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Reviews of Sayaji Pune

5 out of 5
Sayaji Pune
135/136, Mumbai-Banglore Bypass Hwy, Paud, Maharashtra

Reviews

8.0

Very good

Rating 10 - Excellent. 39 out of 87 reviews" "
Rating 8 - Good. 27 out of 87 reviews" "
Rating 6 - Okay. 9 out of 87 reviews" "
Rating 4 - Poor. 3 out of 87 reviews" "
Rating 2 - Terrible. 9 out of 87 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

AMIT, SUNNYVALE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality and delicious food. It was a rule (offering from the hotel) to not tip anyone, and it was a welcome change - quality service with no attached ($)expectations!
Stayed 3 nights in Apr 2024

10/10 Excellent

Shivdatta

Liked: Cleanliness, staff & service, property conditions & facilities
Stay at property is good
Stayed 3 nights in Feb 2024

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hotel
Stayed 1 night in Feb 2024

8/10 Good

ARUN

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Swapnil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Sayaji Pune
Stayed 5 nights in Dec 2023

10/10 Excellent

Chandan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Saurabh

Business traveller
Disliked: Property conditions & facilities
Star rating for this hotel is misleading. It’s nowhere comparable to any of the 5-star hotels like Conrad, Sheraton, or Westin. Rooms are small, towels are not that white, restaurants are unpleasant. Pros Location by the highway is good Food quality was good and the service was fast. Bed was not that great but they put foam mattress on top and made it much better Cons Overall feel of the place is kind of dingy Towels are worn and old Restaurant by the pool has weird green lighting. Feels like a cheap bar. Room doors don’t have door closers Rooms are very small and bathrooms are small too.
Stayed 4 nights in Sep 2023

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Very rigid hotel and team! We booked about 45 rooms nights for 5-6 rooms for over a week each. Requested for early checkin for 1 room of all rooms - but the hotel did not want to offer. Requested for upgrade of 1 room for 1 night only - the hotel did not offer. Generally hotel accomodates the possible request but this hotel completely declined for every request made. We had to pay charges for a few hours of early check in. Very very rigid hotel.
Response from Ajay Kanojia on 23 Sept 2023
Dear Guest,Namaste!Thank you for staying at Sayaji Hotel, Pune. We sincerely appreciate you taking the time out to communicate with us. We regret the inconvenience caused to you during your recent visit to Sayaji Hotel, Pune. We assure you that corrective measures will be initiated in the respective department. Please accept our sincere apologies and we greatly value your patronage and look forward to welcoming you back to Sayaji Hotel Pune soon. Yours Truly,Ajay Kanojia, General Manager Sayaji Hotel, Pune

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We had booked about 40-45 room nights combined for about 4-5 rooms and has 2 special requested to be accommodated. First request was accommodating an early check in for 1 room and upgrade of 1 room for 1 night. Both were declined by the hotel; they hotel asked to pay for whole night for confirmed early check in at 8:00 AM.

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We had booked about 40-45 room nights combined for about 4-5 rooms and has 2 special requested to be accommodated. First request was accommodating an early check in for 1 room and upgrade of 1 room for 1 night. Both were declined by the hotel; they hotel asked to pay for whole night for confirmed early check in at 8:00 AM.

10/10 Excellent

Jignesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We had about 50 room nights booked here in the hotel for multiple guests. We had 2 small requests to make here - we wanted 1 early check in and 1 room upgrade for 1 night. The hotel declined to honor both the request. The early checkin was for 8 AM. We had to pay a full night charge for confirmed early checkin. Though this might not look as a service issue but this was a small request.

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We had about 50 room nights booked here in the hotel for multiple guests. We had 2 small requests to make here - we wanted 1 early check in and 1 room upgrade for 1 night. The hotel declined to honor both the request. The early checkin was for 8 AM. We had to pay a full night charge for confirmed early checkin. Though this might not look as a service issue but this was a small request.

