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G Eleven Hotel

3.0 star property
Hotel with free breakfast, steps from Royal Palace

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Photo gallery for G Eleven Hotel

Outdoor pool, pool umbrellas, pool loungers
Restaurant
View from property
Front of property
Premium bedding, minibar, in-room safe, individually decorated

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Jetted bath
Shower/bath combination
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Solo Traveler Room

Premium bedding, minibar, in-room safe, individually decorated

Solo Traveler Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Private bathroom
Designer toiletries
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Triple Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Private bathroom
Designer toiletries
  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Private bathroom
Designer toiletries
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

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8.6 out of 10, Excellent, 141 reviews
The price is £35
includes taxes & fees
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About the area

Map
G11 Street 184, Behind Royal Palace, and National Museum, Khan Daun Penh, Phnom Penh, 12206

What's nearby

  • Royal Palace - 2 min walk - 0.1 miles
  • National Museum of Cambodia - 3 min walk - 0.2 miles
  • Central Market - 12 min walk - 0.7 miles
  • Phnom Penh Night Market - 15 min walk - 0.8 miles
  • NagaWorld Casino - 3 min drive - 1.5 miles

Getting around

  • Phnom Penh Railway Station - 8 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 30 min drive

Restaurants

  • ‪BROWN Coffee and Bakery Pencil - ‬5 min walk
  • ‪The Happy Damrei Board Game Cafe - ‬5 min walk
  • ‪Sony Side Up Guesthouse & Restaurant - ‬5 min walk
  • ‪Le Deli Bistro Gourmet - ‬5 min walk
  • ‪KFC (Chaktomuk) - ‬3 min walk

About this property

G Eleven Hotel

Hotel near Royal Palace
Close to NagaWorld Casino, G Eleven Hotel provides free continental breakfast, a terrace and dry cleaning/laundry services. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, express check-in and babysitting (surcharge)
  • A front desk safe, concierge services and multilingual staff
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and baths or showers
  • 24-inch HDTVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Khmer

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite motorcycle parking only
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 2012

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Eleven G
Eleven Hotel
G Eleven
G Eleven Hotel
G Eleven Hotel Phnom Penh
G Eleven Phnom Penh
G Eleven Hotel Hotel
G Eleven Hotel Phnom Penh
G Eleven Hotel Hotel Phnom Penh

Frequently asked questions

Does G Eleven Hotel have a pool?

Yes, this property has an outdoor pool.

Is G Eleven Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at G Eleven Hotel?

Self-parking is free at this property.

What time is check-in at G Eleven Hotel?

Check-in start time: 2 PM; check-in end time: 11 PM.

What time is check-out at G Eleven Hotel?

Checkout is at noon.

Does G Eleven Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is G Eleven Hotel located?

Located in Phnom Penh City Centre, this hotel is within a 10-minute walk of Royal Palace and Riverside. National Museum of Cambodia and Royal Palace Park are also within 10 minutes. Phnom Penh Railway Station is 24 minutes by foot.

G Eleven Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 119 reviews
Rating 8 - Good. 47 out of 119 reviews
Rating 6 - Okay. 41 out of 119 reviews
Rating 4 - Poor. 14 out of 119 reviews
Rating 2 - Terrible. 3 out of 119 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Susannah Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

missnöjd familj

Hotellet var i dåligt skick, mögel på rummet samt smutsigt och i dåligt skick. Badrummet hade en stor mögelfläck i taket, se sa att de behövde måla om. Toaletten gick bara att spola varannan gång. Sen fick man öppna upp och trycka på nån grej så gick det sen. Det luktade unket och fuktigt, poolen var oren och grumlig. Svårt dock att hålla barnen borta från den så vi badade ändå. Vi är inte nöjda och skulle inte rekommendera någon att åka dit.
Stayed 3 nights in Jan 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms required maintenance. No toilet seat. Safe not secured. Shower head not functioning
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Vanhat puitteet!!!!!!!!!!!@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 8 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

2/10 Terrible

Canadian, British Columbia

Disliked: Cleanliness, staff & service
The building and room is very run down and grungy looking. The customer service was poor-upon arriving they gave us the key and left us to find our own way to the room, no directions, very little Care for customers and the site. The walls of the room look like they haven’t been painted in twenty years. The lighting in room was very dim, hallway doors and balcony doors have large gaps. Weak ac in the room. Weak wifi at best. Bed was okay. Breakfast was gross and inefficient-one lady with a hot plate trying to fry eggs for 20+ people...and she looks very unhappy to be there, as did other staff. There were two neighbor dogs that barked for hours during the early hours of the morning and we couldn’t shut down the noise level bc of the leaks around the door and open cement brink style windows in the bathroom. We asked for the front desk to help us make a local call (all other places did this as a courtesy for guests)...the manager told us we could only use his phone for 50 cents a minute. The front desk was not helpful or welcoming. This hotel felt very gettho like...but was a higher mid range price. We prepaid non refundable on line for two days-got out as soon as we could. Central Location initially got us there-close to palace and river and has a small pool... not ever going back and would not recommend the place.
Stayed 2 nights in Jul 2018

