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Reviews of Billabong Backpackers Resort

2 out of 5
Billabong Backpackers Resort
381 Beaufort Street, Highgate, Perth, WA

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 60 reviews" "
Rating 8 - Good. 19 out of 60 reviews" "
Rating 6 - Okay. 19 out of 60 reviews" "
Rating 4 - Poor. 5 out of 60 reviews" "
Rating 2 - Terrible. 4 out of 60 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Samantha

Liked: Staff & service, property conditions & facilities
Staff was great but wasnt the cleanest hostel ive stayed in. If you wear your shoes the whole time i think youd be okay.
Stayed 2 nights in Mar 2024

10/10 Excellent

MENG-HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really confort, space is big and community areas are nice
Stayed 8 nights in Dec 2023

6/10 Okay

Josh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Megan Louise

Liked: Cleanliness, staff & service
Stayed 14 nights in Sep 2023

10/10 Excellent

Isaac

Stayed 14 nights in Aug 2023

6/10 Okay

Luke

Liked: Staff & service
Good for a couple nights with free breakfast
Stayed 4 nights in Jun 2023

10/10 Excellent

Natasha

Liked: Cleanliness
Nice hostel
Staff very friendly, the room has its own shower and toilet in it which i liked, kitchen and seating area was ample and the pool was nice. Great location!
Stayed 8 nights in Jan 2023

8/10 Good

valerie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great value
We enjoyed our stay at Billabong. We don't usually stay at backpackers anymore and we had low expectations but then we were pleasantly surprised. Our private room was spacious with good shower, aircon/heating and a balcony. Lots of storage space. Pool is good, friendly service, cheap meals on site are backpacker friendly. Plenty of parking available on site at $8 per 24 hours. Easy access to parks, restaurants, CBD and a short uber ride to airport and other suburbs.
Stayed 6 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Staff & service
Great staff, room a little unclean
Stayed 3 nights in Dec 2020

4/10 Poor

wayne

Liked: Cleanliness, staff & service
The place looked dated ,and needed some repairs . The room i stayed at was a private room with ensuite I could not have a shower as the shower head was broken ,
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cheap stay but comfortable and close to town.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Hot water and bathrooms were filthy.
I stayed in a mixed dorm, 6 bed with ensuite bathroom. It was filthy. Had no hot water at night or in the morning. I checked out early and lost my pre-payment. I wouldn't stay there even if it was free.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the bed not comfortable to sleep, the toilet not clean in the bunk bed room.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the double bedroom with a balcony and a bathroom. Overall is clean. Just the kitchen closed at 10pm not so suitable for "vampire"
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Review
Good
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good
Stayed 1 night in Mar 2018

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget accommodation near the city!
The hostel was good, we were in a private room which was clean and very spacious. All rooms have ensuites and a balcony which is great. We had air con as well as a heater in the room. The $5 dinners each night are really good value for money, different meals each night. The pool area is always busy but maybe not the most social if you are new to the hostel, as many backpackers stay long term while working in Perth. It's also in a great area, 20min walk to the city centre and only 5-10min walk to northbridge which has loads of bars and restaurants. Also neat Hyde park which is great for a run.
Stayed 6 nights in Feb 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in super-central CBD location
New and professionally designed Hotel in the very heart of CBD of Perth. Perfect base to explore. I was very happy to have a clean room, very new and well-designed facilities, a real & good mattress and wide beds (even in the 6 people dorm). Great overall experience

8/10 Good

Jsuperdry, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Title
Good cheap place to stay close to city and Mt Lawley strip with cool bars and cafes/restaurants all along Beaufort st

8/10 Good

Jake, Malaysia

Liked: Staff & service, room comfort
A decent place for the price you pay for
I was quite shocked that the first room given to me had rubbish overflowing from the bin, with pieces of food and crumbs littered all over the floor. While I understand the cleanliness of the room largely depends on guests who I will be sharing the room with, but guests who are checking in would appreciate if the room is properly cleaned and the bed sheets folded, not in a crumpled mess. After letting the staff at the reception know about the dirty room, he informed me that the room will only be cleaned tomorrow morning, but agreed to let me change to another room when I requested. (Although the bed in the new room is still messy, but at least the room is clean. So thanks!) Guests who are planning to use the lockers provided in the room, make sure to bring your own lock. The lock should not be larger than 28mm, otherwise it will not fit. I was told that I can also buy a lock at the reception counter if I wish. The WiFi service was pretty slow and can sometimes get disconnected. After speaking with my roommate (who have stayed at Billabong for the past 3 weeks), he, too experienced the same problem. So make sure you have a reliable data plan before checking in! The free breakfast provided from 6AM to 10AM is nice. There's coffee, tea, milk, cornflakes, chocolate rice cereal, and muesli to choose from, along with toasts and a variety of jams and spreads. Appreciate the variety! Overall, it's a good experience staying at Billabong. Nice location, friendly staff.

6/10 Okay

joyluck

Liked: Staff & service
ok for the price
first time to stay in a hostel....just for the fun of it. we are used to cruising with stewards or butlers so staying in a hostel is whole new experience. here you have to wash your own dishes and serve yourself during breakfast. we were a given a room for 2 with 2 bunk beds, so we have 2 extra beds....unlike other guests, we have our own bathroom for ourselves. in the kitchen, we saw young people saving money by cooking their dinners....most people here are backpackers! internet slow...too many young people using. Not bad at all for people who wants to save money

6/10 Okay

Gemma

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Standard hostel accommodation
Standard hostel - basic twin room with no frills, only complaint is that the room was really cold at night and there was just an oil heater that didn't do much and very thin duvet. Location OK - a little too far to walk into the city, but there is a bus stop outside or a free CAT 5 minutes away. Wifi only in the communal areas and very slow. Communal kitchen kept clean and tidy. Staff friendly and helpful.