2/10 Terrible

Elite

Disliked: Cleanliness, staff & service, property conditions & facilities
We had about 50 room nights booked here in the hotel for multiple guests. We had 2 small requests to make here - we wanted 1 early check in and 1 room upgrade for 1 night. The hotel declined to honor both the request. The early checkin was for 8 AM. We had to pay a full night charge for confirmed early checkin. Though this might not look as a service issue but this was a small request.

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We had about 50 room nights booked here in the hotel for multiple guests. We had 2 small requests to make here - we wanted 1 early check in and 1 room upgrade for 1 night. The hotel declined to honor both the request. The early checkin was for 8 AM. We had to pay a full night charge for confirmed early checkin. Though this might not look as a service issue but this was a small request.

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We had about 50 room nights booked here in the hotel for multiple guests. We had 2 small requests to make here - we wanted 1 early check in and 1 room upgrade for 1 night. The hotel declined to honor both the request. The early checkin was for 8 AM. We had to pay a full night charge for confirmed early checkin. Though this might not look as a service issue but this was a small request.

6/10 Okay

Verified traveller

Disliked: Staff & service
Sayaji Pune
Average Hotel. Lots of Surveys done by Staff eveyday in Reception, Restaurants etc but no actual output of service and results
Stayed 2 nights in Apr 2023

10/10 Excellent

Karan Neale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic overall experience.
Sayaji is one of the best places to stay in Pune - just off the expressway so easy to get on the road back to Mumbai, priced well, good spacious rooms, with good food and great staff service! Pls keep it up.
Stayed 1 night in Feb 2023

4/10 Poor

snehal

Stayed 1 night in Jan 2023

10/10 Excellent

Hemanth Rao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff.

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Saratchandra

Stayed 1 night in Aug 2022
Response from Ajay Kanojia on 30 Sept 2022
Dear Guest, Thank you for sharing your feedback, we look forward to welcome you back.

10/10 Excellent

NADEEM, GILLINGHAM

Business traveller
Liked: Cleanliness, staff & service, amenities
Very friendly staff and very clean room.
Stayed 2 nights in Feb 2022
Response from Sauvik on 24 Mar 2022
Dear Guest, Namaste! Thankyou for sharing your valuable feedback and we look forward to your next visit at Sayaji Pune.

10/10 Excellent

Agam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

NEELA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
Stayed 1 night in May 2021

6/10 Okay

Alok

Business traveller
Liked: Cleanliness, staff & service
Wow effect missing for the first time
Every time I had stayed at Sayaji it had a wow effect. Not surprisingly it was not the same this time. Had some issues with the Aircon and TV. Found a used coldrink bottle on the refrigerator. Overall cleanliness was well maintained. May be it was under staffed so room service was a bit slow. Breakfast was upto the mark. Overall they are keeping up quite a good fight to the given situation. The team is
Stayed 1 night in May 2021

4/10 Poor

Avinash

Disliked: Cleanliness, property conditions & facilities, room comfort
Average Stay
No So Good.
Stayed 1 night in Jan 2021

8/10 Good

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor manager in charge of floor 8 during my stay in February 2020 was superb: he really went above and beyond to ensure good service. In general, the hotel staff all worked hard to deal with requests. The facilities and rooms were very good and very clean.
Stayed 3 nights in Feb 2020

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't go wrong in Pune with Sayaji!
I have to admit, I was quite surprised by Sayaji. Traveling a lot, I really don't have too many expectations for hotels, but Sayaji turned out to be very nice and very well run. The standard of service was exceptionally high (almost to the point of cloying a time or two) and the facilities were well kept, rooms nicely appointed, and good selection of available food. Breakfast selection was excellent, each of the three dining experiences was similar, but with something to differentiate it, and even the gym was pretty nicely appointed. Very professional staff and well run hotel.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good experience, upgraded to Deluxe room.
Stayed 1 night in Jan 2020

10/10 Excellent

suresh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

TD, Austin

Business traveller
Liked: Staff & service
Hotel was ok. Cleanliness can definitely be improved - for example the couch in my room had stains. Mattress was low and super firm so requested an additional softer mattress which they quickly addressed. If they can fix these issues then the hotel would be good.
Stayed 5 nights in Jan 2020

