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Overview of SUN & MOON, Urban Hotel

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, soundproofing
VIP Access

SUN & MOON, Urban Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationRiverside2 min walk
    Popular LocationCentral Market10 min walk
    Popular LocationRoyal Palace18 min walk
    AirportPhnom Penh (PNH-Phnom Penh Intl.)30 min drive

Choose dates to view prices

Suite King Bed Without Balcony

  • 602 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe King Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Suite, 1 King Bed, Balcony

  • 1044 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Phnom Penh

Located in Phnom Penh, SUN & MOON, Urban Hotel is in the city centre. Notable landmarks in the area include Wat Phnom and Royal Palace, and travellers wishing to experience a bit of culture can try National Museum of Cambodia. Looking to enjoy an event or a game while in town? See what's going on at Olympic Stadium.
Popular Location

What's nearby

  • Riverside - 2 min walk
  • Kandal Market - 4 min walk
  • Old Market - 5 min walk
  • Central Market - 10 min walk
  • Royal Palace - 18 min walk

Getting around

  • Phnom Penh Railway Station - 17 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.) - 25 min drive

Restaurants

  • SALT N PEPPER, Gastropub — 1 min walk
  • UNPLUG Bar — 1 min walk
  • Au marché - 3 min walk
  • 9mart 24/7 - 3 min walk
  • Olala Cafe - 4 min walk

About this property

SUN & MOON, Urban Hotel

4-star Phnom Penh hotel in Phnom Penh City Centre, walk to National Museum of Cambodia
A full-service spa, a restaurant and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a poolside bar. All 80 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
SUN & MOON, Urban Hotel offers 80 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 12 per person
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and midnight (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 30.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 12 per person (approximately)
  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Late check-in fee for check-in between 1:00 PM and midnight (amount varies)
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

SUN MOON Urban Hotel Phnom Penh
SUN MOON Urban Hotel
SUN MOON Urban Phnom Penh
SUN & MOON, Urban Hotel Hotel
SUN & MOON, Urban Hotel Phnom Penh
SUN & MOON, Urban Hotel Hotel Phnom Penh

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 371 out of 663 reviews
5 - Excellent 56%
Rating 4 - Good. 214 out of 663 reviews
4 - Good 32%
Rating 3 - Okay. 55 out of 663 reviews
3 - Okay 8%
Rating 2 - Poor. 13 out of 663 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 663 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
International travel is very difficult during the global Covid situation. Sun and Moon staff was very helpful to me in finding correct government testing centers and helping meet all my requirements. Travel made easy as staff at Sun and Moon always were pleasant and helpful.
Stayed 7 nights in Feb 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a very modern style. Very open to outside. Is very appropriate place to meet with friends or clients to have short meeting or relax. Exercise area and especially pool allows one to exercise. Menu very improved from last year, many selections.
Stayed 6 nights in Nov 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean facility. Dining offerings were superb. They have a new expanded menu that is fantastic. Exercise, pool, sauna are all first rate.
Stayed 5 nights in Sep 2020

5/5 Excellent

Stayed 7 nights in Sep 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing venue which i will return again. Room was amazing. Good buffet breakfast options and the spa, sauna facilities were needed after touring around asia. Will be back soon
Stayed 2 nights in Dec 2016