Title: The Helm Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Helm Bed & breakfast in Pembroke Dock with free breakfast and restaurant ![Restaurant](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/98a526c7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private kitchen](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/73c4c9d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/f777a129.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/4d3a7261.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/de3fe72a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Helm offers a picturesque garden for guests to unwind. Start your day with breakfast before exploring nearby attractions. Enjoy high-speed WiFi, evening meals at the on-site restaurant and bar, and hassle-free express check-out. 3.8 ## Popular amenities - Bar - Laundry - Breakfast included - Kitchen - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/e47972af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Separate dining area Heating Flat-screen TV Washer/dryer Fan Hairdryer 2 bathrooms Free bottled water - Sleeps 3 - 1 Single Bed and 1 Double Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/686615bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room ### Highlights Separate dining area Heating Flat-screen TV Washer/dryer Fan Hairdryer 2 bathrooms Free bottled water - Sleeps 2 - 2 Single Beds ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/0722fc07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Separate dining area Heating Flat-screen TV Washer/dryer Fan Hairdryer 2 bathrooms Free bottled water - Sleeps 2 - 1 Queen Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/0722fc07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Separate dining area Heating Flat-screen TV Washer/dryer Fan Hairdryer 2 bathrooms Free bottled water - Sleeps 2 - 1 Queen Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/dd4e46ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room ### Highlights Separate dining area Heating Flat-screen TV Washer/dryer Fan Hairdryer 2 bathrooms Free bottled water - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPembroke-Dock-Hotels-The-Helm.h100474767.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPembroke-Dock-Hotels-The-Helm.h100474767.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.69382%2C-4.94788&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cUh2ylaf-p4oBuF_1cLiIm2eefE=) 11 Commercial Row, Pembroke Dock, Wales, SA72 6JN #### What's nearby - Pembroke Castle - 7 min drive - 2.8 miles - Freshwater East Beach - 15 min drive - 8.5 miles - Freshwater West - 19 min drive - 11.4 miles - Tenby Beach - 20 min drive - 12.9 miles - New Quay - 30 min drive - 10.6 miles #### Getting around - Pembroke Dock Station - 8 min walk - Cardiff International Airport (CWL) - 131 min drive #### Restaurants - ‪Ferry House Inn - ‬11 min drive - ‪McDonald's - ‬16 min walk - ‪Seven Spice - ‬12 min walk - ‪Y Cerrig Glas - ‬7 min walk - ‪Charlton Hotel - ‬6 min walk ## About this property ### The Helm Property highlights Take advantage of free self-service breakfast, a garden and laundry facilities at The Helm. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Other perks at this bed & breakfast include: - Free self-parking - Express check-out, barbecues and coffee/tea in reception - Outdoor furniture Room features All guest rooms at The Helm offer perks, such as laptop-friendly workspaces and separate dining areas, in addition to amenities, such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Heating and portable fans - 2 bathrooms with baths or showers and hairdryers - Separate dining areas, communal kitchens and limited housekeeping ## Similar properties ![Standard Double Room, 1 Double Bed | Room amenity](https://images.trvl-media.com/lodging/46000000/45970000/45963300/45963297/748a78c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Lamphey Hall Hotel Pembroke - Breakfast included - Parking included - Free WiFi - Laundry 8.2 Very good 97 reviews £78 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=45963297&PinnedHotelID=45963297&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Limited on-site parking ### Food and drink - Free self-serve breakfast available daily 7:00 AM to noon - A bar/lounge - A restaurant - Coffee and tea in common areas - Hosted evening meal available daily for a fee of GBP 20 ### Family friendly - In-room washing machine/dryer - Laundry facilities - Separate in-room dining area ### Conveniences - Laundry facilities - Limited-hour front desk ### Guest services - Change of towels on request - Housekeeping (weekly) ### Outdoors - Barbecue grill - Garden - Outdoor furniture ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bathroom - 2 shared bathrooms - Bathtub or shower - Hair dryer - Shampoo - Soap - Towels provided ### Entertainment - 40-inch