8/10 Good

Kanhai

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Old facility.Open restroom! Why? Flush waste too much water but doesn't work.Switch borad is messed up.Tv remote is missing. The service is excellent. Breat buffet is decent.Turque has great food
Stayed 3 nights in Dec 2019

10/10 Excellent

Rakesh, Jakarta Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and Great Service.
Everything was great except for the noise on 8 Floor due to renovation work. From 9 am to 9 pm.
Stayed 5 nights in Sep 2019

6/10 Okay

??, New York

Business traveller
The WiFi quality and speed is very bad. After evening, wasn’t even able to make outgoing calls from cell phone. Next day, due to WiFi unavailability, couldn’t call Uber service. The staff was not very responsive initially. Had to wait for them to either call an Uber or give me a ride to station Another customer brought to my attention that Sayaji is charging 9 percent gst even when the total bill is less than 6000. I am actually a foreigner who visits once a year. Have stayed in Sayaji even in feb this year. Previous experience was very good. But I am not aware or familiar with this tax structure in India. Charging a customer incorrect tax doesn’t give good impression. Hope there will be improvement. Thanks
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2019

8/10 Good

VINAY

Liked: Cleanliness, staff & service, room comfort
Good hotel begining to take it easy
I had a pleasant short business trip stay. The Hotel has been very efficient in the past but I felt this time they are getting complascent. In my past stays, I was offered complimentary Press service for 2 garments and also goodwill gesture cut fruit. Nothing this time. The IPAD console which manages the LCD TV ( instead of good old handheld remote control) has become extremely slow to respond. It takes many seconds to change channels and you end up giving up. However, few things remain delightful about this Hotel. Personalised Reception on every floor, smiling staff, Waiters/ Service chaps not expecting or accepting tips.
Stayed 1 night in May 2019

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay as always. I love the ambience, cleanliness and especially food.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel with courteous staff. It's well located on the highway and has a good view. The hotel has barbeque nation in its top floor. Food is good. Quality of towels could improve. The size and quality of gown is not up to the mark. With some minor improvements the hotel could be one of the best locations in Pune.
Stayed 1 night in Feb 2019

10/10 Excellent

PSC, United states

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

6/10 Okay

Anand

Stayed 1 night in Jan 2019

10/10 Excellent

Jaydeep, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very high quality room design and furniture. Facilities were very carefully designed and functional. Perfect 5 star experience !!
Stayed 1 night in Aug 2018

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

RTficer, San Francisco Bay Area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second stay at this hotel, and it was as welcoming as my first. Attentive staff & a good layout (individual lobbies on each floor, wide corridors, the floor butler) are always good. Free laundry (4 small items daily) is awesome!
Stayed 4 nights in Jul 2018
Response from Prantik Ray on 10 Aug 2018
Dear Guest, Thank you so much for sharing your feedback. As a valued guest, our team appreciates your feedback and is delighted to hear that you had a great stay. We take great pride in not only meeting but exceeding your expectations. Your feedback is integral to our ability to continue to improve our services. Thank you again for taking the time to write a review. We value your patronage and sincerely await the opportunity to welcome you again to Sayaji Hotels. General Manager Sayaji Hotels

8/10 Good

RTficer, San Francisco Bay Area

Liked: Cleanliness, staff & service, room comfort
Excellent staff, older hotel
You can see this hotel must've been the premier hotel in Pune at some point in time. Other than that some bathroom fittings (wash basin, commode) are way old, and that the buffet had a few flies (one morning only - probably from the adjacent outdoor seating area) I did not find anything to complain about. You get your own floor butler who is at your beck & call. You get to check in & check out on your floor - so no more lining up in the lobby. Laundry for 4 basic items is actually free daily (unfortunately I got to know of this on my last day there). The complimentary movie selection rivals that in any international airline. Wi-Fi was always available & the speeds were reasonable. Where this hotel really shines is the attention the staff bestows upon you. Would definitely stay & recommend this hotel over those in the general vicinity.
Stayed 4 nights in Jul 2018