Outdoor pool, pool umbrellas, pool loungers
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Reviews of Casa Villa Independence

3.5 out of 5
Casa Villa Independence
04, Street 294 Sangkat Boueng Keng Kang, Khan Chamcarmon, Phnom Penh

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 33 reviews" "
Rating 8 - Good. 15 out of 33 reviews" "
Rating 6 - Okay. 5 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Wipaporn

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
yaya
It’s normal
Stayed 1 night in Aug 2020

6/10 Okay

Stephen

Disliked: Property conditions & facilities
Tierd hotel, 2/3 star at best. You can find better for the price nearby!
Stayed 4 nights in Jan 2020

4/10 Poor

michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
look like photo.s 30years ago
Stayed 10 nights in Dec 2019

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice place! Comfortable room and friendly staff. Convenient to all sorts of restaurants, shops, bars, etc. Would stay here again.
Stayed 2 nights in Nov 2019
Response from Shierlyn S. on 7 Dec 2019
Dear Holly, Thank you for choosing Casa Villa Independence Hotel for your recent stay. We are glad to know that you enjoyed your stayed with us. Looking forward to welcome you again. Best Regards, Shierlyn S. General Manager

8/10 Good

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All its good only parking cars no have place

8/10 Good

di

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on a budget and close the river front
The staff were really nice and tried to help out where they could even thou a bit of a language barrier. The location was good $2 tuk tuk to the river side a nod the breakfast was good.

10/10 Excellent

hilary, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
As a first experience in a new city, this was great! It was just off of a main boulevard, so a little quieter, but easily found. Everyone was very hospitable, and although some staff did not understand all English, they knew enough to get us around to where we wanted to go. The breakfast was delicious, and the wifi was sufficient. My only complaints are that there was no door on the bathroom, and the beds were so hard, it was almost detrimental to sleeping. I loved the pool and the hotel decor!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but staff was not helpful assisting me
I enjoyed my stay at the hotel till I needed help arranging a taxi to beach. At first I thought it was a language barrier but front desk staff kept raising the cost of a taxi to beach from 50 to 65 to 75 and then said no one would do it for less than 90. They also said there were NO buses.Finally I figured it out for myself and got a luxury cab from Makara Cabs for 70 dollars ( due to Chinese New Year, excellent driver and car). Staff shouldn't try and scam hotel guests like this! When my cab showed up the next morning no one came to my room to get me even though my driver came to front desk. I went down to check and he was waiting half hour even though it was same staff who knew I was going to beach. I think they wanted him to leave so I had to use their guy. housekeeping was excellent, room was nice but hot water did not work. Just don't trust front desk staff to help you with anything basic that a nice hotel usually helps with.

8/10 Good

Anna, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and a quiet oasis.
Our stay at at Villa Salt Independence was great. Lovely staff, rooms that have a contemporary yet relaxed feel and a good central location make this a great Phnom Penh stop.

10/10 Excellent

Patrick, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay with Friendly Staff
Everything was great! The property is lovely and green and the staff are very friendly and helpful. The pool is quite small but great to have and the poolside bar with very cheap drinks is also a plus. The breakfast was good with a nice selection. Our room was huge with a nice king size bed, tastefully decorated and the bathroom was great. The whole property is clean and very well maintained. The floor in the bathroom got quite wet after showering but that was about it. I really like this place and strongly recommend it!

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed.
Room was pretty basic. Needed a good clean. Old tissue from previous guest wasn't removed from table when we checked in. Air conditioning unit looked really dirty and was very noisy. There was a huge gap on the top of the dividing wall between the bathroom and bedroom which didn't leave much to the imagination. As such, ventilation was a problem. The hotel itself needs a good clean. Magazines and brochures have layers of dirt on them which were not touched for the 3 nights we were there. The pool water looked cloudy and we didn't dare swim in it. Staff barely spoke English and stayed behind the counter talking on the phone nearly every time we went past. Wouldn't stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great hotel
Very friendly staff, very beautiful hotel, had a good rest there despite the fact that there was a mixup the first day. We had booked a suite, but due to a double booking they only had 'lesser' rooms and more expensive and bigger apartments. They put us in a apartment which was a nice gesture but not what we needed. When we told them we would rather have a smaller, they were very accommodating, letting us pick any room we wanted that was free on the top floor. Good ala-carte breakfast, would recommend

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stay was good close to everything and quite area good place for anyone big rooms Aloha

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel but too many mosquitoes in room!
The hotel is in a serene neighbourhood with a few nice restaurants within walking distance. The family room was spacious with a big living room area and 2 separate rooms, 2 king beds. The floor tiles had interesting designs but looked old and faded. The overall decor was rustic and pleasant. However, the place could do with BRIGHTER lightings as it was dim in the whole apartment! And the hotel should look into the problem of MOSQUITOES as we were bitten all over, after the first night! We had to request for insect sprays every night. The breakfast was simple but delicious! Staff was helpful and very polite in handling all our requests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gret place to stay! Friendly and helpful staff.
Great place to stay! Friendly and helpful staff. Clean and beautiful rooms. Definitely recommend it!

8/10 Good

TonyB, Christchurch NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel with pool
Enjoyed the stay. Staff very friendly & helpful. Nice large room with in room safe. great choice of breakfast & 15/20min walk to the river action or $3 tuktuk ride so good location. Great to have the pool to cool off on your return from a days excursion. Definitely recommend this hotel.

