Phak Nam Bay

Breakfast on the other beach perfect idea

We had a lovely stay at Nirvana. Our room was beautiful and spacious, overlooking the beach. The staff were helpful and friendly. The pool is lovely and the swim up bar was great fun. There are paddleboards available for free use throughout the day. We organised a snorkelling trip and airport transfer through the hotel and they were very helpful with organising these. We also rented a scooter from the hotel which was a great way to see the island. Breakfast was tasty and in a beautiful setting overlooking the beach. The location of the hotel is good, you can walk or take a short scooter/taxi ride to a range of restaurants and other beaches. The beach at the hotel is stunning and quiet. Our negatives were - we had dinner at the hotel one evening and although friendly, the service was extremely slow and we ended up leaving before dessert as we'd been waiitng so long. The food itself was lovely. The jacuzzi bath on the balcony of the room took a long time to fill. Bear this in mind if you opt for this room, you'll need to wait a while before each use. The shower was a bit dated with poor water pressure. Overall we had a great stay and would definitely return in the future

Sadly we didn’t enjoy our stay in this hotel, since we arrived we were expecting some help from the pier to the hotel. We sent a message to the hotel and they never replied. The worst part of our stay is that we had to leave 1 day early because the room was in an awful shape, the water was dirty to even shower, the door knob was broken and also the sofa was stained. When I went to reception to ask them for help the only option was to change room. The problem is the the property has a maintenance problem so it wouldn’t matter. The cleaning staff are amazing but the reception staff are not as good 0% effort. The location is nice also the swimming pool but for the price I hoped to get something better. The breakfast also need improvement, it was kinda cold and also the fruits where having a lot of insects around it . Otherwise the island is really nice.