flat-screen TV ### Food and drink - Free bottled water - Separate dining area - Shared kitchen access ### More - Access via exterior corridors - Desk - Electrical adapters - Heating - Iron/ironing board on request - Laptop workspace - Laundry detergent - Portable fan - Shared accommodation - Washer/dryer ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: GBP 20 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: GBP 20 Express check-out available ### Special check-in instructions The front desk is open daily from 4:00 PM - 11:00 PM Front desk staffed during limited hours ### Renovations and closures This property is closed from 27 April 2025 to 31 December 2025 (dates subject to change). The following facilities or services will be unavailable from December 9 2024 to December 31 2025 (dates subject to change): - Bar/Lounge(s) - Dining venue(s) ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Early check-in fee: GBP 20 (subject to availability) - Late check-out fee: GBP 20 (subject to availability) - Hosted evening meal: GBP 20 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash ### We should mention This property does not have any lifts ### Property is also known as The Helm Pembroke Dock The Helm Bed & breakfast The Helm Bed & breakfast Pembroke Dock ## Frequently asked questions ### Is The Helm pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Helm? > Self-parking is free at this property. ### What time is check-in at The Helm? > Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 20 (subject to availability). ### What time is check-out at The Helm? > Checkout is at 11:00 AM. Late checkout is available for GBP 20 (subject to availability). ### Where is The Helm located? > Situated in Pembroke Dock, this bed & breakfast is 2.2 mi (3.6 km) from Wogan Cavern and 2.2 mi (3.6 km) from Pembroke Castle. Pembrokeshire Coast National Park and Lamphey Bishop's Palace are also within 6 miles (10 km). Pembroke Dock Station is 8 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Helm Reviews 3.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.4 Cleanliness ### 6.0 Amenities ### 4.0 Staff & service ### 3.0 Eco-friendliness ### 3.6 Property conditions & facilities 10 - Excellent 0 8 - Good 2 6 - Okay 0 4 - Poor 3 2 - Terrible 6 ### 4/10 Poor #### Luke 16 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not stay here Does not meet safety regulations, no smoke detectors in room, no fire doors, the place is not clean or friendly ##### Luke Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Harsh 25 Aug 2024 Liked: Property conditions & facilities Disliked: Cleanliness Hygiene was okish but the mattress on bed were very uncomfortable couldn't sleep whole night. The mattress on the bed seem to be very old and needs replacement. ##### Harsh Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Andy 20 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tatty, scruffy, cold, unwelcoming and dirty. Awful place. One star is too much. More like a doss house. Unopened post piling up at the door. Floors could do with a good clean. Hand written paper signs stuck on the door and walls. Very scruffy looking. I arrived at about 2am. My room was very cold. I asked for the heating to be put on. They said "OK" but didn't do it. Heating didn't come on later either. Bedside lamps from the local Sue Ryder shop were tatty and plugged into an extension bar. The only power outlet was on the other side of the room meaning there was a cable on the floor (trip hazard). There was no sign of breakfast and nobody there to talk to about it. Didn't matter as we wanted out of the place as soon as possible. ##### Andy Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Anjan 5 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible It was terrible! Not recommending anyone. Spend £10 more and get a decent room in other hotels in the area. As a couple we stayed in a twin bed room for 2 night. Shared bathroom, was listed free breakfast and thought sort of english breakfast but they had a kitchen with stuff like, egg, banana, beans, bread coffee, etc.. which you have to prepare yourself. All banana finished in the first day and they didn’t put more the 2nd day. Couldn’t sleep til 1:30am as the old guy next door came drunk, slammed the door kept making noises despite his wife tried to calm him. The hotel staff knew this and didn’t bother to do anything. Room had barely enough space to love around, bed was third class. Bedding was stinking. ##### Anjan Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Verified traveller 1 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Im appalled this is on your website. The food rating is one so the accommodation is a 0. I had no curtain in my room and i was explained the access in and out of the building. Their is a communal kitchen with no milk provided and also it was extremely