Airport - PHX by IHG

  • Hotel near Desert Botanical Garden
  • Located close to Phoenix Zoo, Crowne Plaza Phoenix Airport - PHX by IHG provides a free return airport shuttle, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the hot tub. Enjoy a meal at the two on-site restaurants. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers
    • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Express check-out, smoke-free property and a ballroom
    • Multilingual staff, a computer station and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 290 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Free toiletries and hairdryers
    • 32-inch TVs with premium channels
    • Fridges, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 23 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self-parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Phoenix Airport - PHX by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Crowne Plaza Phoenix Airport - PHX by IHG?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Phoenix Airport - PHX by IHG on 1 Jun 2026 start from £82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Phoenix Airport - PHX by IHG pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Phoenix Airport - PHX by IHG?

Self-parking is available for USD 12.00 per day.

What time is check-in at Crowne Plaza Phoenix Airport - PHX by IHG?

Check-in begins at 4:00 PM.

What time is check-out at Crowne Plaza Phoenix Airport - PHX by IHG?

Checkout is at 11:00 AM.

Does Crowne Plaza Phoenix Airport - PHX by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crowne Plaza Phoenix Airport - PHX by IHG located?

Located in Camelback East, this hotel is 3 mi (4.8 km) from Desert Botanical Garden and 3 mi (4.9 km) from Phoenix Zoo. Arizona State University and Chase Field are also within 6 mi (10 km). 44th Street - Washington Station is only a 4-minute walk and 44th Street Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

8.0

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1115 out of 2035 reviews
Rating 8 - Good. 415 out of 2035 reviews
Rating 6 - Okay. 274 out of 2035 reviews
Rating 4 - Poor. 125 out of 2035 reviews
Rating 2 - Terrible. 106 out of 2035 reviews

Reviews

Verified

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu and Bar menu both really good
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, well located, good bar
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed! Clean and close to the airport for ease of travel
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Randall

Liked: Staff & service
Staff was very accomodating and helpful.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Masahiro

Liked: Cleanliness
Very close to the airport, so it’s very convenient to go to it
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ramesh

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Temyrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and you are right across the street from the airport. and the shuttle is super clutch.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Yes, this hotel could use a facelift but our room was clean, beds comfy and everything was functional. It was really nice to hop on the shuttle and get to the hotel after getting in on a late flight. Would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Very comfortable bed. Front desk staff Ayesha was fantastic!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, room comfort
Location is really good for travelers
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Will stay again if I’m ever in Phoenix, great location to the airport and light rail. The restaurant and bar has great food and drinks
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vivien

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , great staff & food
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was always tight on time. Friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The staff is friendly, the rooms are clean and breakfast was delicious! I love that the lobby has lawn games and a foosball table, and that you need a room key to access the elevators. Parking is an extra expense, but it’s cheap and worth it to park in the garage.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, awesome staff, great location from the airport
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner at the restaurant was delicious, and the server was very good. Our room and exercise room was very clean.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jules

Liked: Cleanliness, staff & service, amenities
Older hotel, but clean. Friendly staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The room was clean, the bed was comfortable. The hotel is dated and some areas could use some maintenance. It’s my second stay and I would stay again. The room was quiet.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
Great location to the airport and transportation options!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ceil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick pick up at airport Room comfy Lucy took good care of us at breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aloysius

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, location amd amenities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, beds are good, no extras, but you pay for extras. Was quiet, air conditioning a bit noisy but typical for an older hotel. Good proximity to the airport. It was good I would stay again.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Jodi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the bar were great, however the hotel itself needs a lot of work! I was expecting an updated nice hotel for the amount I paid! I would not stay here again, there are other hotels that are nicer and updated.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to airport
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Tia

Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing, friendly, and accommodating. The hotel is nice but the rooms and furniture are outdated. The breakfast was not flavorful and not worth the price.
Stayed 3 nights in Mar 2026