8/10 Good

Rob, Dongara WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems
Deluxe room was cheap, clean and more than adequate for my needs

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed in an 8 share girls room. All the facilities were quite good. Fairly noisy at night. Would stay there again though

4/10 Poor

Anupama

Liked: Cleanliness
Disliked: Property conditions & facilities
Cheap but a bit too noisy
The hostel is meant for the more youthful individuals. There was a lot of activity going on! However, it was difficult to sleep at night with all the noise, loud music and partying people. The room is clean, nice and cheap!

10/10 Excellent

Leslie, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy pad near downtown
Just one night but was easy check in, great rooms, and walkable to downtown (our definition if walkable may be a bit further than others..was maybe 20 minutes).

8/10 Good

Min Yee

Liked: Cleanliness, staff & service, room comfort
Good
Give me a good experience in perth

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Billabong Backpackers Resort
Incredibly surprised at the cleanliness of the accommodation, including hallways and stairwell. A little dated and could do with a bit of an external tidy up but otherwise good place to stay, with fire place in the common room to keep warm on Sunday morning. No towels were provided but breakfast was. Wifi only in the common room.

10/10 Excellent

Travis, Perth

Liked: Cleanliness, staff & service
Really nice backpackers

8/10 Good

MOHD ALIF SYAFIQ, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Good Price
Near to Perth CBD. Easy to come and go. Good price for backpackers.

4/10 Poor

karl

Disliked: Staff & service, property conditions & facilities, room comfort
Sorry you thought we were only worth 2 stars. We were voted the "best backpackers in WA" in the golden backpack awards which is voted on by the people that stay here so i hope anyone else out there will come and try and see for yourselves.

6/10 Okay

Robert, Sheffield

Liked: Cleanliness
Enjoyable stay friendly staff. Onky downfall no kitchen access after 1am not good after a night out when hunger strikes
Unfortunately it's the only way we can keep the kitchen clean. Thank you for the review Sean

6/10 Okay

Verified traveller

Disliked: Cleanliness
Thanks for the review

6/10 Okay

Christine, Melbourne

Liked: Cleanliness
Clean basic room with good public transport
close to Perth CBD with bus stop outside. Clean basic room. Comfortable beds.
Response from Sean on 20 Nov 2015
Thank you. Come back soon!

2/10 Terrible

Kai Sven

Stayed 12 nights in Dec 2023

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

YEONGSEOK

Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 7 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
お湯がとにかくぬるい。寒くて嫌になった。それとデポジットがチェックアウト時全然戻って来なかったんだけどこれは普通なんですかね？もし違うなら二度と利用しないです。
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
ありがとうございます！また遊ぼ！
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leuk hostel met mooi zwembad. Het was alleen jammer dat het zwembad vol lag met blaadjes. Borden, bestek en kommen is schaars, maar ontbijt is verder prima. Het is ongeveer een kwartier lopen naar het begin van het centrum
Stayed 3 nights in Apr 2019

8/10 Good

Travel

Liked: Staff & service, property conditions & facilities, room comfort
L'auberge est sympa. Ils proposent pleinsde prestations à prix. Le personnel n'est pas mauvais mais ils voient défilé une quantité de personne impressionante ils ne font donc pas réellement attention à vous. L'emplacement de l'au berge est pas mal. On a viteaccès à beaucoup de chose.
Stayed 2 nights in Dec 2018

6/10 Okay

Claudia, München

Liked: Staff & service
Disliked: Cleanliness
Nettes Team, schöne Location mit Pool, nur die Mitbewohner nehmen es mit der Sauberkeit, vor allem in der Küche, nicht so genau
Stayed 1 night in May 2018

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner Aufenthalt
Frühstück simple aber ausreichend, Lage perfekt mit Bus vor der Tür, sehr leckeres vor ort gekochtes $5 abendessen jeden abend

8/10 Good

Dennis, Amsterdam

Liked: Cleanliness, staff & service
Gezellig hostel in perth
Gezellig hostel in Perth met zwembad. Een super chille give hangt er in dit hostel. Gratis ontbijt is toast met jam en havermout of andere cereal met melk. De kamers zijn aardige grote. Met 6 personen en balkon. Badkamer an suite. Deze word goed schoongehouden. Belangrijke dingen in de buurt zijn op loopafstand. Supermarkten 5 min en de city centre 15 min lopen. Minpunten zijn de vering in de matrassen en veel werkende mede hostelgenooten. Dit maakt het wat stiller tijdens de week.
Stayed 4 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Preiswertes Hotel zentral gelegen
Ein sehr nettes, hilfsbereites Personal, geräumige zweckmäßig eingerichtete Doppelzimmer mit einem Balkon, das Bad mit einem Mini-Waschbecken. Hinter dem Aufenthalts-/Speiseraum ein Hinterhof mit einem Swimmingpool. Eine große, gut ausgestattete Küche. Frühstück inkl. Die Sauberkeit der Tische im Speiseraum ließ leider zu wünschen übrig. Dies geht jedoch zur Last der Gäste, nicht des Personals. Entweder sind viele, überwiegend junge Gäste zu cool oder aber ich zu alt (wahrscheinlich beides).
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très mauvais ! le personnel n'est pas sympa, c'est sale et tout est pourri!!!
Stayed 2 nights in Dec 2017

8/10 Good

hanni, germany

Disliked: Cleanliness
reasonable price in good location for party people
this hostel is great for young people who like to party or travel alone and want to meet other travelers. the rooms and facilities are ok and the staff helps you. since perth is quite expensive its a cheaper option compared to a hotel room, however quite noisy in the night. so dont plan an early daytrip as we did ;)
Stayed 3 nights in Oct 2017