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"Great location, courteous staff, tasty and plentiful breakfast. The rooms are very clean, the bathrooms spotless with very hot shower. Exceptional internet speed over their wifi. There is absolutely no way you will be disappointed with your experience at this place! "

"Staff was amazing, room was very clean, location is excellent, amenities and restaurant are great. "

"Everything was fantastic, I got stomach sickness and the hotel make me the food I need to reestablished and get well, I was walking the next day and visiting Cuenca. Thanks to all staff you were wonderful and helpful. Hotel is spotless and clean. Near all attractions restaurants and at"

"Amazing service and hospitality. Unlike anything you’ll ever experience in the states everyone was so kind and friendly and went above and beyond for us. The hotel is an absolute beauty and restaurant is delicious! Thank you all "

"excelebte lugar, habitacion comoda. lugar tranquilo y la atención muy buena . piscina temporada excelente "

"Room was excellent! It was clean and it had everything one could need. Most importantly, the people at reception made the difference. Maria Teresa Yela, provided me with a superb attention. Made me feel like a king. Thank you all!!"

"Everything was good, maybe the only issue was that as the room was close to the Main Street you can hear all night the sound of people passing by or cars but apart from that everything was excellent "

"Amazing place, great customer service, well train staff, clean environment, excellent view, I will make a better architecture changes on bathrooms.. can not be toilet and hand washing sink in a different room... Healthy issues.. overall great place"

"Ideally located for the centre of Cuenca, good breakfast, comfy bed and a good shower en suite."