Penela Castle

The room is beautiful and conveniently located. There was more than enough space for my husband and I. It felt like luxury accommodations. The staff were extremely helpful from letting us know where to get good food to operating the laundry facility. I would stay here again.

We wish we had stayed here longer! All the staff at the hotel were lovely and so helpful in every way - they automatically upgraded us to a royal suite at no additional cost and we were amazed by the room and the beautiful view of the Douro river. The in room dining and included breakfast were so delicious and had a lot of variety. Special recognition to Marta for recommending us other cool places to check out for our other stops in Lisbon and Lagos. Would absolutely recommend staying here!

The location of the apartment was excellent. Unfortunately the property itself was very run down and requires significant maintenance. For example, our bathroom sink drain did not work at all and water would pool in the sink. The old wooden floor was falling apart underneath our feet as we walked which made it loose and unsafe, especially for our small baby. Also extremely unhygienic. Additionally, upon our arrival we found that the kitchen or dining room table was filthy and had not been cleaned, also all of the kitchen utensils and plates and glasses were not properly cleaned. Overall though the place was okay with a very Central location, and the staff were very friendly and helpful in providing good recommendations of places to visit and restaurants to try around the area. We would recommend that they spend some money to conduct repairs to do some and maintenance on the property as well to ensure things are properly cleaned before new patrons stay.