noisy, i was woken up at 4am constantly. I expect a refund or i will report this property & your so called respectively company (Hotels.com) to the relevant accusations. I have been a member for several years and i will be deleting my account as this was and will tarnish my experience physically & mentally . You cannot add photos to the page but if you provide a alternative email i will provide. Absolutely shocking!!!. ##### Verified traveller Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Christopher 25 Feb 2025 Disliked: Staff & service, property conditions & facilities, room comfort ##### Christopher Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Craig 7 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Craig Stayed 2 nights in Feb 2025 ### 4/10 Poor #### mary 14 Sept 2024 ##### mary Stayed 2 nights in Aug 2024 ### 8/10 Good #### Joline 28 Jul 2024 Liked: Staff & service ##### Joline Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Verified traveller 3 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jul 2024 ### 8/10 Good #### Stefan 19 Jun 2024 Liked: Cleanliness, staff & service ##### Stefan Stayed 1 night in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Four Oaks Hotel](https://www.expedia.co.uk/Llandudno-Hotels-Four-Oaks-Hotel.h41517481.Hotel-Information) > > [Llandudno Bay Hotel](https://www.expedia.co.uk/Llandudno-Hotels-Regency-Royal-Hotel.h11063174.Hotel-Information) > > [The Diplomat Hotel and Spa](https://www.expedia.co.uk/Llanelli-Hotels-Best-Western-Diplomat-Hotel-And-Spa.h5089.Hotel-Information) > > [The Marlborough Hotel](https://www.expedia.co.uk/Llandudno-Hotels-The-Marlborough-Hotel.h15463953.Hotel-Information) > > [Pontins Prestatyn Sand Holiday Park](https://www.expedia.co.uk/Prestatyn-Hotels-Prestatyn-Sands-Holiday-Park.h4252365.Hotel-Information) > > [Lawton & Lauriston Court](https://www.expedia.co.uk/Llandudno-Hotels-Lawton-Lauriston-Court.h91752102.Hotel-Information) > > [The New Alexandra Hotel](https://www.expedia.co.uk/Llandudno-Hotels-The-New-Alexandra-Hotel.h24121387.Hotel-Information) > > [The Beaches Hotel and Spa](https://www.expedia.co.uk/Prestatyn-Hotels-The-Beaches-Hotel.h1695067.Hotel-Information) > > [The Bulkeley Hotel](https://www.expedia.co.uk/Beaumaris-Hotels-The-Bulkeley-Hotel.h699845.Hotel-Information) > > [The Marine Hotel](https://www.expedia.co.uk/Llandudno-Hotels-The-Marine-Hotel.h57916982.Hotel-Information) > > [Waterloo Hotel Lodge](https://www.expedia.co.uk/Betws-Y-Coed-Hotels-Waterloo-Hotel-Lodge.h865766.Hotel-Information) > > [The Imperial Hotel](https://www.expedia.co.uk/Tenby-Hotels-The-Imperial-Hotel.h13326626.Hotel-Information) > > [The Castle Hotel, Conwy, North Wales](https://www.expedia.co.uk/Conwy-Hotels-The-Castle-Hotel.h1272716.Hotel-Information) > > [Celtic Royal Hotel & Spa](https://www.expedia.co.uk/Caernarfon-Hotels-Celtic-Royal-Hotel.h4519752.Hotel-Information) > > [The Wild Pheasant Hotel & Spa](https://www.expedia.co.uk/Llangollen-Hotels-Wild-Pheasant-Hotel-Spa.h24949.Hotel-Information) > > [Gwesty'r Marine Hotel & Spa](https://www.expedia.co.uk/Aberystwyth-Hotels-Gwestyr-Marine-Hotel-Spa.h21064320.Hotel-Information) > > [Imperial Hotel](https://www.expedia.co.uk/Llandudno-Hotels-Imperial-Hotel.h5062.Hotel-Information) > > [Tŷ Milford Waterfront](https://www.expedia.co.uk/Milford-Haven-Hotels-Ty-Hotel-Milford-Waterfront.h72052558.Hotel-Information) > > [Belmont Llandudno](https://www.expedia.co.uk/Llandudno-Hotels-Belmont-Llandudno.h17573519.Hotel-Information) > > [Evans Hotel](https://www.expedia.co.uk/Llandudno-Hotels-Evans-Hotel.h19387795.Hotel-Information) > > [The Seafront Hotel by Compass Hospitality](https://www.expedia.co.uk/Llandudno-Hotels-Bay-County-Hotel.h57956289.Hotel-Information) > > [The Empire Hotel & Spa](https://www.expedia.co.uk/Llandudno-Hotels-The-Empire-Hotel-Spa.h799754.Hotel-Information) > > [Royal Oak Hotel](https://www.expedia.co.uk/Betws-Y-Coed-Hotels-Royal-Oak-Hotel.h3594591.Hotel-Information) > > [The Ivy Bush Royal Hotel By Compass Hospitality](https://www.expedia.co.uk/Carmarthen-Hotels-The-Ivy-Bush-Royal-Hotel-By-Compass-Hospitality.h11900800.Hotel-Information) > > [Grand Hotel Llandudno](https://www.expedia.co.uk/Llandudno-Hotels-Grand-Hotel-Llandudno.h1201479.Hotel-Information) > > [The Hand Hotel Llangollen by Compass Hospitality](https://www.expedia.co.uk/Llangollen-Hotels-The-Hand-Hotel.h20417837.Hotel-Information) > > [The Bear Hotel, Crickhowell](https://www.expedia.co.uk/Crickhowell-Hotels-The-Bear-Hotel.h4581051.Hotel-Information) > > [White Heather Hotel](https://www.expedia.co.uk/Llandudno-Hotels-White-Heather-Hotel.h34125177.Hotel-Information) > > [St George's Hotel](https://www.expedia.co.uk/Llandudno-Hotels-St-Georges-Hotel.h62743.Hotel-Information) > > [Heywood Spa Hotel](https://www.expedia.co.uk/Tenby-Hotels-Heywood-Spa-Hotel.h23409034.Hotel-Information)