10/10 Excellent

Mary Ellen, New York city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay after a long flight
We arrived early for check in after a long flight and they quickly had our room ready for us. The staff is very helpful and the rooms are lovely and quiet. The location is great and the surrounding neighborhood has many restaurants.

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

국성

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격값 하는 호텔
굉장히 만족함 !! 가격 대비 이정도는 기본이어야 된다고 생각함
Stayed 1 night in Dec 2018

10/10 Excellent

Falk Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zentral und preiswert
sehr freundliches Personal, gibt Ausgehtipps, nimmt sich Zeit

10/10 Excellent

daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とっても快適なホテルでした！
とても快適なホテルでした。 よく清掃してあり、スタッフも親切です。 空調も問題なく、シャワーもしっかりお湯がでました。 superior roomの広さが45平米と表記されていましたが、実際は24平米程しかなく、こじんまりした部屋でした。 プールサイドで朝食を食べました。隠れ家的な雰囲気で良かったです。プールの足をつけるぐらいがちょうど良いと感じました。 カンボジア式のゲストハウスを改装して、ホテルとして使っているようでした。半野外のロビーと部屋の廊下には仕切りがなく、蚊が入り放題になっています。
Stayed 2 nights in Jan 2018

2/10 Terrible

kim

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
후회가 많은
시내 위치및 주변에 볼거리가 가까워서 좋으나 침대만 큰편이고 오래되어 소리가 난다 조식은 많이 실망스럽고 풀장 관리가 잘 안돼는 편 다시는 가고싶지 않다
Stayed 7 nights in Apr 2017

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit coin de paradis au centre ville
Hotel très bon rapport qualité prix , un vrai petit coin de paradis bien situé . Personnel très attention , gentil , accueillant Bon petit déjeuner La piscine un petit plus bien agréable Là seule remarque pourquoi proposer un appartement avec cuisine intégrée sans aucune vaisselle (fourchettes couteaux assiettes poêle. .....)
Stayed 3 nights in Jul 2017

6/10 Okay

ヒデ, 沖縄

Liked: Cleanliness, staff & service, property conditions & facilities
かなり広いです
予約した際は、ヴィラソルトインディペンデンスでしたが、名前が変わっていました。客室はアパートメントタイプだったので、無駄に広かったです。室内は若干老朽化を感じさせますが、清潔で居心地は良かったです。トイレとバスルームは半屋外のような状態です。１階だったので少し暗さがありました。スタッフは礼儀正しく、フレンドリーでした。

2/10 Terrible

한정학, 서울

Disliked: Staff & service, property conditions & facilities, room comfort
호텔 실수로 예약이 되어 있지 않음
우리는 '호텔스 닷컴'을 통해서 2룸 아파트먼트 객실을 예약 했음. 그런데, 체크인시 예약이 되어 있지 않아 다른 룸으로 나누어배정 받음(예약은 1개 객실에 2개룸으로 예약)호텔스 닷컴 측에 알아본 결과 예약 정보를 정확이 호텔에 통보하였는데 '호텔에 실수'로 예약이 되지 않음. 중요하게 얘기 하고 싶은 것은 룸 컨디션입니다. '2룸 아파트'는 침대,에어콘등이 컨디션이 좋은데, 우리가 배정 받는 룸은 침대가 오래되어 '스프링'소리가 나고 '에어콘'은 아주 오랜된것(15~20년은 되어보임)으로 소음 심해서 잠을 편한히 잘수 없음. 아주오래된 에어콘 사진을 첨부하고 싶은데 않 되는게 아쉬움.

8/10 Good

한정학, 서울

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
2룸 아파트먼트 투숙
하나에 객실에 2개룸. 좋은점은 생각보다 넒은 객실. 조식은 생각보다 조금 실망.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent moment
Hotel très agréable personnel au petit soin et compétent . Ce situe à 5 min du monument de l indépendance. Palais royale à 10 min à pied. Je recommande cet hôtel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 편입니다
시설 청결도 가격대비 좋았습니다. 아주 조용하고 근처에 쓰시킹과 외스턴 레스토랑이 많아 식사 고민을 덜었고 독립기념탑 근처라 시내 다니기도 나쁘지 않았습니다. 진원들도 친철했고요.

8/10 Good

Peter, Malmö

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay in Phnom Penh
The positive - Very nice room with comfortable bed, both air condition and fans in the ceiling - Good breakfast - Good location of the hotel - TukTuk always right outside of the hotel - Friendly staff The negative - Our booking was not registered in the hotels computer system when we arrived but we finally got the room we booked, thankfully it was in low season - Some members in the Hotel staff where very distracted and did not seem to have things under control. (other members of the staff where the direct opposite and gave a very good impression) - Although they had a sign presenting food and beverages in the bar by the pool, we could not order anything from it according to the staff, unknown reason why - The pool could have been better maintained

10/10 Excellent

Steffen, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Jeg kommer tit til Phnom Penh. Nu har jeg fundet 'my home away from home'

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for vacation
very relaxing hotel

8/10 Good

UNESCO, Seoul, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad.
It was clean and staff members were extra friendly. The location was nearby the independent monument and very quiet. Joma bakery was just next door. The WIFI was bit slow.