6/10 Okay

Frank

Good location

Stayed 1 night in May 2018

6/10 Okay

Günther, Planegg

Liked: Cleanliness, staff & service

Gut gelegenes 2 Sterne Übergangshotel ohne Lift

Unweit des Königspalastes gelegenes ** Hotel und gut erreichbar in ca. 10 Min. Uferpromenade am Fluss. Restaurants sind entlang des Hotels paar zu finden und auch div. Shops . Zum einkaufen sind mehrere Discounter dabei , wie der " Smile Marcet " und noch andere . Am besten alles selbst ergründen und zum nachsehen den Reiseführer als Stütze benutzen. TUC TUC stehen vor dem Hotel - Preis verhandelbar wo man hin möchte ... Preis mit den TUC TUC zum Airport 8 $
Stayed 13 nights in Mar 2018

6/10 Okay

Daniel

Okey hotel

Alright hotel, not a favourite, i tried several hotels in the city. Cant give an exact reason, just didnt like it that much compared to the other hotels i stayed at.

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otimo

Hotel antigo, mas ótimo e excelente localização
Stayed 2 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Helt greit for å sove en natt, men rommets forfatning var som forventet til hotellets beliggenhet.
Stayed 1 night in Jan 2018

6/10 Okay

Claudia

Liked: Staff & service

Helpful staff

The hotel is situated a short walk away from the palace, about 5 minutes. The building itself is very nice but, it's not as well maintained. The rooms can use a fesh coat of paint and the sheets are stained and the shower was not separated from the toilet and the drainage was poor so every time I showered I ended up in a pool of water. Not pleasant. However, the rooms are big and the staff are wonderful. They are very helpful and cheery and friendly.
Stayed 4 nights in Nov 2017

4/10 Poor

jk, new zealand

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Gone down hill

This hotel has gone down hill since I was here a few years back. What a shame was such a nice place
Stayed 1 night in Nov 2017

6/10 Okay

YOUNG JAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고 수영장이있어 좋았고, 객실도 깨끗했어요.하지만 아침식사는 종류가 똑같아서 조금 실망^^

4/10 Poor

jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ulf

Ok.

Dålig service i receptionen. Visste inte om att det gick tåg till sihanoukville. Och kunde ej heller hjälpa till med växling. Man fick knappt ett godmorgon.

8/10 Good

SERGE

Liked: Cleanliness

hôtel bien situé, chambres propres

très bon rapport qualité prix. On a demandé une couverture en plus, il a été très difficile de l'avoir. Petit déjeuner très pauvre

10/10 Excellent

Saravanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a convenient location

The location is great - near many eateries and very near to the top POIs in Phnom Penh. The staff were friendly. The wifi was a bit flaky.

6/10 Okay

France

Disliked: Cleanliness

Hôtel bien placé et relativement propre.

Bien au niveau de la chambre (confort) et la piscine. Personnel très aimable et serviable. Il manque une tablette dans la sdb et de quoi déposer les trousses de toilette. Luminaires insuffisants. Odeurs désagréables dans la chambre et petit déjeuner très très basique !

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

agréable et bien situé

personnel cool

6/10 Okay

SEUNG WHAN

Disliked: Staff & service, property conditions & facilities, room comfort

위치는 좋음, 조식은 기대금물.

위치는 좋은데 주변소음이 좀 있었음. 그냥 출장호텔로 이용하시긴 좋습니다..호텔 부대시설 기대는 금물.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

6/10 Okay

NZ-Traveller, Auckland, NZ

Liked: Cleanliness, staff & service

Ok hotel with its pool as a selling point

The room was big but after staying across de rd for nearly the same price I was expecting a bit more. Loved the big balcony tho, loads of privacy. Breakfast was minimalistic, internet on the 4th floor was intermitent. No elevators. You get what you pay for.

8/10 Good

Jorge G.

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good hotel but...

The only "but" it would be that this hotel doesn't own a lift, so, if you are in one of the top floors, it could be a quite challenging.