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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, individually decorated, individually furnished

Guest reviews

3.9/5 Good
400 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationNational Museum of Cambodia1 min walk
Popular LocationKandal Market4 min walk
Popular LocationWat Ounalom4 min walk
AirportPhnom Penh (PNH-Phnom Penh Intl.)27 min drive

Choose dates to view prices

  • Deluxe Twin Room, 2 Single Beds

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin Room, 2 Single Beds
  • Deluxe Double Room, 1 King Bed

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Double Room, 1 King Bed
  • Royal Palace View Balcony

    Room amenities

    • 409 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoyal Palace View Balcony
  • Royal Palace View Garden Balcony

    Room amenities

    • 592 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoyal Palace View Garden Balcony

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Phnom Penh

Located in Phnom Penh, Frangipani Royal Palace Hotel is in the city centre and on the waterfront. Royal Palace and Wat Phnom are notable landmarks, and travellers looking to shop may want to visit Phnom Penh Night Market and Central Market. Looking to enjoy an event or a game while in town? See what's going on at Olympic Stadium. Spend some time exploring the area's activities, including outlet shopping. Our guests appreciate the hotel's location for the sightseeing.

Visit our Phnom Penh travel guide
Map
Popular Location

What's nearby

  • National Museum of Cambodia - 1 min walk
  • Kandal Market - 4 min walk
  • Wat Ounalom - 4 min walk
  • Royal Palace - 10 min walk
  • Silver Pagoda - 12 min walk

Getting around

  • Phnom Penh Railway Station - 8 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 27 min drive

Restaurants

  • Frangipani Royal Caffe — 1 min walk
  • Frangipani Royal Sky Bar — 1 min walk

About this property

Frangipani Royal Palace Hotel

Rivewalk Phnom Penh hotel in Phnom Penh City Centre, walk to National Museum of Cambodia
Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, 2 coffee shops/cafés and a snack bar/deli are on-site. All 72 soundproofed rooms feature free WiFi and minibars. Guests can enjoy fireplaces, and other standard amenities include room service (during limited hours) and flat-screen TVs.
Frangipani Royal Palace Hotel offers 72 forms of air-conditioned accommodation with fireplaces and minibars. Each accommodation is individually furnished and decorated. 24-inch Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in July 2015.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 15 km
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 12 for adults and USD 11 for children
  • 1 restaurant and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Khmer

Business services

  • 1 meeting room
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 24-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between noon and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

JCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 12 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 15 per vehicle (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: USD 20.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property does not permit visitors in guestrooms.

We should mention

This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Frangipani Royal Palace Hotel Phnom Penh
Frangipani Royal Palace Hotel
Frangipani Royal Palace Phnom Penh
Frangipani Royal Palace
Frangipani Royal Palace
Frangipani Royal Palace Hotel Hotel
Frangipani Royal Palace Hotel Phnom Penh
Frangipani Royal Palace Hotel Hotel Phnom Penh

Frequently asked questions

Can I cancel my reservation for free at Frangipani Royal Palace Hotel and receive a full refund?
Yes, Frangipani Royal Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Frangipani Royal Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Frangipani Royal Palace Hotel?
As of 16 Jul 2020, prices found for a 1-night stay for 2 adults at Frangipani Royal Palace Hotel on 20 Jul 2020 start from £54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from noon to midnight. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Frangipani Royal Palace Hotel?
Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 15 per vehicle, one-way, applies.
Where is this property located?
Located in Phnom Penh City Centre, this spa hotel is within a 5-minute walk of National Museum of Cambodia and Riverside. Royal Palace and Silver Pagoda are also within 15 minutes. Phnom Penh Railway Station is 24 minutes by foot.

Guest reviews

Overall score and ratings for Frangipani Royal Palace Hotel

3.9
5 - Excellent
111
4 - Good
177
3 - Okay
86
2 - Mediocre
20
1 - Poor
6
4.0
Cleanliness
4.2
Service and Staff
3.5
Amenities
3.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s aging. There are a ton of new hotels that are nicer for the same price with larger pools and roof top bars. Unless you have a room with a view of the palace, as I did, not sure it’s worth the price. The view is lovely and I’d stay again as long as I could book a room with the palace and museum view.

Stayed 4 nights in Feb 2020

2/5

  • Disliked: Property conditions & facilities

The property is in a good location close to a few key attractions

Stayed 2 nights in Jan 2020

2/5

  • Disliked: Staff & service, property conditions & facilities
Overpriced, outdated and unfriendly

Just spent 5 nights here over the New Year period. The location is good (right next to the Royal Palace and Riverside), but that's about it. Daily breakfast is average and nothing gets replenished. Get there by 7am or deal with whatever is left!!! The room itself is outdated and there was an issue with the shower where only hot water comes out (incredibly dangerous). The hotel staff are indifferent to guests...ignoring you as you walk past them and rarely acknowledging you at breakfast. We paid extra to stay in a hotel near Riverside with a pool.....sadly the water looked cloudy and unclean, so we did not end up using the pool at all. There is a nice skybar on level 8 with great views and happy hour drink prices each afternoon. Overall a big disappointment and we will not be coming back.

Stayed 5 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for value

Very good place for family easy to allocate and strategic place to stay for traveller. The hotel is clean and tidy and worth of the value

Stayed 3 nights in Dec 2019

3/5

  • Liked: Room comfort
  • Disliked: Property conditions & facilities
Great location but poor maintenance

The hotel is in a terrific location, but either we were unlucky or they really need to pull their socks up regarding maintenance. Our toilet backed up constantly and whilst they were very prompt each time in coming to try and clear it, it didn't solve the problem (even though each time they said it was fixed). We stayed two nights and must have called them back 3 or 4 times. Our friends had the same experience with the air-conditioning in their room, and trying to unlock their safe - they came promptly but didn't successfully resolve the problem.

Stayed 2 nights in Nov 2019