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Rating 10 - Excellent. 335 out of 734 reviews" "
10 - Excellent
335
Rating 8 - Good. 274 out of 734 reviews" "
8 - Good
274
Rating 6 - Okay. 70 out of 734 reviews" "
6 - Okay
70
Rating 4 - Poor. 35 out of 734 reviews" "
4 - Poor
35
Rating 2 - Terrible. 20 out of 734 reviews" "
2 - Terrible
20
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
Miranda
12 Apr 2024
Liked: Cleanliness, staff & service, amenities
Frequent stays. Feels like an improvement recently to recent stays . Great staff 🙌
Dear Noaki,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team
6/10 Okay
Kevin, Bulls
Business traveller
23 Mar 2024
Liked: Cleanliness, staff & service
Conveniently located 10 minutes from downtown Perth, the property is quite rundown and in need of upgrading. That said, it was quiet and comfortable, and walkable to local shops, bars, and food outlets.
Kevin
Stayed 2 nights in Mar 2024
Response from Pagoda Team on 3 Apr 2024
Dear Kevin,Thank you for taking the time to provide your comments. We look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team
Beautiful place to relax, will definitely be staying again!
Nikita
Stayed 1 night in Mar 2024
Response from Pagoda Team on 19 Mar 2024
Dear Nikita,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team
Good value and not too far from everything in perth
Jason
Stayed 1 night in Jan 2024
Response from Pagoda Team on 13 Feb 2024
Dear Jason,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team
Love staying here. Convenient location, nice rooms with deep spas and the pool area is fab. You do need to take your own skim milk though, if that is your thing.
Tracey-Lee
Stayed 1 night in Dec 2023
Response from Pagoda Team on 10 Jan 2024
Dear Tracey-Lee,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team
It was my second time staying here and again the service from check in to check out was amazing, staff were friendly and helpful. Will definitely stay again when needing somewhere close to the city.
Carley
Stayed 1 night in Dec 2023
Response from Pagoda Team on 28 Dec 2023
Dear Carley,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team
This property is a bit outdated but rooms are very spacious.
Sharon
Stayed 1 night in Dec 2023
Response from Pagoda Team on 18 Dec 2023
Dear Sharon,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again! Kind Regards,The Pagoda Team
The hotel was well appointed. The staff were great. Even though it is in a residential area there were coffee shops, a grocery store and other shops just 4 blocks away. Would highly recommend this hotel.
Susan
Stayed 4 nights in Nov 2023
Response from Pagoda Team on 18 Dec 2023
Dear Susan,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon!Kind Regards,The Pagoda Team
4/10 Poor
Scott
Business traveller
5 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner control did not work! Could not adjust temperature and my room was way too cold. When it was turned off by staff it would not turn back on.
Shower Curtin did not stop water from escaping the shower cove and every time I showered the entire bathroom got flooded and had to use bath towels to dry the floor.
Overall nice property but disappointing stay.
Scott
Stayed 4 nights in Nov 2023
Response from Pagoda Team on 6 Dec 2023
Dear Scott,Thank you for taking the time to provide your comments. We are sorry to hear that you were disappointed with your stay. Your feedback is very much appreciated and has been shared with the Management team for their attention and review. Thank you again! Kind Regards,The Pagoda Team
Dear Anthony,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team
Dear Ellen,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon!Kind Regards,The Pagoda Team
Outdated. Not a resort. Over priced. And rules are very strict. Miss communications between booking platforms and the hotel *its not a resort & spa * is due to spas baths *old style* are in the rooms.* pool is tiny compaired to pics. 1 restaurant. B/breakfast isnt worth the $ . Bar drinks completely over priced.
kelly
Stayed 4 nights in Nov 2023
Response from Pagoda Team on 26 Nov 2023
Dear kelly,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again! Kind Regards,The Pagoda Team
Old world Asian feel that is marvelous on all levels.
Ian
Stayed 5 nights in Oct 2023
Response from PRS Team on 27 Oct 2023
Dear Ian,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team
Really quiet and relaxing. Aircon was really noisy so we had to turn it off so we could sleep. Jet tub was amazing - really made the stay feel luxurious. Breakfast buffet was really nice! We are good members but weren’t offered the vip upgrade and also didn’t receive our free bottle of wine.
Matthew
Stayed 2 nights in Oct 2023
Response from Pagoda Team on 27 Oct 2023
Dear Matthew,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team
It was affordable - clean, rooms were spacious and well appointment, bathrooms were very good, parking is secure and easily assessable.
Lyn
Stayed 1 night in Oct 2023
Response from PRS Team on 27 Oct 2023
Dear Lyn,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team
We have stayed here many times and it's usually always very lovely. Restaurant food was great and we received our free bottle of wine :)
Our studio room this time though had sticky wine or coffee splashed all over one of the doors (a lot) which we reported. We were told it would be cleaned but it wasn't. There were hairs in the bath.
We struggled placing a room service over the phone as the member of staff just wasn't listening and seemed distracted. A different day we were awoken very early with knocking on the door, where a staff member had got the wrong room for breakfast in bed. Just a few small things, but unusual for this place.
Teresa
Stayed 2 nights in Oct 2023
Response from Pagoda Team on 27 Oct 2023
Dear Teresa,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again!Kind Regards,The Pagoda Team
Dear Cheryl,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon!Kind Regards,The Pagoda Team
Nice big and clean room. Convenient location. Good value.
Michael
Stayed 1 night in Sep 2023
Response from Pagoda Team on 4 Sept 2023
Dear Michael,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team
Dear Adrian,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again!The Pagoda Team
Dear Kevin,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention. We have noted your comments of "No Foxtel and this was checked by the maintenance manager and has confirmed, all Foxtel channels are working. Thank you again for your time.Kind Regards,The Pagoda Team
We enjoy having room service and the Pagoda didn’t disappoint. My only complaint was that there wasn’t any scrambled eggs available for breakfast.
Denise
Stayed 1 night in Aug 2023
Response from Pagoda Team on 28 Aug 2023
Dear Denise,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team
6/10 Okay
Allan
6 Aug 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Whilst our dinner was good it was very expensive
Staff were always helpful. Had 2 hot chocolates at breakfast while dining neither were hot and received 1 in a takeaway cup and 1 in a glass .
Doors to rooms sometimes failed to close securely if left unattended and no usb ports .
Allan
Stayed 2 nights in Aug 2023
Response from Pagoda Team on 7 Aug 2023
Dear Allan,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again! Kind Regards,The Pagoda Team
Dear Andrew,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team