- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Photo gallery
Guest reviews
3.5 out of 5 Good
120 reviews
Guests rated this property 3.6/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Restaurant
Map
G11 Street 184, Behind Royal Palace, and National Museum, Khan Daun Penh, Phnom Penh
Explore the area
National Museum of Cambodia5 min walk
Royal Palace12 min walk
Silver Pagoda14 min walk
Phnom Penh (PNH-Phnom Penh Intl.)28 min drive
Choose dates to view prices
Deluxe Double Room
Photos of Deluxe Double Room
Deluxe Double Room
More detailsRoom amenities
- 355 sq ft
- City view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
33 square metres m2 individually decorated room, balcony with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 24-inch LCD TV with premium channels
Food & Drink – Coffee/tea maker, minibar, limited room service and free bottled water
Sleep – Premium beddingBathroom – Private bathroom, jetted bathtub
Practical – Free local calls, safe and desk
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Superior Double Room
Photos of Superior Double Room
Superior Double Room
More detailsRoom amenities
- 323 sq ft
- City view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
30 square metres m2 individually decorated room, balcony with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 24-inch LCD TV with premium channels
Food & Drink – Coffee/tea maker, minibar, limited room service and free bottled water
Sleep – Premium beddingBathroom – Private bathroom, shower/bathtub combination, slippers and designer toiletries
Practical – Free local calls, safe and desk
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Deluxe Twin Room
Photos of Deluxe Twin Room
Deluxe Twin Room
More detailsRoom amenities
- 215 sq ft
- City view
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
20 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 24-inch LCD TV with premium channels
Food & Drink – Coffee/tea maker, minibar, limited room service and free bottled water
Sleep – Premium beddingBathroom – Private bathroom, bathtub or shower, slippers and designer toiletries
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Deluxe Triple Room
Photos of Deluxe Triple Room
Deluxe Triple Room
More detailsRoom amenities
- 269 sq ft
- City view
- Sleeps 4
- 1 King Bed and 1 Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 King Bed and 1 Single Bed
25 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 24-inch LCD TV with premium channels
Food & Drink – Coffee/tea maker, minibar, limited room service and free bottled water
Sleep – Premium beddingBathroom – Private bathroom, bathtub or shower, slippers and designer toiletries
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Solo Traveler Room
Photos of Solo Traveler Room
Solo Traveler Room
More detailsRoom amenities
- 161 sq ft
- City view
- Sleeps 1
- 1 Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 1Max adults: 10
Room details
1 Single Bed
15 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 24-inch LCD TV with premium channels
Food & Drink – Coffee/tea maker, minibar, limited room service and free bottled water
Sleep – Premium beddingBathroom – Private bathroom, bathtub or shower, slippers and designer toiletries
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
About this area
Phnom Penh
Located in Phnom Penh, G Eleven Hotel is in the city centre. Royal Palace and Cambodia-Vietnam Friendship Monument are notable landmarks, and travellers looking to shop may want to visit Riverside and Central Market. Looking to enjoy an event or a game while in town? See what's going on at Olympic Stadium. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with ecotours.
Visit our Phnom Penh travel guideWhat's nearby
- National Museum of Cambodia - 5 min walk
- Kandal Market - 9 min walk
- Wat Ounalom - 9 min walk
- Royal Palace - 12 min walk
- Silver Pagoda - 14 min walk
Getting around
- Phnom Penh Railway Station - 8 min drive
- Phnom Penh (PNH-Phnom Penh Intl.) - 28 min drive
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Return airport shuttle (surcharge)
- Local area shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
- Limo/town car service
- Shopping centre shuttle (surcharge)
Food and drink
- Free continental breakfast available daily 7 AM–10 AM
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Outdoor pool
Family friendly
- Babysitting/childcare (surcharge)
- Dry-cleaning service
- Laundry facilities
- Outdoor pool
Conveniences
- Front-desk safe
- No lifts
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- English
- Khmer
Business services
- Business centre
- Computer station
Outdoors
- Pool sunloungers
- Pool umbrellas
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Wheelchair-accessible path of travel
More
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Premium bedding
Bathroom
- Bathtub or shower
- Designer toiletries
- Hairdryer
Entertainment
- 24-inch LCD TV
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Access via exterior corridors
- Desk
- In-room massage
- Individually decorated
- Individually furnished
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
Policies
Check-in
Check-in between 2 PM and 11 PM
Express check-in
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
G Eleven Hotel Phnom Penh
G Eleven Hotel
G Eleven Phnom Penh
G Eleven
G Eleven Hotel Hotel
G Eleven Hotel Phnom Penh
G Eleven Hotel Hotel Phnom Penh
Frequently asked questions
Guest reviews
3.6
Cleanliness
3.7
Service and Staff
3.0
Amenities
3.4
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities
Rooms required maintenance. No toilet seat. Safe not secured. Shower head not functioning
Stayed 4 nights in Apr 2019
- Disliked: Cleanliness, staff & service
The building and room is very run down and grungy looking. The customer service was poor-upon arriving they gave us the key and left us to find our own way to the room, no directions, very little Care for customers and the site. The walls of the room look like they haven’t been painted in twenty years. The lighting in room was very dim, hallway doors and balcony doors have large gaps. Weak ac in the room. Weak wifi at best. Bed was okay. Breakfast was gross and inefficient-one lady with a hot plate trying to fry eggs for 20+ people...and she looks very unhappy to be there, as did other staff. There were two neighbor dogs that barked for hours during the early hours of the morning and we couldn’t shut down the noise level bc of the leaks around the door and open cement brink style windows in the bathroom. We asked for the front desk to help us make a local call (all other places did this as a courtesy for guests)...the manager told us we could only use his phone for 50 cents a minute. The front desk was not helpful or welcoming. This hotel felt very gettho like...but was a higher mid range price. We prepaid non refundable on line for two days-got out as soon as we could. Central Location initially got us there-close to palace and river and has a small pool... not ever going back and would not recommend the place.
Stayed 2 nights in Jul 2018
- Liked: Staff & service
Helpful staff
The hotel is situated a short walk away from the palace, about 5 minutes. The building itself is very nice but, it's not as well maintained. The rooms can use a fesh coat of paint and the sheets are stained and the shower was not separated from the toilet and the drainage was poor so every time I showered I ended up in a pool of water. Not pleasant. However, the rooms are big and the staff are wonderful. They are very helpful and cheery and friendly.
Stayed 4 nights in Nov 2017
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