"Séjour réservé pour fêter mon anniversaire en famille dans une chambre studio avec une vue lac, malheureusement la chambre attribuée était au rdc et n’avait pas de vue lac donc après une réclamation auprès de l’accueil, ils nous a été attribué une chambre avec vue lac dans l étage supérieur par le team manager, qui nous a offert un voucher pour 4 personnes pour un verre. Par ailleurs a notre arrivée il n’y avait pas non plus de disponibilité pour dîner au restaurant alors que nous passions la...
"Very nice owner has a private garage for bikes.but room matras and especially cushion are dated and need to be replaced.
We had a simple room whit shower but no toilet. But that whas oke."
"Overall understaffed.
The food in the restaurant was not the best but good portions. Order-taking and service took long due to short staff.
Walls were very thin and all of the doors closed with a large slam, making it very sleep-disruptive in the morning and night.
The shower door of my room was broken.
The reception staff was friendly and sincere but there is only so much one person can pull. Needs more staff.
"
"Erg vriendelijke en lieve gastvrouw.
Mooie ruime kamers en goede bedden.
Erg net en schoon.
Gastvrouw is erg lief en attent.
Zeer goed en verzorgd ontbijt
We gaan er zeker weer heen.
Uiterst rustige omgeving. Mooi wandel gebied
"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Really pleasant check in. Fantastic room (new part of hotel) with complete black-out shutters, patio, comfortable beds, personal safe, fridge, TV, and lovely powerful shower.
Good food, especially the Schnitzel. Great local Bitburg bier and Benediktiner Weissbier.
Serving staff were very polite and helpful, allowing me to practice speaking German (poorly) but speaking really good English themselves.
Very good breakfast selection to suit just about everyone's needs.
Will definitely stay here again if in the area."
"We booked a family room for the third week in July. Receptionist welcoming and spoke English. Room was of a good size, with bunk beds over the main double bed for our family. A couple of niggles though: The lighting system is confusing. There are limited instructions as to how to turn them off, though this is in German and French and not English. If you are reading this and having the same problem, you need to click the left hand switch twice to turn them off and have the room and darkness, otherwise every time you turn one light off, another one will turn on in the room. It took a call to the concierge to find this out (I suspect he was a little annoyed, as he told me twice that the instructions were on the wall - maybe expecting Facebook, French or German). Though the room was clean, the carpet needs washing, as there was an order of stinky feet to it. The room was also very hot, even with a ceiling fan, so you may want to bring a fan of your own to keep cool during the night."
"Ideally located on top of a hill near Spa, this is my little retreat away from the heat, pollution, dirt and noise of Brussels. Staff are very friendly and helpful (thank you Philippe!). My room was very spacious, recently renovated, with a large balcony. Highly recommended."
"We stayed here like most people because we were heading to Spa-Francorchamps the next day. The hotel seemed nice o line but was even nicer in person. Thankful I decided to spend the extra few dollars to upgrade to a room with a balcony. Having the doors open at night and in the morning was lovely as was walking out on the balcony and seeing the entrance to Spa right there. Food and drinks were also good at the bar/restaurant. "
"Very lovely hotel, really pleasant staff, room was excellent, really enjoyed the breakfast, I will most certainly book to stay here again if working in the area :-)"
